I don't normally write reviews but unfortunately I had to, I was really disappointed with my experience at Bent Bean. When I walked in (it was sometime last week), no one greeted me or even acknowledged that I was there, which immediately made the atmosphere feel unwelcoming. Customer service goes a long way, and that first impression matters. What concerned me even more was that staff were vaping inside the room. That's unprofessional and uncomfortable in a place where people are trying to enjoy food and drinks. It didn't feel like a clean or respectful environment. Unfortunately, because of the lack of hospitality and professionalism, I won't be returning. read more

The service was the worst experience I ever had at any coffee shop! I went there last week! All of them were really rude! Like they all hated their jobs and didn't want to be there!! The manager especially was the rudest I have ever encountered! My coffee was so cold and it tasted old! I asked if I could get it replaced and she told me no that I had to pay for another one! I ordered and didn't get my coffee until 15 mins later! Wack ass coffee shop! read more

I used to like coming here; but the last two times I have gone- an employee Jamie (not sure how to spell it, but this is what she claimed her name was) has been nothing but super rude, and when she catches on that you do not like her rude responses she tries to kiss your ass. the first time I ignored it, still ordered and moved on. but after today and the rude customer service to happen once again, I'm not going back :) May this girl heal from whatever issues she dragging into work. read more

In spite of the great reviews this place is just mediocre. The service was pretty disinterested, my chai was pretty run of the mill and barely hot. The tables weren't especially clean. I probably won't bother to come back. Nothing outstandingly terrible, but nothing great either. read more

Great comfortable place to sit and enjoy a cup of your favorite brew. Place has several comfortable chairs, some around a fireplace, and most can see the flat screen TV above the mantle. Several types of muffins, scones and desserts can be had with your coffee, and later in the day, one can order a variety of sandwiches to eat. read more

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Enjoy this place. I can actually truly taste the flavors! Their menu has a lot of options with coconut, which is frustrating when someone is sensitive to it. read more

Good coffee. But it's almost a guarantee they will mess up your. Weather it's how much they charge you or what they give you.

This is our go-to coffee shop when we visit Burley every month. They serve Seattle's Best, and it is hands down the best! It puts Starbucks to shame. The staff is always super friendly! The atmosphere is super cute and comfortable! read more

I give it two stars because the food was great but the service is horrible. Both employees were rude and when I was at the counter waiting to order I was told that I'd be helped in just a minute as the one girl was doing drive thru and the other girl was in the back. The drive thru girl carried on a conversation with the person at the window although she had customers waiting. It didn't seem as though either employee enjoyed their job and time management skills were poor. Although the food was great I won't be back. I would prefer to go were I am valued as a customer. read more

Cute little place for Burley. Good coffee and tea. Comfy seating next to a fireplace. Ive been here quite a few times, to try to convince myself im not in the worst town ever. It momentarily does the trick. So if youre needing a quick little cup of jo to remind you that there is life in this town, stop in. read more

The Bent Bean is attached to a gas station and sells Seattle Best Coffee. This is not all bad but not what I was expecting after seeing the pictures posted here. I'm not sure where the pastries are purchased but they were pretty good. The service was great but like I said, this was not the type of coffee shop I expected and the coffee was what I would expect from SBC (not great but not horrible). read more

Although I loved their selection of coffee and Red Bull drink concoctions, the people there gave it a three! After ordering a chocolate cake pop that the service lady said was dipped in cake crumbs, I bit into a nasty flavored chocolate one dipped in NUTS! Thank goodness I spit it out immediately before nut allergy reaction kicked in! read more

Bent Bean - Iced sugar free vanilla red bull! - Coffee & Tea Near Me - Burley, Idaho

Great little coffee shop! Make sure I stop in whenever I'm in Burley. Friend of a friend owns it. My friend, Dave even has his own mix! read more

Awesome drinks and even better staff! Red Bull infusions are amazing and the mochas can't be beat.

I have given this coffee house many Chances but more often than not its takes a very long time just to get a simple coffee. The staff is very friendly however someone who is in a hurry might want to consider elsewhere. read more

Never a bad thing to say about this place! Coffee, smoothies, sandwiches, & tasty treats are AMAZING!! Great cozy place to sit & chat. Free WiFi, & great people. Lexi is the best barista there, & the snickers coffee is to die for! Hot, blended, or iced. This is the place to go! : ) read more

They can't even make a latte. Customer service is great. Waited at the drive thru for 10 min.

Good food, Better coffee, and WiFi. Customer service is supreme and the facility is relaxing and good to have a short meeting, sit down and relax, do some studying or hideout and ignore the phone calls for thirty and down a double shot on the sofa and watch the flat screen. (or flirt w/the QT behind the counter lol!) PS. it's in the Mr. Gas building read more

Great selection for coffee and tea as well as full deli menu! They have drive up through service in case you dont want to get out of the car to catch your bean buzz for the day! read more

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I'll never shop here again. The owner was behind me in line and asked me to change the next time I came in. If you're working in the agriculture department of our community and want to stop for a drink here, be sure you change into clothing fit for the dress code at this location. Heaven forbid dirt gets on your floor. Swing into Tin Roof Coffeehouse if you want good service--not just a fancy building. read more

A cute coffee shop but I ordered a decaf coffee drink and they told they don't have any decaf anything. What kind of coffee shop doesn't have decaf coffee? read more