I've been going to the brow bar for years. I have visited the brow bar at Eastridge, Los Gatos and Oakridge. I also have visited the Brow Bar inside Ulta. It is the Benefit Team that makes the clients keep coming back. Find the person who best fits your eyebrow needs. read more

Madi did my eyebrows, she was super personable, sweet and really took her time. She was happy to suggest some products to use as well as I have been really struggling to find eyebrow products that work for my blonde eyebrows. read more

My husband and I tried coming to the Benefit Cosmetics counter two days ago in the late afternoon (after 2pm), but there was nobody attending the counter. We wanted a brow wax and waited around half an hour to see if an attendant would show, but nobody did. So instead we scheduled a wax for today in the afternoon originally at ~12pm, but then we had to call in and change it to 3pm. When we get to the mall at 2:51pm, nobody was at the counter again. We waited until 3:15pm, but still nobody was at the counter. Then we walked around the mall until ~3:40pm and stopped by the counter on the way back to the car, and still nobody was there. It was very disappointing and unprofessional. We ended up just driving like 5 miles further into La Jolla to go to their flagship store on Prospect St and we were immediately helped. I'd suggest saving your time and going directly into the flagship instead of this mall counter. read more

I came in here recently to buy some makeup, and met the best employees! They both as a fun team did my makeup since they had time, and put on some lashes that I purchased. Sandra and Sebastian were really sweet and knowledgeable about the Benefit products, and were glad to assist customers to make them super happy! They are the "dream team" and really seem to enjoy makeup and the Benefit line. read more

I love Benefit, but more than anything I love this Benefit counter... I don't care where I am, I drive 30 min to get to my girls because nobody will ever be more knowledgable, sweet and amazing like Peaches and Bella. Bella is an artist, made my crazy brows look like something out of a magazine. And Peaches, you can spot her a mile away, with a great smile and that sassy attitude. The always have time for me no matter what they are doing. A team that if ever separated, I will follow them where ever... LOVE YOU GIRLS keep up the amazing work!!! read more

Benefit Cosmetics BrowBar - Cosmetics & Beauty Supply Near Me - San Diego, California

UPDATE:: Bella is no longer there, so my review below does not apply to the rest of the Macy's Benefit Brow Bar. It will be hard to replace Bella for sure. Moving back to threading now. ---- I booked an appointment with Bella based on all the five star reviews on Yelp....and I had to run online as soon as I got back to add yet another five star review for her! The Benefit Brow Bar is located adjacent to the Benefit counter and high-end purse section on the lower level of Macy's in UTC. Her appointments were running a few minutes behind, which was fine because it gave me some time to peruse the fancy bags & shoes. Bella started with a brow consultation, where she measured my brows and discussed a "game plan" for evening them out. Within a few minutes, she had waxed (painlessly) and cleaned up my brows to a perfect shape. She is a pro at what she does and I am grateful for all the Yelp reviews for helping me find her. After the brow wax, the girl at the Benefit Counter added some coverup and High Brow to make sure I was ready to go back to work sans redness. She was lovely, too, and not pushing me on buying cosmetics. You will end up paying at the Benefit Cosmetics counter (part of Macys - so they take Macys gift cards - woo woo!), so remember to bring cash for Bella's tip. Thanks, Bella + benefit ... see you in a few weeks!! :) read more

Came here for the first time today to redeem my birthday Brow. I was greeted and received well. Prescilla did my brow wax. She was friendly, fast, and very welcoming! read more

They made a great effort to fit me in at the last minute. Alex is their only brow specialist in the UTC location right now and she is very friendly and does a good job. The shape was nice, but a little more was taken off than I had expected, but I believe it was my fault for not specifying in the first place. She also did a good job to make sure it was a clean removal and as pain free during and after, as possible. They ended the removal with some make-up application for the brows, which I think is a very well-rounded beauty experience. I will be back, and this time, I will make an appointment! read more

BELLA. HI BELLA! The other reviews testify that Bella is a genius. I agree. Bella is a genius. Backstory: I have (or now I guess used to have) this weird insecurity that my eyebrows were uneven. I no longer have this insecurity. Bella is such an artist and such a sweetheart. She is SO GOOD to her clients, so sweet, she REMEMBERS the things you talk about even though you only see her every couple of months (or so), and she does a GREAT job. Something I really appreciate is that she not only does an AMAZING job on your brows, but she also treats you so well. She is great to talk to and makes the experience seriously enjoyable. I will only go to Bella now because my eyebrows look fantastic and nobody will treat me as well as she does. read more

Just got my free birthday brows done at the Benefit's counter and I had a great experience. I wish I caught the name of the girl who helped me but she did a great job! I walked up and mentioned that I had an appointment and was helped right away. I was worried that I wouldn't get the full service because I was getting a free wax but she did a fantastic job at mapping my brows first, waxing them, trimming them, and then finally plucking out the stubborn ones. At the end she wiped aloe over my brows and even filled my brows back in and added some concealer around the redness of my brow bones. Very clean and professional My only recommendation would be that since my birthday fell on a Sunday, I somehow could only get my free brows done between that Sunday and the next Sunday. And they didn't offer appointments on Sundays so I ended up getting it done after my birthday. It would have been nice if I could've gotten them done before my birthday. read more

