This store looks like it has anything you need to enhance the walls in your home; there are window…read morebalances, curtains, paint and textiles. This is a very long store with the paint selection in the back. The pricing looks pretty high in here but it looks to be a one stop shop. The women behind the counter were dealing with a customer and they looked like they were giving personalised service. The place has furniture, lamps and decoration accessories that is a bit conservative for my aesthetics but would be pleasing to the local Mission cliental. The place is tastefully laid out and I am sure you get what you needed here if you are renovating details of your home.

My adventures as a new homeowner continue. Because I'm a mad baller rollin' on dubs with sky-high…read morestacks (read: young and stupid) I'm repainting my entire house. That means I need a lot - and I mean a LOT - of paint. I came here one afternoon with a list of paints picked out by my interior decorator (Dasan Interiors, look her up!) and a wallet that knew it was about to get the diet of its life. The nice woman behind the desk took down my order and helped me calculate how much paint I would need. Unfortunately we hit a snag right away. I was buying Pratt & Lambert Matte/Flat finishes, which aren't big sellers for them. As a result, they didn't have enough of the base color to mix my paints. OH NO! That was a huge problem, because I officially moved into the house in 5 days and they wouldn't get a new shipment for 2 - 3 weeks. What's a man to do? Luckily, in stepped a very nice German-sounding man whose name escapes me. Together, they deduced that I could use a C2 paint for the base, then use the Pratt and Lambert as my second coat - and everyone would win! Babes wouldn't even notice that my base coat wasn't the same as my top coat. Oh, I'm a sly devil alright. So I waited about 35 minutes (I didn't have a watch or I certainly would have timed it for all my devout Yelp fans), got the paint, loaded up my car and sped off to adorn my dudeplex in the finest shades of gray. One thing you should know: Paint is absurdly expensive. Just painting my house will wind up running me over $1,000, I'm sure of it. But at least my walls will look nice when I'm sitting on the floor because I can't afford furniture. All in all my experience here was excellent, no complaints. That is - until I see whether or not that bottom base coat actually looks okay or not. Fingers crossed.

I'm developing my basement. I know next to nothing. I know even less about painting it... But…read morethat's what I'm going to do. I went into Southpointe Paint & Decor and to say I was treated extremely well by Dave - who I later learned was the owner - is an under-statement. Dave made the art of painting a seam simple. He gave me tips on the job I wanted to do, how to repair divots in my walls, the right brushes, priming, painting, etc etc... On top of that, Dave helped me carry all the product to my vehicle - you rarely see that kind of service these days. Most memorable words spoken by Dave, "I really appreciate your business - I know you have choices out that and I'm grateful you chose my store!" ...I've never heard the big box stores say those words... Thank you - I'll happily return.

Large selection of equipment for all your needs. Super experienced staff. Great pricing and deals…read more Friendly staff as well. Been going there for over 20 years now.

I've purchased a few different large scale items here (snowblower, pressure washer, rototiller) and…read moreI've always been impressed with the customer service and knowledge of the staff. They helped us decide which size we needed for the tasks at hand. I love shopping at locally owned businesses and supporting the community. I will definitely come here again for any more large scale items, should we need any (and smaller ones too, of course!)

Placed an order online and it was cancelled with no phone call or e-mail to let me know, I only…read morefigured it out after tracking it. They still managed to send many marketing e-mails.. but no communication on my order. When I followed up with customer service, they were unhelpful or caring at all. Pull out of Canada nerds. 1st and last time I would shop with this retailer.

I've been in mourning ever since our store in Edmonton closed, so try to visit this one when I'm in…read moreCalgary (admittedly, not that much, the last 3 years!). I was hoping to get one of their festive liquid soap/lotion combos with rack, but was really surprised to see that in early September they had nothing Pumpkin Spice. Nooooo! I asked the very helpful sales lady, and she checked in back for me. I got the last set! w00t! I also picked up a couple gifts for bestie that I thought she would like, and the saleslady let me know that if I order online and pick up at their store, they get credit for the sale. Good to know! I need their storefront to stay around so I can browse as much as possible while I can.

