I was on a mission, needed supplies, I'm in town for work. I'm on a crunch, it's 5:50 pm they close…read moreat 6 pm. I call and ask what time they close, they state 6 pm, I tell them I'm coming now. I haul tail and make it at 5:58 pm; the girl is still there waiting with her manager! They waited!!!!! They also got another lady that came in right before me. Kudos to them actually staying open till 6 pm! And thanks for being so helpful. Manager answered questions and was sweet, girl at the cashier was nice too! Thanks Ladies!

The manager could be a whole lot nicer to her employees. Very unprofessional and rude to come in…read moreand start going off while customers are in the store. Learn how to talk to people, being a retail manager is not the deep.

I wanted to try on a bunch of different colors and lengths. The sales women was very patient and…read moredidn't mind that I was there at least an hour sometimes even try same wig 2 or 3 times. I Bought 4 wigs because they were so affordable. I have had a lot of fun with them and now I'm growing my hair out and I am convinced that the black hair color I was using is not the best choice for my face I was surprised they spent a lot of time helping me try on and decide

Charged me $24.99 for contacts marked as $18.99, debated price and lowered it only to 19.99,…read morecharged me for relaxer that was $18.99 that was not apart of my purchase and only refunded me $17.98 after the fact. They kept my original receipt so I don't even have it as proof.

Very professional, amazing products. Little bit expensive but they work with you just depends on…read morewhat you want, but they are very professional and very courteous.

Should I try and win the Bronze Medal at the Olympics, to match my skin colour? Or-a-gold?…read more This is a cosmetics store inside the mall at Baybrook. I understand the need to get customers but I'm surprised that the Mall lets people run around the Mall thoroughfares and physically accost girls by forcibly putting makeup on their faces. Kinda shocking. Some people like it, but I get the feeling most people don't, cuz the majority of people I know are consistently complaining about this kind of thing in some malls. So my suggestion would be that they ask such stores to not employ such tactics, but then maybe it's the only way they stay in business, how do I know. Perhaps they can offer them financial incentives to not do this, then the Mall gets to be a better place to shop, and the store doesn't lose much money. I personally am way more likely to take Barbie to a place that doesn't employ this tactic.

I came here today with my coworkers and it was the first time any of us have been here. I got a…read morebubble bath (the jellygel) and honestly I'm so happy I stopped in. Lisa was so nice and patient with us as we sniffed everything and looked around the shop. I now have a new obsession to ask my boyfriend to buy me for holidays/birthdays lol. The best part? They're eco-friendly. They'll take back clean containers and either recycle or reuse them which is important to me as I prefer to not use single-use plastics.

I am a bath junkie and have been to several different locations of Bath Junkie over the years…read more There's an employee (possibly owner) of this particular store that just turns me off of shopping this location all together. She's an older woman and very cold. The products are great and the displays are beautiful. However, my husband and I both have encountered this woman in recent months and it's just enough to make me go elsewhere. I'll travel into Houston for future Bath Junkie trips. If you own or manage a store, it's not winning customers over to ignore their questions or snap back with an answer. I've unfortunately never had an enjoyable experience at this location in over five years of shopping. Obviously, others have enjoyed better experiences and I'm pleased for them. Just something that sticks with me when the same person is continually cold year after year. I'd rather take my business somewhere that it's wanted.

I just got Botox for the first time ever. They explained everything to me, the staff was very…read morefriendly. We were having fun. I loved them all. I would recommend Fab Med Spa to all my friends. Thank you for such wonderful service. See you in 3 months.

Received a lip flip because there was a February special. It caused me to lose a lot of function in…read moremy mouth. Can't rub my lips together, hold larger amounts of liquid in my mouth (like mouthwash), and eating is impaired. I should have done my research because this is somewhat common. Apart from that the difference is not noticeable. I knew it would be subtle but it's near impossible to see a difference. The facilities were nice but I wish I had been given more information on the side effects of a lip flip. Stay away from this procedure!

Birthday months are always fun at Sephora. Make sure to take advantage of their rewards program and…read morecheck the app for special offers. The staff is always helpful and knowledgeable and easy spot - they're always walking around to help someone. Right now, Fenty has a great sale on lipgloss, checkout the display located towards the front of the store. It's always busy on the weekends, be prepared for long lines.

I love Sephora but the last 2 times that I have been in the Baybrook store I left so upset and…read morewithout what I went in for. I am 70 years old but still try to look nice. The young girls working in there have no desire to help a senior citizen. And the girl that I asked for help, spoke so fast that I couldn't even understand what she was saying! And when I stopped at 1 counter she said if you're okay, I am just going to leave you here and she did!!! And never came back! So I still am in need of help but don't know where to go to get it. I guess part of the training at Sephora is Not how to treat customers that are older. Our money is the same but evidently not anything they care about !!!! So where do we have to go to be treated with respect and dignity. My next try will be ULTA

I stumbled upon the store when I was in the mall running errands. Ironically, I was on my way to…read moreMacy's to purchase some MAC products from the cosmetics department when I just happened to walk by. I was on the hunt for specific make up brushes. The assistant store manager Michelle greeted me and asked if I needed assistance. I told her the specific brushes I was looking for and she pulled some sample ones from her apron to confirm that they were the correct brushes. She quickly grabbed them for me and asked me if I needed any other products. Michelle and I started chatting at the register. I explained that I don't shop at MAC stores often because there aren't any near me. The downside is that I'm not able to accrue points when I purchase MAC products from department stores like Macy's and Nordstrom. Michelle said she would be happy to text me when they have store specials, coupons, etc. She also explained that they will ship products directly from the store for free. I provided my phone number and within minutes, Michelle texted me from the MAC clientele messaging number. The personalized message was so nice and I have not been bombarded with text messages which I truly appreciate. Thank you, Michelle for providing excellent customer service!

I went to the store on Sunday, and the sales girl acted like she didn't want to wait on me. I was…read moretrying to pull up what I wanted to look at on the app, and she just walked off. A few minutes later, another sales person asked if I was being helped, and I told her the first girl lost interest in me and left. I ended up spending quite a bit, so her loss if she gets commission. I won't be going back to that store, I'll either buy online or go to Sephora across the hall.

I have never had my eyebrows done before but Destiny did an AMAZING job! She was super gentle and…read moreexplained everything to me as we went, asking if I was ok and comfortable! I will DEFINITELY be going back in the future! The room I was in was super clean and well taken care of, not too bright, and made me feel very safe and welcome!

I recently received the henna tint service for my brows. I was very pleased with the customer…read moreservice and finished product. The salon is immaculate and beautiful. Ms. Amburlee Price is very professional and knowledgeable in every aspect of her field. I recommend her for any of your cosmetic/beauty needs. She does not disappoint.

I just want to say how wonderful the staff at this Ulta were. I am handicap and they were so…read morehelpful and gracious. Thank you to all.

This Ulta has the worst customer service ever. Writing a review today since someone named Zoe was a…read moretad bit condescending. Did curbside bc I have children in the car. A car is parked in the only curbside spot. The front did not answer the phone so I asked the salon if they can let them know someone is waiting. Girl proceeds to walk past my car which is parked right in front of the store which I noted in the curbside comments when I checked in. Rolled down my window to let her know. She comes to my side, looks across at the curbside park clearly taken and says next time park in the curbside spot. Seriously, this generation is lost. What's the purpose of checking in if no one is going to see the messages.