You're going to get 5 Star Service They are very very…read moreknowledgeable and they treat what's bothering you, they'll treat you with respect and won't hurt you while adjusting you. They aren't what I call bone crusher chiropractors. All the office staff are FANTASTIC. I would highly recommend My Journey Chiropractic to anyone without hesitation !! No matter what you're pain level is, they can definitely help you.

Pop! Pop! Pop! Pop! Goes my spine. The doctor told me I would sleep good after the adjustment and I…read moremust say I slept so good. I woke up rejuvenated. Body wasn't aching or anything after the adjustment or awakening from my nap that day or the next day. The office is a nice office everyone's attitudes and customer service was top tier the only thing that startled me was the doggy but the have a doggy gate that keeps the doggy put away while clients are in.

I've been visiting this Benchmark location for about two months, and I've always had the same…read moretherapist, Kayla. I started physical therapy for pain in my left shoulder and my right achilles, and I completed my last session today. After confirming with an orthopedist that I didn't have any torn muscles or broken bones, I was referred to Benchmark. Benchmark has a lot of locations, so there is likely one near you. When I started therapy, I had constant dull pain. I could still do my normal activities, but I was always uncomfortable and annoyed by both my shoulder and my ankle. After my sessions with Kayla and continuing to perform PT exercises at home, my shoulder pain is mostly gone. My shoulder twinges every now and then, but now I can go 2-3 days without feeling any pain. I think the biggest improvement with my shoulder came because I decided to try dry needling. With dry needling, a needle is inserted into the muscle to accelerate releasing the tension/tightness in that muscle. My ankle is still an issue but much better than when I started. I tried dry needling on my calf muscle during my prior session and since then my ankle still bothers me, but not as much as before, and after 2 days of yard work I wasn't hobbling, nor did I have to take an ibuprofen, so for me that's a big improvement. The atmosphere at this Benchmark location reminds me of an open space gym. People are congenial and there is usually music playing. There will be some conversation between therapists and patients (both therapy and non-therapy related) because there are usually 3-5 people in session when I'm there, and we're all doing different exercises based on our particular injury. The session sharing was the only thing that was a little off about my experience. You'll share your session with 1-2 other people. This makes sense because your PT doesn't have to focus on you constantly and you can go at your own pace with the exercises, but I remember my mom having one-on-one sessions with a physical therapist, so I was surprised at the shared session. I was a bit apprehensive about going to a chain for my physical therapy but this Benchmark did not disappoint, and that's likely due to my therapist, Kayla.

This place is awesome. The therapists at this location are attentive, knowledgeable, strong, calm…read more Front desk is friendly and on point in my experience.

I have had my surgeon for more than a year. He has just joined this practice and I find that now…read morehis assistant structure matches his superior competence. The appointment secretary is most helpful and while the facility is less modern than the previous site, it is most adequate. His service is well worth my long drive

I was referred to this clinic after being diagnosed with a superficial vein thrombosis. When I got…read morethere I waited an hour for the doctor to see me. When he finally came to the exam room he refused to treat me saying that I needed to see my primary. The ladies in the office told me that he had already seen my scans, he knew he wasn't going see me before he had me wait an hour. When I got upset he told me that everyone that comes to his office has to wait. I was appalled by his lack of respect for me and my time. The only good thing I can say is that he returned my copay after refusing to treat me. BTW: When I saw my primary I was told that I needed to be seen by a vascular specialist. Thankfully they called a specialist they were familiar with and sent my scans over to them. I'm looking forward to taking my business to a vascular specialist that is actually interested in treating patients.

Dr. Dickerson: did surgery on my right foot and removed several soft bone tissue, and a lot of…read more crystals from the gout that I had, and the surgery was done in a very timely manner with excellent results. on my first follow up with him was very insuring that the results were amazing the surgery cut was absolutely fine, on my second follow up with dr. Dickerson was even more positive all though I still had to wear the boot. I would suggest him to anyone severing from foot issues, thank you dr. Dickerson for all your help and support. Ronald Revell

Amazing doctor. Dr. Terry L. Dickerson I truly cares about his patients. He has an excellent…read morebedside manner, very engaging and has very positive, calm energy. I have been a patient of his for 17 years. I've had multiple successful experiences here and no one else can touch my feet but him!

