I had came in for leaks on my tires and they came outside to check it themselves to see since I…read morecouldn't find it myself. They were extremely professional and up front and it took about 2 hours to go in and get out. They told me the prices up front and explained everything perfectly to me. Highly recommend and they were great guys!

I believe that many service shops have gone down the drain, but after giving this place my service…read more3 times, it's clear that it is a place that purposely takes up customers' valuable time. Furthermore, the technicians have no pride in what they do. We got a new tire there before going on a vacation to Wisconsin. As we were driving, our new tire began to lose air. We had to stop and get help because the people here did not properly tighten the valve pin and the air came out. Another time, my wife called to get a patch or plug and they misled her on the telephone telling her she needed a new tire and wheel alignments. Recently, we made an appointment by telephone. The person we talked to did not annotate the appointment in their system. When they said there was no appointment and even after showing them our call log, they tried to make me come another day cause they were busy. I told them I should not pay for their mistake and so they made it sound like I would be taken care of during my original appointment time, but I waited for over 90 minutes for them to tell me that I needed a new tire, but it wasn't in stock. This was after they told my wife she needed a new tire and wheel alignments and the tire was in stock. This tire store is the absolute worst and the customer service is non-existent. Worse, the wait times, even after having appointment, is atrocious. The lack of care for customers was evident during each time I visited this place. No customer should have to deal with such lack of pride in one's job. Customers should not have to waste their valuable time waiting for a patch, plug or new tire for over 3 to 4 hours. I would gladly pay more money for a tire if the shop had respect for their customers time and overall value. If you expect to have a straightforward and caring experience for needing a tire fixed or replaced, DO NOT COME HERE!!!

Wow. Blown away by our experience. Not one, but two, other joints told us we definitely need front,…read moreand maybe rear, brakes. So glad we checked with Chris. Our first time there and we went based on other peoples rave reviews. He took it on a test drive and thoroughly checked pads, etc. He told us we should do nothing right now - we have at least 6000 miles left. Given the way we drive that's another year. It's heartening to know there are still honest mechanics and he's a really nice guy besides. We had him change our oil!

February 2026 Hit my driver's side mirror and lost sleep…read moreover what a new one would be. Chris took it apart and in 6 minutes I was on the road with it good as new. Best last tuneup and diagnostic report. Try them out. (Ps my photo is in your Yelp header right now. )

I removed my wheel with a slow leak. I quickly discovered a nail in the tire…read more I brought it over to Oakton tire and someone greeted me right away and asked how they could help. I showed the technician the nail and without one more word, he rolled the tire into the garage and immediately set to work expertly patching the tire from the inside. The process included cleaning the inside of the rim and applying some wheel sealant. Great job with no wait. Highly recommended Evanston local biz.

My experience with Oakton Tires is actually exclusively with one of their advertising vehicles. I…read morehad never heard of them at all until a truck with their business info decided to go 60+ in a 30 to pass everyone off a red light to then cut them off and brake check them. I have no idea who drives this truck or why they decided to road rage, but I will never use or recommend Oakton Tires after seeing that on the road. I attempted to call the business to report, but no one answered. Be careful, at least their reps advertising for them are emotional and hot headed, and willing to use a vehicle as a weapon. **Edited to add the truck belongs to the owner per Instagram!

I had an excellent experience with Pro Auto. Brian took great care of me from start to finish. I…read morebrought in my Subaru Outback with an intermittent issue that had been difficult to pin down. They properly diagnosed the problem as a bad wheel bearing/hub and got it taken care of quickly. The car is now running great and is noticeably smoother and quieter. What impressed me most was the professionalism, communication, and the feeling that I could trust what I was being told. Brian was friendly, knowledgeable, and made the whole experience easy. I also really appreciate how connected Pro Auto is with the local community and how involved they are with community events. As someone who lives in the area, that means a lot to me and makes me feel even better about supporting a local business. It's not always easy finding an auto repair shop you feel comfortable trusting, but I definitely found one here. Highly recommend Pro Auto and Brian. I'll absolutely be back for future service.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

MPH so far has been good and honest. Started bringing in my vehicles to them with my brother's…read morerecco. Ask for Romeo I find he gives honest advice and what repair is needed and advises urgent fixes . Mabuhay MPH

My mechanic for decades had passed away, but before doing so, referred all of his customers to…read moreMcCormick Auto Care. Today was my first visit. I explained my issue to Russ and he took down my information and keys. He'd warned me they were unexpectedly busy and I might be there all day. I settled in to wait. After a while I decided to order some food delivery and my car was repaired and ready to go before my food arrived. I was very grateful they took care of the issue so quickly and I was done hours earlier than expected. Russ explained everything that needed to be done and I was on my way. Great experience overall and I'm glad to have a new trustworthy mechanic!

Coming from living from the valley aka Granada Hill. I finally found an automotive stuff that is…read moretrue to their word and goes out of their way literally to help you and are satisfied. Even if it just to give a recommendation to another shop that could probably suit give me better. Management is wonderful, so are the guys. I will never take my car anywhere else and I have three.! Kudos to you guys. Still looking for the Abba Zabas for you lol

First time customer but pleased by how clear and professional everything was. The owner was able to…read moreexplain very succinctly how they would be able to carry out my request. I will definitely return.

I had gotten a flat tire coming off the highway, and I would've been stuck about 20 miles from my…read morehome if it wasn't for Rocky and his business. He was incredibly quick, prompt, and professional. unfortunately, my flat tire was unable to get a patch because of the extent of the damage, but he had a spare tire too. He came directly to my friend's house. Also, it's more affordable than pretty much every tire replacement service I've encountered. I cannot emphasize how great it is!

Called Rocky for a non emergency tire repair and he was able to come same day. I have an unusual…read morecombination of tires and rims and he was able to get the right tools needed for the job. Exceptional communication and service. I would absolutely use him again!

Brandon and his team of mechanics were so efficient in handling my car issues. We have had our car…read morebrought in for different issues throughout the years and have always been pleased with their service.

Have been to this location several times over the years and I have always had positive experience…read moreand friendly service with decent pricing on most the auto services that haven been done, highly recommend the location

Honest, super fast, accommodating, extremely polite and super low pricing. The only place I'll go…read morefor tires and other services they offer!

Arrogant counter guy. I don't like to talk about about people so I'll leave it there. Convenient…read morebecause I live a block away but was treated more fairly at Firestone and was given 2 tires for the price of 1 they were charging me for. I don't appreciate price gouging.

I want to start by saying the value was great -- mostly because I used an oil change coupon for the…read moremonth of April. However, the customer service and flow rate was lackluster. I made an appointment over the phone at this location for a Saturday a few days ahead and expected the usual 30 minute wait. It was an hour and a half wait, so I would not come to this location again unless I had the resources to drop off my car because the staff noted this was their normal process time. Looking back, I wish he had noted this when I called earlier in the day to confirm my arrival time. I decided to walk to an early dinner at a nearby eatery to kill time. After asking the man on staff if he would mind giving me a call if the car was done before 1.5 hours, he looked at me and we locked eyes, then he walked away. I did not know what to make of it, so I walked away feeling a little confused and thinking the answer must be no. Not my idea of customer service, so I recommend for the value, but advise to drop off and leave.

Dropped off my ford transit for a simple oil change and they told me my entire car won't go in…read morereverse.... never had that issue. I ask them to go try again as I backed into the spot clearly the reverse was JUST working. They call me back and tell me turns out the transmission was working, but their technician quickly ripped the car into a reverse so fast that it bugged out my transmission and it wasn't registering that it's in reverse.... Avoid Firestone every location at all costs