This was my first time here, I followed the reviews that everyone else left about Bella and made an appointment with her. She was ready for me the moment I stepped in as I as exactly on time as well. She was thoughtful and listened to my concerns. It is a big shame that she will be leaving San Diego and moving too far away to come back to. Who will we San Diegians go to for brow correcting and grooming? read more

I am so disappointed. I have been getting my brows done at random hole in the wall nail places for years but was referred to benefit for their "expertise and gentle wax" so i decided to give it a try. My brows look fantastic but, she burned my skin so bad that I haven't been able to wear makeup. I have had neosporin on my lids all day and they still hurt. And on one eye t looks like she cut me or at least tore the skin. It's bad. Bad bad bad. And so painful. I rebooked but will not be returning to the same lady. I might try a different benefit maybe but I would recommend not going to the UTC Macy's benefit. Ouch! read more

I Never EVER post, but just had to...I Have gone to the same eyebrow expert for the last 10 years, but just couldn't make the drive to rancho bernardo (yes she's that good) so I stopped in here quickly... Not only was this girl disrespectful, but she sounded completely unprofessional, and kept telling me how she needed to hurry up so she could grab a snack...this was after the fact that I set up an appointment and showed up early so as not to waste her time! THEN...the real kicker....she BURNT my eyebrow! AND took off part of it! It looked like a complete disaster. I had to wear cover up to hide the burn mark AND pencil in my brows...RIDICULOUS! Will never go back...Too bad this bella lady left read more

Again, another bad experience. Stopped going to the eyebrow threading place in the same mall. Decided I would try the brow bar for waxing as I was leaving the mall. There was no line one person in the chair. I stopped sat in the empty seat sited for about 15 minutes, then the woman says, "oh are you just resting?" I'm thinking, who stops in the middle of the mall and rest in a waiting chair. So I said, "no, I'm waiting to have my brows lashed." After 15 minutes of waiting, I'm then told that there is a waiting list...smh then she says,"I close at 6:40." It was 4:00 pm Macy's, beware of poor employees. This happened Saturday 12-14 @5:00 read more

Bella is awesome! My brows were a disaster before I found her. They grow in different shapes but she manages to even them out and make them look great. She gets the perfect shape. I am a fan! Overall, the UTC location is MUCH better than Fashion Valley. I got a really bad wax at Fashion Valley that Bella had to fix for me (over a couple of appointments). read more

Sherylann is nice and friendly. She did my eyebrow very nice. I come back to her for the second time and I really like her service.

Prescilla was absolutely amazing!! I'm usually nervous when getting my eye brows done bc, let's face it, they're my eye brows and on my face..just a wee bit hard to hide if someone screws them up (which has happen in the past). Prescilla, however, was EXCELLENT! She was professional, knowledgeable, and extremely skillful! Bushy brows be gone bc I'll defiantly be going back to Prescilla again :) read more

The only person I go to see is Shyanne. She's sweet and knows her stuffs. She's great at doing eyebrows, whether its waxing or doing brows make up. She is a perfectionist. I will not let anyone touch my eyebrows but Shyanne. I had my make up done by Shyanne and it was flawless. Everyone loved how I looked. Go see her and you will know what I meant. I am picky when it comes to make up and skincare. Shyanne gets 5 stars from me. read more

I went in with one eye brow and came out with two amazing ones :) BELLA is a true professional and i like to think of her as my brow artisan. The best part about her is her calming nature, inner beauty, and genuine care towards my brow insecurities. BELLA is pure magic. She is in UTC mall at Macy's and is my GO TO GIRL. BOOM. winning! Thanks so much BELLA! read more

Bella is gone and the replacement girl is rude and has no customer service -- have been going for 2 years and have recommended this place to lots of ppl but will be telling them all to avoid this place as well. They don't keep track of appts so if you leave work and waste your lunch finding parking to go in dont be surprised if they say sorry don't have you in the book (this is even after calling 2x to confirm time and date). All you get is a "sorry - you should have made sure they had your info right in the book". Ok sorry didn't realize I need to do your job as well as pay $20 for the service... I miss Bella who was amazing and kind and just a good person who was great at eyebrows and kept me going but I'm done with Benefit and will make sure I let everyone know this place is nothing without Bella read more

I have been coming to Benefit for years to have my brows done. But today I called late in the afternoon to see if this location had an opening. I was lucky enough to be squeezed in at the end of Priscilla's day. Not only did she accommodate me into her schedule, she waited for me after being stuck in traffic for an extra 10 minutes. She did an amazing job with my brows and went the extra mile to ensure great customer service. Thanks Priscilla! read more

I've been trying to call and get an appointment but the Macy's recording won't let me thru. Sooo annoying it's 3233. Oye only took me an hour to make an appointment. read more

Bella is awesome and sooooo nice! She did a really job on my eyelashes, too bad I don't live in San Diego otherwise I'd go back to her all the time. read more

