very nice and chill employee clean bathroom not to much money and just a good place to stop once and a while

The food is good and the place is fun with music playing. Service is kind and nice to all. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

very rude. especially the guy with the corny mustache. Kept rolling his eyes when we asked for a to go order. And getting annoyed when my kid couldn't decide what she wanted. read more

I saw the celebrity Kurtis Conner at Ben and Jerry's and he was eating some delicious chunks. he invited me home and I tried his "euphoric flavors" read more

Typical B & J scoop shop. Lots of interesting flavors - different from what is available in the grocery store. There are multiple flavor charts around - so you don't have to ask "What's Phish Food?" Pricing is typical for a B&J. Staff was friendly enough. We went on a cool June day. There was no line. read more

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Disappointing. Not bad, but disappointing. Nauset Ice Cream just up the road beats the daylights out of old Ben & Jerry in this round. I ordered a Mocha shake Ii.e., Frappe). Traditionally, this is made with half coffee and half chocolate ice cream and the corresponding flavor syrup. I have to remember to tell people this. Ever since Brigham's went under, no one seems to know this recipe. The lady here made it with ice cream that had cookies in it (maybe Oreo?). I didn't catch exactly which flavor it was, but was not the traditional way of making a mocha shake. It wasn't bad, but I really would rather not have cookie crumbs ground up in my shakes. That being said, they shake was fairly tasty. My wife did not like her much too sweet vanilla. She described it as such and "not very refreshing as ice cream goes". She couldn't even finish hers. Otherwise, the store is neat and clean, and they had a separate entrance for online order pick-ups. Very efficient also, and the line was a few people long, but moved quite quickly. read more

This store is really fresh. The kids' area is awesome; as an adult, I could have spent hours on the bean bag chairs and reading about B&J's history. This store gets a lot of business, but the line moves fast. There are also lots of places to sit. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

It was ok. Honestly I'm not a huge fan of B&J since they are no longer justice driven. However they have dairy free and gluten free options so we visit on occasion so everyone in the family can get something. This store seemed to be continuously confused and disorganized. Almost like the staff was highAF (ca just kinda high). read more

Going to Ben and Jerry's is a staple of our Cape Cod experience. Usually the line is around the block but this year with Covid we didn't wait long. Ice cream was still delicious and the staff are wonderful. read more

Low wait time, ice cream is good, a lot of flavors and different types of cones, close by, low prices!

Horrible. The ice cream is your standard ice cream that you can buy from the store. The prices are okay but I rather support a small business. Lastly, absolutely cannot stand the fact that when I pay with my credit card, they ask me what I want to tip! Tip? For what?! What an insult! Pay your employees enough so they don't need a tip! All they are doing is their job, nothing special , nothing more. What merits any tip???? Will not return here again on moral grounds alone. Don't try to exploit your customers. UPDATE: describing flavors and offering samples is considered above and beyond? Geez. We sure have lowered standards for what is considered basic customer service skills. Might as well have a robot in there or self serve if those 2 things are considered "above and beyond". It's their job. That's their function to do those things to delight every customers. Providing poor customer service can't be the base expectation?!? The tipping is optional but intrusive. You shouldn't be asked to tip. You have to actually answer NO when the prompt pops up. It should be opt in if one wants to tip for a non tipable job. Not opt out. SHAME. read more

Ben and Jerry's is always a beacon when we're craving some really good ice cream. Not a bad flavor in the house, but the prices are killer! I know B&J prices are usually higher than others, but are they even higher on the Cape? How about some roll back prices once in a while, especially since we all know the cost of the correspondence course B&J took to learn how to make ice cream? (Yes, we've been on the Waterbury factory tour quite a few times). Quite sure they have recouped their investment by now! read more

Terrible service on a recent visit and it wasn't even that busy on a 4 of July weekend. The quality has gone down and the price has gone up. read more

I was on my home from a 4th of July beach getaway at National Seashore when my belly started rumblin' and that wonderful Ben & Jerry's sign was beckoning me to stop in. Sure glad I did. There was a small line but I only had to wait about 10 minutes before I got served. Got the 3-scoop cup with the "Tonight Show Dough" flavor that I found to be quite tasty. I always get mint choco and salted caramel as my steady base scoops. The staff was friendly and the interior seemed clean. Also happy to see a sign on the wall stating the founders Ben and Jerry were fully behind the BLM revolution. I will NOT patronize any racist business that supports the criminal bigot Trump. America needs to send a clear message to that scumbag that he is not welcome in this country any longer. read more

