Terrific staff from the front desk with Marla, Olivia(very friendly), and Jade to the therapists…read moreCaitlin, Roland, Todd, Katie, and Brittany. You're in good hands when you come here. I had a muscle strain sport injury with my shoulder blade, shoulder, and tricept and after coming here for three months of weekly attendance, those areas feel rehabilitated. The therapists and assistant therapists like Amanda are very knowledgeable in knowing what stretches and exercises can help you as well massaging the right areas . They're very attentive to your needs and very personable. Don't be afraid to tell them what works for you and what doesn't as they're all there to help you. As mentioned before coming here, workout clothes are recommended since you will be doing a lot of movement and possibly working up a sweat - you are essentially going to a gym with a personal trainer who will needle or massage you at the end. When it's time for me to discharge, I'll definitely be celebrating my return to normalcy(and not paying the medical bills) yet at the same time, a little bit crestfallen as the staff here has grown on me and I will miss them a little.

Complete waste of time & money. Be sure to track your actual visits and treatments, since they…read moredon't seem to be able to

Dr Patel and staff were/are awesome. Every visit was very warm and welcoming; in and out in a…read moretimely manner. And, yes, my ailment was successfully treated.

I had a very disappointing experience at this office today…read more My appointment was scheduled for 2:30 PM. I left work early and arrived at 2:25 PM. Upon arrival, the receptionist asked me to complete paperwork that I had already submitted on 2/18. For weeks prior to the appointment, I received repeated texts, calls, and emails reminding me to complete documentation that had already been done. After reviewing my file, the receptionist acknowledged that the paperwork was indeed complete. I was then informed that I owed a $250 "unmed" fee. When I asked what that fee was for, no one could clearly explain it. Both the receptionist and a nurse stated that it was simply something they charge and that I could "take it up with my insurance company." While still in the office, I called my insurance provider. They confirmed that I do not have a deductible and that my responsibility is only a $25 copay. The office staff was unwilling to consider this information and stated they use an outside billing company. I was told I could reschedule and return another day. It is unacceptable that after repeatedly contacting me about paperwork, no one took the time to verify my insurance benefits prior to my appointment. I lost work time and drove 40 minutes each way, only to encounter confusion and a lack of accountability. This experience reflects poor communication, inadequate billing transparency, and a disregard for patients' time. Unfortunately, I will not be returning.

The Dr. I saw was Jason Valdez. Complete waste of my time and money. My first visit was okay. My…read morefollow up visit, I started asking more questions about my treatment options. He must have not liked that because he became rude, curt and bored. He took out his phone and started reading it until I was done talking. Then asked if I wanted to do an MRI with his practice. Did he really think I would go back after that treatment? After I moved to another practice his office never transferred records. My PCP also asked for the xray and they never received anything. I had to get another xray which was an unnecessary expense. Most unethical of his office not to share record.

After trying other procedures for my pain and discomfort and not getting any relief, someone…read moresuggested I try dry needling. I saw Dr. Charlotte for dry needling twice at this location. I was a little scared of dry needling at first, but it's virtually painless! I felt relief the very next day, if not later that day after our first session. Huge difference! It was incredible. I scheduled another session a few weeks later and she added electrical impulses, which worked well for my problem area. Dr. Charlotte also gave me exercises and stretches to do and said I can see her for dry needling as needed and I haven't had a need to. It's been over a month since my last session and the pain and discomfort is very minimal. The facility is nice and clean. The treatment area is open and bright. There's a private room for dry needling. The staff is very friendly and helpful. I will definitely be back again, as my problem is something that probably won't go away completely for a while.