Bella at the Macy's counter in La Jolla is AMAZING! She is so sweet and so genuine, once you have a friendship with her she will always be there for you! My eyebrows have never looked better than they do now, she takes her time, she knows what she is doing and you walk out of there smiling everytime. Eyebrows are alot more important than you think, it is the first thing I notice and most people don't take care of their eyebrows like they shoud...they frame your face. The first time I had my eyebrows done my business partner thought I had work done on my face that is how much of a difference it can make. Love you Bella! read more

Love coming here, Shyanne is a superstar I always look forward to seeing her, she knows her make up and her pointers and tips make me more confident on my own make up. She's super friendly and doesn't push making a sale down your throat, I always leave happy from here thanks to her. read more

I was lost when my amazing brow girl moved away.. then I found Bella! She is just as amazing!! So sweet, so nice and most importantly she is the BEST at shaping and maintaining eyebrows!! Also, I always broke out when I got waxed, not with Bella! Now my brows are fab without the breakout to follow!! Happy camper here! read more

I've been getting my eyebrows waxed at Brow Bar for over two years, and the service is usually excellent. I went to get my free brow wax on my birthday but the girl had to reschedule me to this week, four days later. She said clearly it would be free, as there had not been room on my actualbirthday. When I arrived at my appointment, however, the girl looked at me like I was crazy and told me I could only have a free birthday wax during the week of my birthday. I told her I knew that, but I had been told an exception would be made because there was no room the day of. She acted like I was trying to pull one over on her. I'm sure it was awkward for her as well, but I'd taken time out of my busy schedule to drive to UTC for the appointment, not to mention the whole thing was very embarrassing. Needless to say, I will not be going back for either free or paid eyebrow waxing. read more

Bella is amazing! I stopped in on a whim one day & my results were so great that I won't go anywhere else! She is certainly a brow expert and it doesn't hurt that she's sweet & personable. I highly recommend her work. read more

I receive a ton of compliments on my brows, I can say this without ego because I have nothing to do with it, I owe it all to Bella. Seems like been waxing my I've been waxing my brows since I was 12 and Bella is the best I've ever had! Not only does she have a great eye for shape and style best suited to my face, she takes her time and is extremely thorough so I don't have to go home and finish the job myself. In the past I've broken out from the wax being too hot or ripped off the wrong way. I never have this experience with Bella, she uses the best products with a gentle touch. Like others have testified to, she is an amazingly sweet person that makes you feel like you've been friends forever, and its 100% genuine. Love love love her! read more

Bella did the most amazing job , I was a little furry little beast and now I'm a cleaned up beast. Now I have all my sisters that will be going to Bella ! Thank you , great job read more

I went here this afternoon and the make up artist Macie made me walk out confident. The staff is very inviting and make you feel like a woman. I will definitely be coming back soon. read more

I started my brow rehab with Mackenzie about 4 months ago and I am in love with the results!!!!! She does great work and at a reasonable price. I hadn't gotten my brows waxed in ages and I was scared to get them waxed but I was pleased with my experience. I highly recommend getting your brows done with Mackenzie, she does amazing work!!!!!!!!!!! read more

5 stars for Karen, my hidden gem! She is only there Monday and Tuesday, so do yourself a favor and book an appointment. Not only does she take her time to brow map you, she also explains everything shes going to do. My favorite part is the concealer after my brow and lip so I dont wall around looking all red. Thanks Karen and see you at my next appointment! read more

If were just a few words to descibe BELLA it would be she is amazing, incredible, and awesome!!! When I first went to her my brows were a mess she put me through brow rehad:-) and then now there georgous! I work right next to a macys in plaza camino real mall but I only trust BELLA. Basicly I drive out of my way for the best! If your unsure, don't be I promise just after one time you won't go anywhere else:-)!!! read more

Alex At the UTC Benefit counter is the best! I always have so much fun and look forward to my appointments! She's helped me get my brows looking so good!! Thank you Alex! read more

Sherylann is AMAZING! She explains everything and is so gentle! Not only does she create a perfect frame, she is helpful with all manners of skin and makeup questions, from the basic to the highly specific. She is highly trained and extremely professional and makes makeup FUN again! read more

Totally stoked to walk on today and get exactly what I needed! Impressed with the friendly staff and selection.

Unbelievably horrible management. Sat in traffic for over an hour to arrive and be told the person who is suppose to do the brows didn't show up. I never received a call from anyone to cancel totally unacceptable. I will NOT be returning to this location. read more

Prescilla is AMAZING! My brows have never looked better. She also gave me some great tips on growing out my brows. She was super friendly, informative, and efficient, which was great because I was in a rush to make another appointment. I would highly recommend Prescilla for all your brow and makeup needs. read more

Bella was a 5 star. I really miss her and her amazing job. The new lady is absolutely ridiculous. She made me feel uncomfortable the entire time, insinuating several racist stereotypes and questioning me in a very invasive way all the whole doing my eyebrows. She's rude and disrespectful to her customers, saying extremely offensive things to my sister and me. I will definitely not return to this brow bar as long as she works here. Come to think of it, I never even got her name. Instead of introducing herself she was busy interrogating me. read more