This location is a public health hazard during COVID. Other restaurants are limiting the number of people inside, requiring masks, and have clearly posted 6 foot distance markers for those waiting to be served. In contrast, staff at this Ben and Jerry's were encouraging large numbers of people to come in, had the door/windows closed, and had a dozen people crammed inside shoulder to shoulder. Stay away! read more

Ben & Jerry’s - Stay away during COVId! - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

I have been to this location many times over the past 10 years. I am mostly on the Cape in the off season, so I am speaking to my experiences during that time period. This ice cream shop is conveniently located right off of 6. I have always been happy with the taste and portion size at this scoop shop. I recommend this over the one in Provincetown. read more

After stopping by two other Ben & Jerry's in the area, I was immediately drawn to the warm welcome that Judy provided us. If you are an ice cream lover, Judy will hook you up! She provided some delicious and creative autumnal menu options, including an apple cider shake and a cider donut ice cream sandwich (she has the donuts shipped fresh every morning!). My friend tried the apple cider shake and was in his bliss (and this is someone who is not into dessert), while I opted for a cone loaded with three different flavors. Everything was just as amazing as I expected. As for the facility itself, the shop is the cleanest and most organized I have ever seen. I have been on the hunt for a tie dye Ben & Jerry's tee, and easily found it amongst a wide variety of designs. The shirts were neatly packaged in plastic bags to avoid any ice cream drip stains. Judy herself is a complete delight. I only wish I lived closer to keep giving her my business! read more

Ben & Jerry’s - Phish Food, The Tonight Dough, and Coconut Seven Layer Bar - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

Went to B & J's as a group of 7 and the place was packed inside and out. The line moved quickly due to the well trained and very friendly staff. My daughter has a nut allergy and the young lady helping us did a fantastic job making sure that everything was fresh for my girl!!!! We went outside to eat the ice cream and were quickly offended by the immensely strong odor of rotten fish. We had to leave and go elsewhere. Great place, great staff and great ice cream!!!! Just don't eat outside at night or beware of the smell!!!! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

I do not know where to go for good ice cream but I know it is not here at this Ben and Jerry location. I think you are better off buying Ben and Jerry at the super market it is safer. I watched the owner sneeze in her hand then scoop ice cream yuk. No quality control when the owner does not care I can't imagine the level of filth behind the scenes. The young Girl's scooping also use their dirty hands that touch the ice cream. In answer back to the owner. Show me the gloves her or her employees wear to scoop ice cream. She can't because it does not exist. Dirty practices when new flu strains can be deadly nowadays. This is scary. read more

Solid ice cream! It's Ben & Jerry's so the flavors are what make it special. Service was fast and friendly!

Ice Cream Catering = best decision! Having Ben & Jerry's cater any event, in my case a 75 person outdoor wedding, will absolutely create a top highlight. The entire process, from the initial phone call to inquire, back and forth emails for details, the ice cream tasting (prepare yourself for this amazing experience) and the day of service was wonderful! The ice cream tasting was my personal favorite part, but you literally would not believe the pressure of choosing flavors. When trying over 15 and loving them all (this is Ben & Jerry's we are talking about!) it really is a difficult decision :) I went with the ice cream sundae bar and was able to choose up to 6 ice cream flavors and 6 toppings, on top of your standard hot fudge, caramel, and whipped cream! There is so much to choose from that everyone at your event will end up happy. The process of creating your own sundae allows each person to indulge in their own bowl of creamy heaven. Judy and her team will work with you to make sure they display the ice cream bar to fit your theme! They provide a few different options, but are also open to your ideas and anything you want to provide for the perfect look. In the case of the sundae bar, the Ben & Jerry's staff scooped the flavors and then each guest took their bowl thru the assembly line of toppings for perfect personal quantities. I would highly recommend using Ben & Jerry's for your catering needs. They were the perfect addition to my wedding and let's be honest, who doesn't love ice cream?! read more