The entire staff was funny, caring, and diligent. So thankful to have found this team. The other…read morereviews had me skeptical, but I'm glad I went here. They took great care, especially when I fainted, lol.

its a long wait but the nurses and doctors here are so sweet! definitely made my experience super…read morecomfortable

I visited Paragon Sports Medicine for Achilles tendinitis and shoulder pain. I'd never visited an…read moreorthopaedic doctor before so I was a bit nervous, but my visit went really well. Betsy did my x-rays and she was very considerate when positioning me for the machine and participated in a friendly conversation which distracted me from my shoulder worries. Dr. Garten was great as well, explaining why I was experiencing the pains in my heel and shoulder and telling me what I could do to help avoid and alleviate the pain, including a few weeks of physical therapy. He diagnosed my shoulder as impingement and let me know that it was fixable which was a relief. For the ladies who may decide to visit Paragon, lemme warn you... Dr. Garten is a little bit of a hottie. He makes a lot of direct eye contact and his baby blues are hypnotic. It was all I could do not to giggle while he was talking to me. But I did a great job of keeping myself together, and I hope you do too. Prior to my visit, I had to cancel and reschedule because of the recent snow in Atlanta, and Paragon was quick to respond. I also had an insurance question about my visit that I handled via email, and received a quick response for that as well. If you call and get the voice mail, leave a message because they'll call you back fairly quickly or the next day. You'll have to pay for parking to visit Paragon. It's located in the Northwest Medical Offices (inside the west building with the big W on the side). The parking isn't expensive at $2 for up to 30 min and $3 for up to 60 min. The rates go up after that, but I didn't capture how high. Overall, two thumbs up!

I ended up at this place, thanks to a referral from Dr. Hoadley (who was a referral from one of my…read morerunning buddies, and a Hernia Specialist). Due to my former job with the Atlanta Hawks and Thrashers, Dr. Hoadley sent me to Dr. Garten. Finding the place wasn't hard, and it's in one of the nicest housing areas of Atlanta you'll see (West Paces Ferry Rd). Parking was a breeze (you will pay $5 to park), and then his office was in the West Tower on the 2nd Floor (there is also an East Tower). Walking in, I found the office space to be very clean and seemed to be very new. Maybe it was just all the modern furniture. I was the only one there (must have been the first patient at 9AM), and got checked in right away. The front desk lady was very nice. It wasn't long before I was called back and waited. I had handed the lady my MRI cd and notes, and she had me wait while Dr. Garten reviewed it. I certainly didn't mind the 10 minute wait or so. Walking in, Dr. Garten was very friendly and I just loved his demeanor. I went over a brief history of my running, and he had me hop up on the table and lie down. It took him literally three minutes to hit the pain points. He mentioned he reviewed my MRI and went over what was ailing me, but had wanted to check the spots first. It was SUCH a relief to hear. It was more a relief to hear that my injury wouldn't require surgery, and that a steroid pack plus PT should resolve it. Even better, someone in his family had the same injury as mine, so he referred to a PT that could handle it. I'm certainly a happy customer, b/c of the service I received and also the immediate result of knowing what was wrong. I would refer Dr. Garten to anybody. Great bedside manner and accurate diagnosis.

He was very successful in relieving my back and shoulder pain. I would highly recommend. very kind…read moreand thorough care.

Doctor Todd Sacks out of the 4441 Atlanta rd location is an amazing orthopedic and is nothing short…read moreof courteous and professional. He has always been attentive to my concerns, sure to explain every detail of your treatment plan and gives the best care. Doctor Sacks it is a pleasure to have met you during my healing journey. Thanks for all you have done

Dr. Ara, Mrs. Norma, and Ms. Missy are the most amazing people. Their exceptional service is superb…read morethey get you in and out, most importantly they care about your wellbeing and want you're experience to improve from pain and suffering to recovery and healing. I was not a fan of chiropractor with hearing horror stories. This Clinic truly is above the average actual reviewing & knowing what level of care you need individually exemplifying we are not a number but a family member needing help and relief. Very Grateful for them getting me through. Thank you Dr. Ara and your wonderful staff.

Dr. Ara and his team, Norma and Missy were so nice and helpful and so very empathetic to the pain I…read morewas in. I had some tremendous lower back pain going on and I began seeing Dr. Ara for it and it took a few adjustments but finally he got me standing up straight and pain free. He's so patient through the process bc I had lots of questions and he answered all my concerns. He's great. I'll definitely be back for maintenance adjustments and I highly recommend him and his office!