I had a traumatic brain injury on 12-20-2013. I had to learn how to walk talk eat and couldn't see…read moreout of my left eye. Praise Jesus I have got back to being able to do most things. I was sent here on March 11, 2014 by my husband. I was so angry with him. I hated having someone with me at all times. When I came back home 4-11-14 I wanted a divorce I was so angry. We had over a year of counseling with our pastor and today we're good. I thank him for sending me now for I know he did what he felt was right. Thanks that I have accepted Jesus as my Lord and Savior. I know everything happens for a reason. My suggestion if you have a loved one who sustained a TBI first have them put on an anti depression medicine that will help them. Fortunately I never had to have my head cut open for it stopped bleeding the next morning but most people at Restore have and they will help them get back to the new normal. God Bless all the great people who put up with me for I was so full of anger I wasn't very nice. Jackie Lavelle I can only pray for all who cared for me have forgiven my awful nasty sometimes abusive behavior

Our adult daughter has been a resident at Restore Neurobehavioral Center in Roswell for more than…read morethree years. Traumatic brain injury is difficult to explain until you have lived it. For our family, the excellent program and caring staff at Restore have been a godsend. We have found both management and staff to be kind, responsive, and knowledgeable and with very little staff turnover. Our daughter has profound short-term memory loss but every single day she tells me again how much she enjoys Restore. We have eaten meals there with her many, many times and the food is very good and nutritious with several options for every meal. I don't believe I have ever seen them serve fried food and our daughter tells me every day what her evening meal was and how much she likes it. She goes on outings regularly, which she enjoys very much. The medical staff calls me for every incident of any kind that involves our daughter. The therapy staff members are extremely competent and able to discuss our daughter with me (I'm her guardian) in great detail. They KNOW her, respect her, and treat her like an adult. They accommodate family visits by driving her one-way more than 50 miles every other week (we return her in the afternoon). Restore has changed our daughter's life for the better and by doing so has given us great comfort that she is in good hands. We highly recommend it.

This review is of the Woodruff Family Housing at The Shepard Center in Atlanta, GA, for their…read moreoutpatient patient and patient families. This is mainly for informational purposes. We are staying here while my husband rehabilitates at Pathways. Before coming here, I searched everywhere for pictures of the housing so I would know how to prepare. The building is older but serves its purpose well. You'll need to bring cleaning products including a vacuum, mop, bucket, etc. This particular unit had a few of these items but we had to move rooms and the next one did not; be prepared for them to not be available. The kitchen is stocked pretty well although, ours needed measuring cups, spoons, mixing bowls, mixer, and kitchen towels. The refrigerator is full sized but, on the smaller side. There is an ice-maker. There is a standard coffee maker, no k-cups, only ground. There is a microwave and our kitchen happened to have a crockpot, although the first room did not. The hot water takes forever to heat up so run the water for about 15 minutes before stepping inside to shower. They will gladly provide you with any medical needs you may have such as a shower chair, lifted toilet, etc. The towels and washcloths are a step below a hotel and SMALL. My husband found them too rough for his sensitivities. Myself, I thought they did a great job exfoliating, so just your preference. We ending up buying some and made our stay more comfortable. Bedrooms have two twin beds OR one twin bed and one hospital bed. Please confirm with your case worker what your needs are!! Bring blankets and mattress toppers for your comfort. The beds aren't the most comfortable but will suffice; they remind me of dorm room beds. We brought a king sized tri-fold topper, pushed the two twin beds together and made a king sized bed. Obviously this required us to bring our own bedding but completely worth it to us. Hey, if we are going to be here a while, let's make it comfortable!! Keep in mind they can't take donated mattresses when you're done so either meet a neighbor who would appreciate it or be prepared to leave with it once it has expanded. Trash bins are on the ground floor through the parking lot. At night it's dark. The first time I chose to bring mine back in since it was a good walk in the dark and there was a running, white van parked nearby. Hey, I've seen what happens in the movies!! Lots of renovating/construction going on but they are doing an adequate job of rerouting you with very little inconvenience. Security is very friendly and helpful. There is a secured parking garage. You have to have a key card to access the garage, your floor, and your room. There's plenty of handicap parking right by the door of each floor. There is a mailroom. If you're ordering Amazon, I recommend the Amazon Lockers located about a mile or less down the street. There is a delay from the mailroom (I am on day 4 of packages I know have been delivered) and they are not there but a VERY limited time on weekends. They do bring your mail to your room and if you are out, they open the door and place it and any packages just inside on the kitchen table. Very convenient and takes any worry away of your packages sitting out. Be patient .. I was told many are volunteers. Internet is okay at best. The TVs are smart TVs so your apps are available. There is a TV in the living room and bedroom. There is a laundry room on each floor. Keep in mind you can only access your floor. There are 2 washers and 2 dryers. They actually provide the detergent. It's an off brand powder and obviously you can bring your own, as we did. I have not seen any fabric softener so you'll need to bring your own either way. There is a floor downstairs that has couches, games, movies, etc.. Should you need the Shepherd Center or want to utilize their cafeteria, there is a walkway located in the garage area. You are only outside of the building/inside the garage for a very brief walk. The Shepherd Center also sponsors a Family Dinner every Tuesday night at 5:00. The food is furnished by local restaurants and local people that generously donate. It's FREE! Afterwards, they play several rounds of bingo with generous prizes. Mrs. Shepherd, herself, attends almost every meal. She is the very elegant lady on her motorized cart assuring everyone's needs are tended to. Should you need Piedmont Hospital during your stay, if capable, I recommend walking there. It's less than an 8 minute walk. Piedmont makes you pay for parking every single time you leave the hospital. I think the first 30 minutes are free but, then it's $7-$10 according to your stay. I walked every time of day, from very early morning, midday, and late a night and felt very safe every time. I hope that you find this information helpful for your stay! God bless you and your family during this time.