I had my first check up today and I am just so great full and appreciative to how kind and…read morecomfortable they were to approach. I was so nervous going in, but they had patience and understanding that really helped me!

I had a great first time appointment however today I was 5 mins late for my 4:15pm and was told the…read moredoctor left already. Apparently there is no grace period for the "last" appointment of the day which was never commmunicated when the appoitment was made. The front desk staff told me that there is a 15 grace period for all other times except for the 4:15pm. All I'm asking for is courtesy and communication. If I wasn't making it to my appointment it would be responisble for me to call and cancel. However the same isn't required vice versa. I almost had a titty attck when they said the doctor left. How? If she still wold have been sitting in the office with me at 4:20PM!!! Waste of gas, waste of time. Customer Service is important - ask Keith Lee

First Of All I Want Thank God For Giving My Mom The Ability To Never Give Up An Thanks Alot To…read moreRehabilitation Staff At WestBury In McDonough For The Care An Love They Given My Mom U Can't Ask For A Better Caring LoveAble Place That Gone Take The Time Out An Try So Hard To Get Your Love One Back To Who They Was Before Definitely Not 100% Mom Is Not But She's Thriving EveryDay The Staff At WestBury Rehabilitation Center Definitely Know What They Doing Why I Say That I Hadn't Seen My Mom For 4Days That's Because I Had Been SICK Myself A Couple Days An Couldn't Make It To See But I Was Determined To Go An See My Mom Which I Did Yesterday An When I Walked They Just Had Put My Mom Back In Bed Which She Was Sitting Up Watching TV An Talking To My SISTER (STACIE) When Mom Seen Me She Said Hay Rodney How U Feeling I Said I'm Feeling Better Just Not All The Way Yet But I'm Getting Their Can U Believe How That Made Me Feel Knowing My Mom Knew I Had Been SICK An To Ask Me That Let Me Knew The Staff At WestBury Rehabilitation Center In McDonough Knows What They Are Doing The Shine Glow On My Mom Beautiful Face An The Smile She Gave Me Let Me Knew My Mom Was Getting The Right Care She Needed Here At WestBury Her And No Longer Swallowed Smaller Than They Ever Been Just Made Me Feel So Good I Told Mom All U Got Do Now Is Eat To Get Nutrition Back In Your Body An That Will Give U The Strength To Try An Start Back WALKING Again An Thats What Me An The Rest Of My Family Is Praying For WestBury Rehabilitation Done It Before An I'm Praying They Can Do It Again As I Said In All My Reviews Just Want Thank EveryBody From The Administration To Every Staff Member Especially The Rehab Floor Y'all Are Doing A Great Job Taking Good Care Of My Mom God Bless U All..

Thank you Westbury!! you are always showing love to the communitY. Thanks for the loveread more

As a new patient at ENT of Georgia South, my experience with the clinical team was positive;…read morehowever, my interactions with the front office were disappointing. During the initial scheduling process, I was required to repeat my demographic information multiple times because the intake representative appeared to have difficulty collecting the information accurately. Unfortunately, the representative's attitude made what should have been a straightforward process unnecessarily frustrating. My larger concern involved gaining access to the Athena patient portal. As a new patient, timely access to the portal is essential for reviewing records, receiving updates, and communicating efficiently with the care team. When I called for assistance, two front desk staff members stated they could not help. The issue was escalated to a manager, but the manager did not speak with me directly and instead communicated through front desk staff. I was repeatedly instructed to contact the Athena help line, despite explaining that I could not access the portal in the first place. No alternative support options or IT contact information were provided. When I asked to escalate my concerns further, I was told there was no one above the manager available to speak with me. As a healthcare clinician myself, I understand the importance of patient portal access and effective front-office support. Patients should never feel like they are a burden when seeking assistance with basic aspects of their care. The quality of the clinical care is the reason I would consider returning. However, even excellent clinicians can be undermined by a poorly functioning front office. Additional training for intake staff and management would significantly improve the patient experience. Patients deserve to feel heard, supported, and assisted throughout every step of their care journey. I hope this feedback is used as an opportunity for improvement.

