We recently had to reluctantly use Bennetts Funeral Home in Concord NH as our experience four years…read moreago with our mother was not good. When our dad past away in spring of 2023, the prepaid money lead us to use them again as we so much regret our decision. Examples include horrible communication, over billing our parents more than 1300 and forcing the family to go out on our own and spend the money on food for the event, paying us back with receipts provided. We ended up only spending about 800. 00 so the company just kept the money. Why did we even pay them money? Adding to the fact that when we had our recent burial of a father. The funeral home blew off the event and buried our dad before we got there. No presentation as paid for. They just have no respect for our family. This company is horrible, disrespectful and steals money from people.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

My father passed away in August and Sayr was outstanding in her sympathy, compassion and…read moreprofessionalism. She communicated clearly about the cremation process. The service was affordable and when I went to pick up his ashes in a private room I was allowed time to grieve before driving home. I highly recommend the service provided by the Cremation Society of New Hampshire

From the owner: The Cremation Society of New Hampshire offers compassionate, professional cremation services for…read moreevery stage of your life. Whether you want to plan ahead so your family doesn't have to make those hard decisions after you are gone, or you're a family member who's just lost a loved one and you're looking at your options.

My introduction to Katie Roan from Still Oaks came through a meeting at the Hospice House in…read moreConcord, NH. We were preparing to say goodbye to a family member and had no idea what to do or what was next. I had no idea what her day looked like, but the day I called her she was there within hours ready to guide us, preparing us for steps A-Z. It was just a day or two after our first meeting she was asked to return to take the next steps, our family member had passed. Within hours of the call Katie returned, handled our loved one with respect and dignity. I would say after that Katie and Matt really shined; Obituary had to be written, death certificates had to be ordered, cremation had to be done and urn had to be ordered. My family met with Katie and Matt at Still Oaks to complete the set up for the wake, the building was perfect, the flowers as they came in were set up with such pride, you could see the love they had for their jobs. After my family left, I had a more personal meeting with Katie to order several pendents with the finger prints on them so that those she loved most could always hold her hand. Highly recommend this to keep your loved ones close. The few days of saying goodbye and the celebration were all done, it was the hardest thing I have ever had to do, but with Katie and Matt there, I was able to cherish the moments with our family. I was able to grieve and say goodbye in my own way. Without the stress of what is next. Since then Katie and Matt have both checked in on me several times, and even gave their recommendation on were to get the perfect stone. I also have recommended them to help another family as they were also saying goodbye. Hats off to the whole team, and if you find you too need a funeral home director, and want everything done with Care, LOVE and done professionally, Still Oaks is the place and the Roans are the team you want.

No one is ever ready or expects a tragedy to happen. Still Oaks were beyond kind and professional…read moreto me and my family as we went through the worst days of our lives. Katie was so kind and helpful to me during and after. I helped arrange another family membership services in MA and they never reached out after to see how my family was doing after but Katie did. She told me she was here for me if I ever needed anything just call her anytime. I was the one in charge of all the arrangements this time. When it happened the only place I could think of to use was Still Oaks. My family member that had passed had gone to services there before and somehow we talked about Still Oaks while driving by one day a year or so ago. We never talked about that is the place I want you to us but I felt like he would want me to. So Still Oaks it was. I called them that night and they were already expecting my call. We made arrangements for the next day to meet and start the process. Katie let me take my time and guided me through everything. She made me smile at a situation that happened and I knew that was my loved one all the way. I never felt rushed and was able to take my time. After the services Katie reach out to make sure I was OK and if I needed anything. I thought that was so nice. I really wasn't expecting that at all. I wasn't just forgotten after everything was done and on to the next. They really do care about people and I would highly recommend using Still Oaks. I cannot say enough about how wonderful they are. They made my worst days a little better and for that I am grateful.

Very professional people. Attending to grieving families is not easy. These folks do it with…read moresympathy and compassion.

Depending on how you look at it, it's taken me either 2 or 4 years to write my review. My father…read morepassed in February 2020, my mother in May 2022 and Phaneuf handled the arrangements; both were veterans. It was a very difficult time and the staff at Phaneuf were kind, courteous and compassionate. We primarily worked with Aaron and Mark and I can't speak highly enough of them. Again, the compassion they showed to me and my family throughout was more than I imagined. And exceedingly genuine. Their communication was exceptional, guiding us through the process with care. They followed up with me a few weeks later, after both services again expressing their condolences. Thank Phaneuf, for taking such great care of my parents and my family.

A loved one recently passed and I had phaneuf funeral homes in Manchester NH arrange for cremation…read moreI paid by credit card to which for a simple cremation the price changed three times and only received one written price the owner buddy has refused to release my loved ones ashes again demanding too be paid a second time he is very rude, unprofessional and unethical as him holding cremains is illegal he has a bad attitude and talks inappropriately to a lady on the phone do your self a favor at your time of grieving avoid phaneuf funeral homes at all costs they act like they care then get very rude and biligerent you can not reason with the owner

When my mom passed away recently I felt like the funreal representative didn't really care and…read morethought her emails on her computer were more important. We were promised pallbearers and none were provided at the service. The grandchildren had to move the casket. Then at the end of the ceremony a "gift" bag was given to us with a bill inside even thought the funeral was prepaid. Very tacky! I was very disappointed.

Thank you for all that you did to help make our dad's service so special. You were there for us…read morewhen mom passed four years ago and once again for dad. Special thanks to Russell for helping set up the arrangements and Terry for making everything go so seamlessly. The death of a loved one is never easy, but, you were so thoughtful and patient, we know our dad would be pleased. As were we. Thank you again for everything. Maureen and Mike