This place must have been great back in its hay days but now, I recommend you take your loved ones…read moreout before they decline from infection caused by ignorant, incompetent medical staff. The majority of the staff takes no pride in their work, they don't read patient's chart, they don't communicate properly and practically put the patient's wellbeing at risk. The 60 min therapy sessions are basically 15 minutes of work and 45 minutes of chit chat and set up. Waste of money and resources. I definitely wouldn't recommend this place.

Nurses. They made my husband wait an hour before helping him to bathroom in a very crowded room…read moremade for 1 but holding 2. Do not use this place.

A great facility. The therapy is top notch! Excellent caring staff. PT, OT and other services were…read moreprovided.

This place is horrible. Please do not entrust your loved one's to this toxic environment…read more Staffing is poor, uneducated and unprofessional. While I understand, the physical therapy and occupational therapy are good, it is overshadowed by the other underlying issues. Make sure to conduct a walk thru. I was totally shocked that this place is even considered as health care !

This place is absolutely horrible. I wouldn't send my dog there. Unfortunately this is the facility…read morethat my father's insurance approved him for. His food was stolen while he was outside enjoying some fresh air. He believes it was a staff member that took it. The patients wait for hours after calling for help for a nurse or MA to come to the room. It smells like urine as soon as you get off of the elevator. The food is disgusting. We have to take my father take out everyday. The conditions are deplorable and they blame it on being understaffed. I pray he never has to darken their doorsteps again. If you have a family member there please check on them regularly.

Amazing therapy for those needing more than home health can offer who do not want to go to a…read morenursing home setting. Patients get at least 3hrs of PT & OT a day-- to get well & back home faster!

If you have loved ones here, please check on them. This place is not as it appears. I have been…read morehere for almost 2 weeks and this place was awful. From long wait times to rude and sometimes mean staff. I couldn't walk but I can talk and I am begging you to please stay and observe with your loved ones, especially if they can't talk. I am not talking 10 minutes. I'm talking long enough to see what's happening. I really and truly am trying to help save you heartache and trouble.

Terrible communication Calls rarely returned when inquiring…read moreabout a love one. My husband was in excellent physical condition when he went in and was in terrible shape when he was released. Using a walker. He has dementia and unfortunately had made comments to the wrong people about wanting to die so that's how he ended up there, he was classified as a 1013. I would never recommend this mental hospital to anyone. He was still pretty sharp when he went in but came out worse mentally. I read reviews and totally agree with the negative reviews. Not many positives other than the food.

I was just released from here. The staff is horrible, telling a patient that had a seizure that if…read morethey had another one they would be sent to the violent ward. One nurse fell asleep when she was supposed to be watching us. I saw my psychologist twice in one week. I was promised, by him, that I would get treated by medication a certain way, and when I got there he said that he did not want to do that anymore. I would not recommend this even to my worst enemy. I do not recommend.

Dr. Hayes was very detailed, patient, very knowledgeable and took the time to listen and gave great…read morerecommendations for any Specialists I needed to see.

From the owner: Concierge Medicine in Alpharettaread more