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    Ben's #1 Plumbing

    5.0 (3 reviews)

    Services - Ben's #1 Plumbing

    Plumbing inspection

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    8 months ago

    Quick, reasonable, and professional. Can't say enough great things about Ben's work! He replaced our broken faucet same day.

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    2 years ago

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    5 years ago

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    VIP Plumbing - James Cook, VIP Plumbings Owner and Operator!!

    VIP Plumbing

    (6 reviews)

    Good communication for scheduling appt's and service tech arrivals at the job. Really bad at follow…read morethrough and fixing the problem. I had 2 heating zones in my home that were not heating. I met with James and he made it sound like an easy fix. Service techs (not James) showed up on time a couple days later and were very nice and respectful. They replaced 2 zone valves. One zone worked immediately. They could not get the other one to work. They told me to leave it on overnight and see if it would start up but it didn't. I called the office the next day and explained to the girl that it was still not working. She said she would talk to James and call me back that same day. I never heard from them again. Nothing! Also, when I called for the original appt. I asked the girl how they charged for service and she told me they charged $100 for the diagnosis but they would apply it to the charges if they did the work. They did not. They charged me $300 for two zone valve installations and added $100 on top of that. $400 total. Very expensive for 2 zone valves. I definitely would not recommend them!

    Got the work done that I had requested but there's no way to get ahold of the techs directly (even…read morethough their business cards have numbers). And the owner promised multiple times that he'd follow up on an unresolved issue and put a quote together for a concern the tech had pointed out. Never heard anything more despite sending the pics he had requested. There's basically zero customer service once the work is completed.

    Ben's #1 Plumbing - plumbing - Updated May 2026

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