The therapists at Benchmark are great. They were a huge help in my recovery from lower back…read moreissues. I am recovering from ankle surgery and plan to use them again for PT.

I would give 0 or rate negative 5, if I could. Absolute worst location to use and the guy at the…read morefront counter is very RUDE. They called me a week or so before about a referral, despite my provider sending multiple the guy who reached didn't see the others, spent 10 mins on phone with him, then said they found them, scheduled my first appt and on day of appt front desk guy was rude, ask If he needed my insurance card and ID and he said, we will get to that. I need you to sign in. I sign in and move off the side of the main desk to look for my ID and insurance card, he rudely stops and tells me you need to go have a seat where the chairs are, you can't stand here because we have patient information out but was rude about it. Private patient information should not be found or located in public spaces like the main front desk, this is a HIPPA violation. I sit down and wait for him to call me back up, he does not call me back up but 5 mins after all this occurred states, you hear for your shoulder and I said no, do you not remember I have multiple things I need therapy for we discussed this when you first called to schedule. He very rudely says, no I dont remember every single phone conversation that I have in a day and Idespite his rude tone and demeanor I said ok, should you not have noted on the computer when scheduled the appt over a week ago, the different things that I was needing therapy for and he again rudely says it just shows the shoulder. I was so frustrated and irate over the way I have spoken too previously and the fact that someone obviously didn't do something correctly, I told him that's fine Im just going to have my provider send me someplace else and he looked at me and laughed in my face and said Wow. So I walked out, I called to try and get the office manager or someone else to speak with and only could get through to a customer service area, they said they take the complaints and forward them. Not sure they did because that was last week and I still have not heard from anyone. I would stay away from this place , there are plenty of other therapy providers n the area. I WONT BE BACK TO THIS LOCATION OR ANYOTHER LOCATION. It apparent the upper management don't care how patients are treated or spoken so, so it only makes sense that this is why the employees feel its ok to treat people this way because no action is taken.

Dr. Touron is wonderful! The staff is excellent as well. I always feel so much better after I leave…read moreand have been adjusted. Thanks to Dr. Touron I have less migraines and have been able to come off of my medication.

i arrived promptly at 1:55 pm for my 2 pm appointment. One of the three receptionist checked me in…read moreeasily as I paid the $100 co-pay in cash. There was no other patients waiting in the reception area. I was escorted to a medical room at 2:06, and the medical assistant updated my medication list, weight etc. The NP named Mark, that I had been assigned to arrived with a trainee at 2:47 PM! No explanation why he was 47 minutes late. I find this unacceptable. And this was the second time he was late - the first time was the first time I met him. I made sure that I told the receptionist that he is running very behind, and that I would never be returning to this facility.

Dr. Jeremy Bruce was excellent with my husband on his hip replacement. When years later he was…read morelosing feeling in his arms and legs below the elbow and knees he could have tried to keep treating him, but insisted he go to a neurosurgeon. My husband went to the Neurosurgeon, and it was determined he had a spinal cord injury, and the main trunk nerve was compressed in his neck. He is on the slow road to mending I have to thank them both. Now my husband needs to have his other hip replacement done. I hope Dr. Bruce will be able to do that for him as well.

I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.

Awesome ER Service! Fast and Friendly!…read more Everyone was great during my ER visit today! I checked in easily, the wait was maybe 25 min long. I was seen by a blonde female Physician's Assistant who took great care of me and got me on my way. I thought I blew my eardrum but I only had a bad ear infection, so happy surprise not to have blown my ear out! The blond RN was super friendly too! All in all this was a great trip and now I can start to get better! Thanks everyone!

Few of the nurses are really nice, professional. Most are horrible, my wife has C-Diff which causes…read morediarrhea, she has a catheter and isn't mobile. I called the nurses station that my wife had pooped and needed to get clean up as she has really bad sores on her butt. I called at 10:15 it's 10:55. And finally a rude nurse arrives

Very attentive and dedicated staff. Good doctors. I have been at the ER and I was cared for very…read morewell and also at the Sleep Lab. No complains. Thank you for helping me.

worst hospital security system eve, came out of town to go to funeral and my wife got sick and we…read moreare an interracial couple and being Afro Latino I was treated like a slave and or criminal. beside the security guards here, I truly recommend the place but beware for maga security.

The physical therapists at Peak are very professional, and warm and friendly. They care about their…read morepatients/clients and do detailed evaluations to determine the best care. Treatment is always one-on-one. I love working on the Pilates equipment! Even though the clinic is downtown, it is easy to get there since it is just two blocks off the Broad Street exit. Highly recommend!

Awesome small business. I did a running evaluation. I received personal one on one evaluation,…read moreadvice on how to maintain a better posture, and how to strengthen my core. Rebecca filmed me running then showed me my strengths and weaknesses. She backed up her findings by examining my shoes. She even gave me a list of shoes to provide the support I need. Highly recommend

Like any other business, the operation falters at times because of new personnel and differing…read morephilosophies and experience for individual service providers, But, after over 20 years of medical assistance, and a few emergencies, al in all, they are doing their best. I survived COVID and SHINGLES with them, at times with a bit of 'personal' effort. The attention and willingness are important and the results have been more than satisfactory. Improvement in process is always welcome.

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.