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    BenchMark Physical Therapy

    5.0 (1 review)
    Closed 11:00 am - 3:00 pm

    Services - BenchMark Physical Therapy

    Physical therapy

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    1 year ago

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    Lorraine S.

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    The Kirklin Clinic - Kirklin Clinic entryway with fountain

    The Kirklin Clinic

    4.1(8 reviews)
    1.9 mi

    The Kirklin Clinic (5/5) has always pulled through for me. They are the main reason I moved back to…read moreBham in the first place since my physician was here. The quality of care I have received has been more consistent than it has not. There have been one or two individuals I haven't cared for, but I took the proper channels to address them. Parking is a pain like any other medical facility so be sure to account for that when deciding your arrival time. Be aware of EVERYONE walking in the garage. Someone will pop around a vehicle in a blind spot quickly. They have coffee that you can purchase at the cart or Starbucks if you just really need it. Sneaky Pete's and Wall Street Deli are easily accessible if you don't bring your own food, snacks, drinks and of course there are other options you can walk or drive to if able (sending someone else is ideal if you're here for treatments instead of a regular appt). Bathrooms are clean/checked often, facility is clean, most staff is pleasant/helpful. I find it easy to navigate by following the signage. Add some additional time for elevator wait times in case they are busier than normal. This is a high traffic building in general. My main complaint (0/5) is with the changes in the 5th floor infusion clinic (I can't speak for other areas). The individual that took them over at the end of last year has made several changes. One of the main ones I find an issue with is claiming there is no budget for snacks or drinks for the patients anymore. It used to be customary to offer a snack and drinks upon receiving your treatments to help with nausea, mask the horrible taste you have while receiving treatments, provide something for your time there, etc. I bring my own anyway, but there are several individuals who simply forget, don't focus on it because or pain or discomfort, or cannot afford to do so. There were 6 complaints I heard in the pod I was in for my most recent treatments over this change. I loveeeee the nurses here and even they aren't pleased delivering the news each time. UAB makes entirely too much money to claim $.05 cheez its, peanut butter crackers, chips, etc are out of budget. They offered that and more plus ginger-ale, juice, other sodas or water for years! The little things tell you if a facility cares about/values you as a patient. If you think people don't notice - they do. Even from something the higher ups feel is so small.

    We arrive at Kirklin an hour early expecting all upsets and mishaps. Well, fortunately, we had…read morenone. From valet, to information to patient escort, this group is exceptional. We were in and out in an hour and a half. Thanks to the entire clinic and CT area staff! We have to come ba

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    The Kirklin Clinic - My view outside of CT waiting

    My view outside of CT waiting

    The Kirklin Clinic

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    BenchMark Physical Therapy - physicaltherapy - Updated May 2026

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