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    Bennett Medical Services

    1.6 (100 reviews)
    Open 9:30 am - 12:00 pm, 1:00 PM - 4:30 PM
    Updated 1 month ago

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    Denise M M.

    I received a c-pap from here. The employees who actually explained how to use the machine did a good and helpful job. Other than that, the service is terrible. This company doesn't answer its phones. Not for its general line or its billing line. When I had a billing question, I had to actually drive down here to talk to a person. They also don't have accurate hours updated here, so I've attached a photo showing current hours.

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    Page 1 of 3

    Ask the Community - Bennett Medical Services

    Review Highlights - Bennett Medical Services

    Didn't have a hard time getting an appointment.

    Mentioned in 2 reviews

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    Anything Medical

    Anything Medical

    5.0(13 reviews)
    5.7 miDowntown

    Anything Medical is truly a rare gem. This family-owned business goes above and beyond, and…read moreJohn--the owner--is nothing short of outstanding. We urgently needed a hospital bed for our mom so she could be released from skilled nursing and return to her memory care facility. We drove down to the store, and John personally walked us through several options with patience, knowledge, and genuine compassion. We decided on a specific bed that needed to be ordered, and this is where John absolutely saved the day. With only one day's notice, he delivered a temporary bed directly to her facility so she could come home as planned. He didn't just drop it off--he set it up, made sure the sheets were on, added a fall pad, and ensured everything was ready and safe for her arrival. When our ordered bed comes in, he'll even swap it out seamlessly. Customer service like this is almost unheard of anymore, but not here. If you need a hospital bed or ANY medical equipment, look no further. This is the place. We are so thankful we didn't gamble on ordering something online. John and his team gave us peace of mind during a stressful time, and we could not be more grateful. Highly, highly recommend.

    Needed a full finger brace. Anything Medical was able to provide an OTC Finger Immobilizer Splint…read more Associate that assisted was personable and listened to my needs. Price is about what I was expecting.

    Photos
    Anything Medical
    Anything Medical - Remodel

    Remodel

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    Remodel

    Next Step Medical - Pictures on wall

    Next Step Medical

    2.2(6 reviews)
    4.7 miSouthwest
    $$$

    I was referred to this facility by my Ortho. It's across the street from his office so I can…read moreunderstand why it's his first choice. I made the appointment, showed up and the door was closed. I obviously knocked, no answer. I called and left a message stating I was there for my appointment but no one was present. I was about to leave the parking lot when Next Step called and said he forgot about the appointment but he would return. Okay, I can understand that. Being the nature of the business it can definitely be a one man operation, closed for lunch or errands, etc. I will note there was no sign on the door. Being that I was already there and wanted to get this brace process going ASAP I said I would wait, and wait I did, but he never returned. This business office houses a different medical offices. There is no seating anywhere near Next Step. I waited in my car assuming I would get a call. Nothing. I eventually just drove home. The business did contact me about 24 hours later to reschedule, but at that point I moved on. So to sum it up, I never actually got past the front door of this business to even receive service. It just cost me about two hours of my day, leaving work early and waiting for nothing.

    I've been having chronic back issues and my doctor suggested maybe a back brace would help, so he…read morereferred me here. I spoke with Mike at Next Step and he checked through my insurance and I was able to get it with out any out of pocket cost. So I went ahead and made an appointment to be fitted, he was able to get me in right away. Mike was also the person to fit me for my brace. The store was clean and spacious. (Plus there were Star Wars posters on the walls!) He measured me and within 10 minutes I was trying on my new brace which fit great, no adjustments needed. He gave me verbal instructions on it's use and told me to call with any questions or concerns and he sent me on my way. Mike helped make it a fast and easy procedure. I would recommend this establishment for medical supplies.

    Photos
    Next Step Medical - Pictures on wall

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    Pictures on wall

    Bennett Medical Services - medicalsupplies - Updated May 2026

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