My introduction to Katie Roan from Still Oaks came through a meeting at the Hospice House in…read moreConcord, NH. We were preparing to say goodbye to a family member and had no idea what to do or what was next. I had no idea what her day looked like, but the day I called her she was there within hours ready to guide us, preparing us for steps A-Z. It was just a day or two after our first meeting she was asked to return to take the next steps, our family member had passed. Within hours of the call Katie returned, handled our loved one with respect and dignity. I would say after that Katie and Matt really shined; Obituary had to be written, death certificates had to be ordered, cremation had to be done and urn had to be ordered. My family met with Katie and Matt at Still Oaks to complete the set up for the wake, the building was perfect, the flowers as they came in were set up with such pride, you could see the love they had for their jobs. After my family left, I had a more personal meeting with Katie to order several pendents with the finger prints on them so that those she loved most could always hold her hand. Highly recommend this to keep your loved ones close. The few days of saying goodbye and the celebration were all done, it was the hardest thing I have ever had to do, but with Katie and Matt there, I was able to cherish the moments with our family. I was able to grieve and say goodbye in my own way. Without the stress of what is next. Since then Katie and Matt have both checked in on me several times, and even gave their recommendation on were to get the perfect stone. I also have recommended them to help another family as they were also saying goodbye. Hats off to the whole team, and if you find you too need a funeral home director, and want everything done with Care, LOVE and done professionally, Still Oaks is the place and the Roans are the team you want.

No one is ever ready or expects a tragedy to happen. Still Oaks were beyond kind and professional…read moreto me and my family as we went through the worst days of our lives. Katie was so kind and helpful to me during and after. I helped arrange another family membership services in MA and they never reached out after to see how my family was doing after but Katie did. She told me she was here for me if I ever needed anything just call her anytime. I was the one in charge of all the arrangements this time. When it happened the only place I could think of to use was Still Oaks. My family member that had passed had gone to services there before and somehow we talked about Still Oaks while driving by one day a year or so ago. We never talked about that is the place I want you to us but I felt like he would want me to. So Still Oaks it was. I called them that night and they were already expecting my call. We made arrangements for the next day to meet and start the process. Katie let me take my time and guided me through everything. She made me smile at a situation that happened and I knew that was my loved one all the way. I never felt rushed and was able to take my time. After the services Katie reach out to make sure I was OK and if I needed anything. I thought that was so nice. I really wasn't expecting that at all. I wasn't just forgotten after everything was done and on to the next. They really do care about people and I would highly recommend using Still Oaks. I cannot say enough about how wonderful they are. They made my worst days a little better and for that I am grateful.

I am incredibly grateful for the care and dedication shown by this company. Despite challenging…read moreweather, they ensured my son's headstone was installed by his anniversary, which meant more to me than I can put into words. Their workmanship is beautiful, and their kindness, sensitivity, and efficiency made an incredibly difficult experience gentler and more compassionate. Because of them, I can now visit knowing my son is honored in the way he deserves. I would wholeheartedly recommend them to anyone seeking truly caring and professional service.

My father passed away in August and Sayr was outstanding in her sympathy, compassion and…read moreprofessionalism. She communicated clearly about the cremation process. The service was affordable and when I went to pick up his ashes in a private room I was allowed time to grieve before driving home. I highly recommend the service provided by the Cremation Society of New Hampshire

Kind, thoughtful staff when you need them. Death is never easy. Christine, Kevin and Carl do their…read morebest to support families with their loss.

If I could give negative 1 million stars I would. When my beautiful mom passed away at home in May…read morewe called Goodwin as our family has always gone to this funeral home. 2 very young, untrained and inexperienced people came to our home. They did not know how to greet us or what to when faced with a logistical dilemma regarding removing my mom from our home. I won't go into the disturbing details but suffice it to say my beloved mom was not treated with an ounce of dignity or respect. When Sean was called, he was defensive, unapologetic and told us we were free to choose another funeral home. Thank God we did just that and we were treated with kindness, compassion and care at the other funeral home! The whole experience was terribly upsetting for myself and my siblings. DO NOT send your loved ones here!!!!!!

Gary was a God-sent. He helped us through our first funeral and made it so easy during such a…read moredifficult time. He was very prompt when we called or emailed with a question. Sean even called us minutes after our first contact using the website to ask a question, it was almost midnight. Sean and Gary were both very patient, answering the same questions multiple times since some things were not fully understood and we were dealing with a language barrier. My family could not say enough good things about our experiences with Goodwin. They treated us like good friends or family. Gary guided us through time lines, steps of the process, choosing a package to suit our needs, helped with the cemetery and made sure that everything happened as quickly as possibly so that we didn't have to take extra time out of work since we had to travel there from Texas. The building is beautiful and the staff are able to handle just about everything for you and what they can't do for you, they hold your hand through you doing it.

Mike did a great job for me. He made me a granite grave marker for my mom several years ago. Great…read morejob. Then I recently sent him money from California and he added a additional engraving for me on the marker. Great customer service. I recommend Leblanc Bros Monuments.

I just wanted to say 'thank you' to Michael Blanchette and the people of LeBlanc Bros. Monuments…read morefor placing my husband's date on our headstone. Also, for the wonderful cleaning job. Both facets came out beautifully. One thing, if someone goes there, please, please re-place the square block of granite back onto the base of the stone. That stone represents where my husband and I first met, in college. The grave location is Section 2, Lot 359. Thank you again for such a fine job, well done!

Jonathan was amazing. He took care of every detail in a timely, kind and respectful manner. Thank…read moreyou, Jonathan, for helping me through a very sad process. Karin Chevalier

Years ago I had used Phaneuf Funeral Home and was delighted to find that they are affiliated with…read moreCremation Society of NH in Manchester. They are wonderful, provided comfort and care throughout the process. Charlotta showed kindness, patience and she was always available to answer questions. The staff continues to reach out, just to check in. I'm grateful and would recommend them.

We've been using Kent for 22 years and I must say that they seem to get better every time we get…read moreserviced. Today 2/10/2026 they serviced us for a pump (frozon) possibly. When I expressed my concerns as to thinking that the pump was the issue rather than a freeze issue they listened and saved us lots of $$$. Any negative reviews didn't give them a fair chance. They are a family run business and I'm glad they have our backs. A+++

I got this done Summer 2024 when I needed a house inspection. The guy was great, very educational…read moreand informative, cleaned up the yard well after he departed too. Would do business again