If I could give zero stars, I would. Do NOT waste your time with this facility. They will string…read moreyou along for months with their incompetence and disorganization, never delivering actual care beyond prescriptions. If they tell you the allergist will reach out to you to schedule an appointment, weeks will go by with no call. You'll have to call and schedule it yourself. If they tell you they'll request authorization from your insurance for a CT scan, you'll show up for the appointment, and the authorization was never submitted. If they request authorization for a surgery, it will be denied because they never scheduled you for a pre-op appointment. If they say they will file an appeal on your behalf, they will run out the clock (180 days) and never file the appeal, submit a new authorization request, and pretend the appeal never happened. When the authorization is finally approved, they'll schedule you for surgery and then call you the MORNING BEFORE to cancel it, due to the surgery center not accepting your insurance, despite being told that your insurance is accepted and getting a detailed confirmation of exactly how much your surgery will cost. I haven't had a single experience with this office that wasn't unprofessional and disappointing. They don't deserve to be in business. DO NOT WASTE YOUR TIME.

Stay far, far away…read more On 5-14-2018, I arrived for my PT appointment at PT Solutions Physical Therapy at the recommendation of my family doctor. I had been in pain with a sciatica nerve problem. This was my first appointment and I arrived early to complete the paperwork. It was explained to me that as I had not met my insurance deductible, I would have to pay for the appointment. I paid $106.64 at the front desk before starting any therapy. My PT consisted of a few questions, a bit of trigger point pressing that sent my left leg into more pain. The trigger point pressing was also uncomfortable as it was well below my belt line and the therapist went under my clothing without first asking. Finally, I rolled a big ball with my legs while laying on my back. There was one therapist who seemed in charge and one that seemed to be in training. There were three other patients in the one-room facility. The two of them were moving back and forth between the four of us. I was there less than one hour and my actual therapy was less than about 30 minutes. A few weeks go by and I receive an itemized statement from Wellstar. The total bill for my visit was $751.00. Yes - you read that correctly, $751.00. Subtract what I believed to have been my full payment of $106.64, this leaves me with a balance of $644.36 to pay Wellstar, for ONE VISIT. There was never an explanation that I would be billed further for treatment. Several phone calls have been placed to PT Solutions and to Wellstar accounts. It seems that because I went in under my insurance, not having met my deductible, I am responsible for the ridiculous charges. Wellstar explained that IF I had been a walk-in, my total cost would have been about $160. Seriously??? I have since been going to another PT establishment for numerous visits working through my sciatica pain. I pay $35 per visit, NOTHING MORE. PT Solutions and Wellstar are not interested in what other facilities charge for fair and equitable treatment. The accounts Manager at Wellstar said that there is nothing he can do to eliminate the remaining charges. I do not believe the services which I received and am responsible for entirely is worth the total amount of $751.00, under any circumstance. As such, we will be contacting the BBB and Town of Tyrone officials to enlighten them on what we believe is unfair pricing as well as lack of customer service. I accept the responsibility to pay and, will do so, however, I believe that anyone considering PT Solutions should think twice and ask lots of questions concerning their billing practices and lack of transparency pertaining to them. Also understand that this facility is more like a mill. There is no privacy in the one large open room. Your time with the therapist is not a one-on-one appointment and, you may be put into an uncomfortable situation.

The staff is friendly and they put an emphasis on not just your recovery, but ensuring the problem…read moredoesn't come back again.