Gwen and Sara helped me today find everything I could need and were really knowledgeable about…read moretheir products. I wanted to die my hair another color and they showed me a brand that was vegan and cruelty free. Very organized store too!!

Wow been shopping Sally's for 30 years. No More! They Will…read morenot provide a bag for purchases. ONLY IF YOU WOULD LIKE TO BUY A BAG. I was buying six brushes and combs. Unless I gave more $, no bag to carry them out. There is no sign on door letting you know there has been a change in policy. The rude orange-headed girl said this is a cuyahoga county policy. I told her we are in SUMMIT county. She was very dismissive and informed me I could call whoever I like she didn't really care.

This Ulta location is great. The employees are always super friendly and helpful. Today I went to…read morefind some hair volume products to use with my Dyson. My hair type doesn't always hold well when I use it so I wanted a volume mousse or something else that I can use to do my blowouts. When I first got there, one girl asked me if I needed help and I told her my dilemma. She recommended two brands that she said have good products. She recommended a pricier brand and one that is a bit cheaper which was really nice. She always reminded me that if it doesn't work, I can return anything within 30 days, even if it's been used. When I went to checkout, the cashier was also super kind. Throughout my time there, many different people asked if I needed anything which I really appreciated. Great customer service at this location.

If you happened upon my nightmarish experience with the Heathers, er Sallys I guess, of Cuyahoga…read moreFalls' Sally Beauty Supply, let me first assure you that I finally achieved some vivid hair color not found in nature. I couldn't bear exposing myself to the trolling of the Sallys, and I had no hope of any better treatment from that store so I drove to Kent to try a different location. As I mentioned, Sally has always been great--- the employees at the Howe Street store just intentionally gave me bad advice and lied about products when I asked questions. My eyesight is poor and I need assistance with small print. By the time I got there, it was closed and I threw my hands down in frustration. I saw Ulta across the parking lot and I started walking. A woman who was involved with a customer at a curbside pickup told me they were closing soon. I asked if I was allowed inside. I was masked. She said "oh sure!" She followed me inside and when I turned abruptly to face her she jumped back and warded me off. "Too close!" She yelled. "I don't think you will find anything you want here." She continued. "Thank you." I replied. I walked away feeling her breath on my back. Five-ish short frantic minutes later I seized upon "Anime" a delightful blue dye from Lime Crime's Unicorn Hair line. I had rushed through the clean, well-organized shelves easily finding my prize. I briefly considered a few other purchases, but the unpleasant woman made me feel unwelcome and I just wanted to leave. I found the checkout. A woman stood in line ---arms overflowing with goods. She tried to wave me ahead of her and little bottles started bouncing to the floor. "You have a right to your place in line" I said with a smile. "But..." "And no one would want to stand with all of that rather than put in down on the counter. Please" I made sure that my genuine smile was evident, "go ahead." And she did. Now the awful woman came up to a closed register. An apparent friend of hers came right up to her, they pressed their heads close together and cooed about some item. Then they looked at me. Both clacked their tongues. "I suppose I can take you here," Misery sighed. "I suppose you can." I replied. "I will need your phone number and id for your rewards." "I don't have a card and I will never shop here again." "You can give the points to someone else." Disturbed that she might be suggesting herself or her friend, I pointed quickly at the still checking out nice woman who had been ahead of me in the line. "Give my rewards to her." I happened to run into the nice woman in the parking lot. She told me her own story about the strange behavior of the unpleasant employee, who had ignored her as she shopped and then walked up to her as she stood waiting for someone to come to the register and asked her, as she stood with her arms full, "did you find everything okay?" The employee had then turned and walked away. She had not offered a basket nor had she opened the register. "I spend a thousand dollars a month in there and now I don't think I want to go back." Here's why to go in: clean, well organized aisles and a smattering of every category. Is Ulta still the JC Penny of beauty? Yes. But... * if * you know what you want, this store will have *something* that ticks the boxes.

I always go to Bath & Body Works for their fall and Christmas candles. I have always enjoyed going…read moreto this location because they have a plethora of scents and they always have deals. Yesterday, I was looking for a three-wick fall candle. I tend to like sweeter scents like vanilla and caramel so I wanted something on that end of the scent spectrum. I ended up finding the perfect candle and the scent is cinnamon sugar coffee cake. I do want to get another candle that is more pumpkin so I will be back. Also, the staff is always attentive, friendly, and welcoming. They are helpful if you have any questions or need recommendations. I highly recommend this location!

The salespeope at Market at 4 Corners Aurora are constantly in your face. then, at checkout, I…read moreprovided feedback about confusing signage and was treated to a 15 minute lecture / complaint session about how they are too busy blah blah blah. The Solon location is so much nicer.

Excellent place for personalization. Owner assisted me in making a scrub out of pink Himalayan sea…read moresalt suited for the face. Can't wait to try it. We scented it with Vanilla Bean. Also had to re-stock on my trusted anti-aging collagen cream. This one is scented with lavender & coconut milk. Last but not least picked up two lip balms cheery and açaí blueberry. Next time bringing some friends with to create some product and all over a bottle of wine!!

Give this place a try!! I've been there a few times with my family. My daughter really enjoys…read moremaking her own soaps, shampoos, conditioners, lotions and bubble baths. The products are all reasonably priced and you can add smells, color, and sparkle to many products. There are also more masculine scent/products for guys. If you are overwhelmed, there are premade and even lightly scented things to get for someone. It's a great way to spend a few minutes or longer if you need to do something with your family that's a little more low-key/chill. They also have a space to rent out for parties.

I came to this Sephora with a couple of specific products in mind as well as some other products…read morethat I wanted but didn't know what brands I should get. When I first walked in, there was a girl who asked me if I needed any help. She had some great suggestions, which I ended up trying and they seem to work great. Sephora also carries Rare Beauty which I use for my blush. I also have used their eyeliner before which is great so I wanted to try it again, although it is pricier compared to other drugstore options. I also got their bronzer stick. The worker also told me about their annual sale that they are having at the end of the month and reminded me about their 30 day return policy which I didn't know that they had. Overall, I had a great experience at this Sephora and although they are in Kohls, they still have a big selection and carry just about everything a stand-alone location would.

From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.

Beware - this stores allows their employee to berate minor children and remove two minors and an…read moreadult from the store without allowing them to pay for their goods without just cause. Corporate states they are allowed to remove anyone for any reason. The employee followed them without just cause. He then called one child (11) disgusting on three occasions for coughing (with their mouth covered) as a result of a chronic, asthmatic cough. Per police, this isn't the first complaint against this employee. A week later and the employee is still working there. Absolutely appalling from a company that references acting with integrity multiple times on their code of ethics for employees.

Did a purchase at one store and tried to find out if I could return to a store closer to my…read morehome----Don't try calling --- I tried 2 stores and NO ONE answers their phones. I tried different departments and still no answers. I don't think they care about people who buy at their stores. Will return the item and find another store to deal with

Went here for a drop in eyebrow wax, not a huge fan of the open concept as I feel like everyone can…read moresee and hear everything. Eyebrow was good but seemed a bit pricey.

This is the most beautiful salon I have ever been to! Sam Sharpless, the owner, is incredibly…read moretalented! She is so knowledgeable with everything hair related! Her personality is a ray of sunshine, and you just leave there feeling so good inside and out! The girl I spoke to on the phone when booking the appointment was so kind and friendly! I believe her name was Molly! She was so accommodating with my schedule and made me feel like such a valued client. Will be back!