I ordered an isolation transformer and a variac from these guys online and the experience was…read moregreat. Super fast shipping, and email communication was clear and prompt. Got the equipment today and everything is perfect. Definitely recommend!

Terrible customer service. The guys at the front desk didn't even try to help. Didn't give any…read moreoption or recommend anything else. All that and there is cheaper places in Calgary. Would not recommend coming here unless you hate your life

Theresa Reynolds, the owner, is a true entrepreneur and Artist! She exceeded my expectations and…read moremade me feel at ease with my color choices. Because of Covid, I couldn't be in Calgary to pick my paint colors. Instead, I did my research and found Balance Paint and Decor which had the best reviews and customer service ratings. Theresa went to my house (lockbox) and walked me through the color choices- virtually! The color I thought would be fine, didn't complement my quartz compared to her pick. Subtle changes make a huge difference. She educated me every step of the way. I started out apprehensive and nervous and ended up so very happy and relieved. I have never chosen colors without seeing in person so I really needed an extra eye and good advice before committing to a whole house project. She truly knows her BM colors. Her hour consultation saved me a lot of money! I can't thank her enough for her knowledge, honesty and patience. I am in awe and wowed by her professionalism and insight.. Thank you, Theresa! *I made sure my painter bought the paint from her store.. independently owned. -J. Travis

came in with a legitimate colour problem. had previously purchased paint there. staff was…read moredistracted and indifferent. not very professional. won't take future business there.

Great experience start to finish!!…read more We worked with Jay on all of the window coverings for our new home. We valued the guidance that was provided about what products would be best for our home - and the recommendations were bang on. Great service for install and follow-up to make sure everything was working perfectly! Highly recommend!

My hubby loves Princess Auto. You can buy anything and a pretty good price…read more Electrical sub panel, generators, Auto parts, and more. It's definitely a man's word. LOL This trip we needed a moving dolly, flatbed dolly to be precise. -Very large clean -plenty of parking including electrical charging station

On Wednesday September 2nd I had the worst customer service experience EVER!…read more First I drove 20km to the NE Calgary Store to buy a charging dock advertised in your online flyer. I searched the store and finally had to ask an employee where it was (showing him the device on my phone). He asked for the SKU # which I found and gave to him. He said that location didn't have it, but the South store had 18. WHY ARE YOU ADVERTISING SOMETHING THAT YOU DON'T HAVE AT ALL LOCATIONS? We decided to drive to the south store, as we wanted to buy a couple. We drove another 20km + to the south store. I can see why INDEED.COM has so many negative employee comments. The first lady I talked to was terse and wouldn't even look at me (customers are an inconvenience I guess). The 2nd person said "I don't know where they are," and began walking away. I asked if she could find someone that did, to which she responded by going to a computer (in a huff). She asked for the SKU # which I gave her. She said they have them and they should be on the floor, but said she would check in the back. 10 minutes later she came back and said "I can't find them." Having gone out of my way to find and purchase the item, I asked for the Managers name. She said "Owen" but didn't know his last name. I went to the front till and asked another person, who also did not know (and also was visibly perturbed by my presence) and finally asked another employee who said his last name is Frank. Your inventory control is bad, but your customer service is even worse. There were customers AND staff that were not wearing face masks properly or at all. I can see why your reviews are generally negative and existing and former staff hate(d) working there. I have purchased a number of things from your store that I found on REBEE (online flyer)- I will never enter your store again. When retail in general is hurting so bad, AND THIS IS HOW YOU TREAT CUSTOMERS!? WOW. I will also encourage friends, family and others to NEVER shop at Princess Auto again. I am fiercely customer service oriented and this could/should have been easily addressed. So disappointed.