l Well, on January 18th at around 12:00 am, my wife and kids…read moreand I had just returned home from a family member's house. I had forgotten that my vehicle, which had recently been serviced, didn't have a house key on the key ring. So, I started looking for all the 24-hour locksmiths in the Smithfield area. Surprisingly, he was the only one who picked up the phone, even though every other business claimed to offer 24-hour service. When he finally arrived 20 minutes later, he tried the front door for about 20 minutes but couldn't get in because the locks were upside down. Then, he tried the side garage door, which is when the fun began. He tried to pick the deadbolt and lock for about 30 minutes, but he couldn't get it because the locks were also upside down. I explained that I was renting the property and hadn't installed these locks. By this time, it was almost 1:00 am. He then suggested drilling the deadbolt lock. I was exhausted from holding my phone as a flashlight and standing out in the cold. After drilling for 10 minutes, he finally drilled the deadbolt and used bags on the door. I got into the garage and had one more door to get into the kitchen. I couldn't pick that one either after trying for 10 minutes, but I was able to after removing the trim and using bags on the door. By this time, it was around 2:00 am. In conclusion, he charged me $150 and said he would come back on Sunday to replace the deadbolt he had drilled, but he never came. I called him on Monday and he said he had forgotten about Sunday and would come on Monday evening, January 19th, but he never came. Then, he said he was coming on Tuesday morning, but I hadn't read his messages and was already halfway to my work site. I asked if he could come in the evening, but I could see he had read my message, but he didn't respond. So, I'm just going to take the L train and tell my story. I'm going to replace the lock myself and keep moving forward

Quick to respond as well as willing to walk me thru the steps it would take so I will definitely…read morebe recommending Mike Lancaster's service to everyone I know who is in need of a top notch locksmith

didn't tell me price before coming opened lock to my semi truck then charged me -400$ scam service…read moredon't trust

Awesome! Place is great and affordable! Amazing how quick they programmed my remote!read more

Had a Box truck Volvo truck key split right in ignition I called everyone else in the area and they…read morecould not do anything about it and told me to call the dealership which charges way more. Eastern Locksmith showed up at an reasonable time and did it in less than 20 minutes.

We have triple A and we called for assistance because we locked our keys in with the running…read morevehicle because of our 2 dogs inside with cool air running for them. We stopped at a rest stop. So anyways Triple A sent us a tow truck and driver from Steven's Towing. He wasn't really a talker that much, but I believe he was more focused on helping us get into that vehicle to reunite us with our dogs. And to get us back into the Vehicle of course. So anyways since my wife's car has a newer vehicle with better security around the door frames(the trims), he wasn't able to get in, he said he didn't want to ruin the vehicle with the tools that he had, which is totally fine and reasonable. So anyways he tried, couldn't do it but he tried his best which counts. So then triple A sent another locksmith out to our location at the rest stop, which that 2nd company was called: Eastern Locksmith. And that locksmith had old school tools which he got into the vehicle which I was super surprised, but hey Steven's Towing did a fabulous job too!! Thank you for coming out and trying your best to help us when we were stranded. Thank you Steven's. :) A+. 100% _____________________________ Now for Eastern Locksmith Services Inc. Buck Wiles was the locksmith that came out and he was super friendly with a big smile and very talkative. He was able to get in with his tools around the frame and unlock the car door. He was a really cool dude and he defiantly saved the day. Thank you so much to both company's *Steven's Towing. & Eastern Locksmith Services Inc. After all that we were able to drive away from that rest-stop in North Carolina and begin back on our Moving Trip down to Florida. Eastern Locksmith A+. 100%. :)

Used this company to change all the locks on my home. I can't say enough good things about Jon. He…read morewas courteous and communicative, showed up exactly on time, and was very transparent with pricing. As a bonus, he left me with a free pair of earrings, which he made himself!

Quick response on Yelp message. I would definitely use them next time I am in need of a locksmith!…read moreYou should definitely give them a try.

I was thoroughly impressed by the top-notch customer service provided by KeyLogic Locksmith based…read morein Raliegh, NC! Called KeyLogic from my daughter's home in nearby Cary for help with an inoperable sliding door and Dan, the owner, was professional & courteous...he even walked me through some potential repair methods over the phone with consummate patience for my amateur skills! I was stymied, but Dan quickly dispatched a technician to attend to my lock issue. Netta, the tech, arrived promptly and set about repairing my previously inoperable slider. She was also very professional and solicitous in explaining and fixing the problem in under a half hour! The price was more than fair and Netta left the worksite spotless. Netta was also kind and attentive with my nervous French bulldog, Jax, who was happy that his favorite door to the yard was working again! To sum it up, the folks & service at KeyLogic Locksmith are awesome!

KeyLogic (Dan) is awesome. I lost my sole key fob and Dan was able to make me one very quickly. He…read morewas responsive, communicative, reasonably priced, fast, and professional. Definitely would use again (but hope not to have to)