Very professional people. Attending to grieving families is not easy. These folks do it with…read moresympathy and compassion.

Depending on how you look at it, it's taken me either 2 or 4 years to write my review. My father…read morepassed in February 2020, my mother in May 2022 and Phaneuf handled the arrangements; both were veterans. It was a very difficult time and the staff at Phaneuf were kind, courteous and compassionate. We primarily worked with Aaron and Mark and I can't speak highly enough of them. Again, the compassion they showed to me and my family throughout was more than I imagined. And exceedingly genuine. Their communication was exceptional, guiding us through the process with care. They followed up with me a few weeks later, after both services again expressing their condolences. Thank Phaneuf, for taking such great care of my parents and my family.

If I could give negative 1 million stars I would. When my beautiful mom passed away at home in May…read morewe called Goodwin as our family has always gone to this funeral home. 2 very young, untrained and inexperienced people came to our home. They did not know how to greet us or what to when faced with a logistical dilemma regarding removing my mom from our home. I won't go into the disturbing details but suffice it to say my beloved mom was not treated with an ounce of dignity or respect. When Sean was called, he was defensive, unapologetic and told us we were free to choose another funeral home. Thank God we did just that and we were treated with kindness, compassion and care at the other funeral home! The whole experience was terribly upsetting for myself and my siblings. DO NOT send your loved ones here!!!!!!

Gary was a God-sent. He helped us through our first funeral and made it so easy during such a…read moredifficult time. He was very prompt when we called or emailed with a question. Sean even called us minutes after our first contact using the website to ask a question, it was almost midnight. Sean and Gary were both very patient, answering the same questions multiple times since some things were not fully understood and we were dealing with a language barrier. My family could not say enough good things about our experiences with Goodwin. They treated us like good friends or family. Gary guided us through time lines, steps of the process, choosing a package to suit our needs, helped with the cemetery and made sure that everything happened as quickly as possibly so that we didn't have to take extra time out of work since we had to travel there from Texas. The building is beautiful and the staff are able to handle just about everything for you and what they can't do for you, they hold your hand through you doing it.

During a sad, stressful and trying time, Traci Denver, Funeral Director…read morewas compassionate, helpful, and a caring professional. She made planning a funeral easier with her guidance, advise and support. Her help was immense.

My Mother passed away at home and my Dad wanted Cain and Janosz so we called them. When the hearse…read moreshowed up there was one gentleman who showed up. I asked if he was alone and he said yes. Seeing my Mom was inside laying in bed for an hour and a half me and my brother sucked it up and helped place my mother's body in the body bag!! People...this should never happen to anyone!!! When we got to the funeral home to make arraignments the director apologized several times. Still unacceptable! Also when asked about a slide show he said the family makes one, ok I get that. They only had a laptop to play it! In this day and age they could make the $500 investment and purchase a TV, DVD player and cart so people don't have to bring their own equipment in. And the prayer cards need up dating, My mom's picture was black and white, we only had a handful of backgrounds to choice from. The picture was very small.

Years ago I had used Phaneuf Funeral Home and was delighted to find that they are affiliated with…read moreCremation Society of NH in Manchester. They are wonderful, provided comfort and care throughout the process. Charlotta showed kindness, patience and she was always available to answer questions. The staff continues to reach out, just to check in. I'm grateful and would recommend them.

I attended a memorial service here, and it was beautifully orchestrated, the facilities and staff…read morewere very sympathetic. The only thing that I have to comment on, isn't appropriate to have the Kansas rock ballad "Dust in the wind" playing on the background muzak? (Seriously)

Spirit filled anointed servant with a heart for the people of God and for Manchester with a…read morecongregation that wants to reach out and be a blessing to all that comes through the doors of this little church with God in the lead.