Ben and Jerry's Ice Cream is Ben and Jerry's Ice Cream - we all know its pretty darned great. This review is not of the ice cream itself, but of the PRICES!! The staff are all young and have Justin Bieber hairdos and multi-colored high tops. A sort of strange junior beach jock meets emo hybrid. So funny. But they were all helpful and enthused so no complaints there, at all. The ice cream you order at the counter, be it in cups or cones, is over priced enough, but it was the only close-by option for ice cream we had at 9:45pm - and Arnold's down the road - curse them, had closed up shop. The kicker was when I went back in to buy a prepackaged pint like you'd by in the grocery store - for 2 friends who wouldn't make it in time. SIX BUCKS. I have never paid 6 bucks for a pint of ice cream in Manhattan - let alone Cape Cod, where great ice cream is in abundance everywhere. No way I'm doing that again. read more

Ben and Jerry's ice cream is obviously delicious, so what sets this particular establishment aside from the rest of them? Well, you can always count on being treated well and having a good time at this particular shop. During the summer you can expect to see a line curving around the building, but it's completely worth it to stop in for some ice cream before heading out to a movie or to the beach for the nighttime. The staff is always so friendly, and you can always count on the servers being young kids, some from abroad, just trying to make a couple extra summer dollars. It's a really bright shop with plenty of room to move around and hang out with some friends and locals. There is also a kiddie-corner of sorts with bean bag chairs. Seriously? BEAN BAG CHAIRS!? Heaven! Not to mention the free fountain of water so you can have something to drink while enjoying your ice cream, rather than spending it on bottled water. And the bean bag chairs? That's just awesome. read more

Free Cone Day, followed by receiving a new 10% off card every year is my favorite way to ring in the spring. As a person who operates a cleaning business, I always notice the cleanliness first and Judy runs a top notch shop! This place is always packed and I'm impressed with their efficiency, they really keep the line moving and it's more than worth the wait. The staff is friendly and well trained. I recommend the Cookie Cookie shake, it's my favorite to-go option. read more

Every time I come to this Ben & Jerry's, everyone always seems confused and like they don't want to help you. I love the cookies they make, and I wanted to grab some before I headed back home. The woman behind the counter said the cookies just came out and couldn't give them to me because they were too hot, which I guess is reasonable. I figured she'd suggest that I wait a few moments until they cooled down, but the woman just walked away without another word. I guess they just don't really care if people buy from them. read more

During our 7 days in Cape Cod I think I ate ice cream 6 times. It was glorious. I've never been to an actual Ben and Jerry's ice cream shop before and it was everything I have ever dreamed of. I had the Cherry Garcia and it was ah-maz-ing. It's a little more expensive than I like to spend, but I was on vacation so it's ok. :) read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - North Eastham, Massachusetts

I didn't know that check ins and reviews were different! My bad! But I had an excellent experience and I believe the girls names were Hannah and Tanner. We talked for over 20 minutes! Very friendly and engaging staff. I would give more stars if I could! read more

As stated in another review- the prices are ridiculous as compared with other stores. You really are better off getting a couple of different cartons at the store. As with the previous review again, the milkshake was not a milkshake and was overvalued $6 for a little cup. Really disappointing. read more

What can I say?! Ben & Jerry's ice cream is the best. The staff at this location was just as good as the ice creamy treats they sell. Worth the time and money. read more

Expensive, small servings Just go across the st to nauset or get a pint of bj at the general store next door if you're that keen on chunky monkey read more

My family and I have been visiting the Eastham shop for more years than I can count and it's been so lovely seeing all the same teenagers and manager there year after year, getting to watch them all grow up. It's always seemed like such a great environment for these kids, but something seemed off this time. I understand that the pandemic has made this season extremely tough on the locals, being short staffed, and overworked, and I'm sure that has an effect on everyone. But during our annual chat/catch up with the (always amazing) staff, we learned that the shop recently sold to new owners... and after watching the kids moods change from friendly to uncomfortable instantly when the new owner walked in, I can't help but wonder if maybe the change in ownership is having a negative effect as well. read more

We have been coming here for over 15 years and always loved our nightly desserts at Ben and Jerry's. Not any more! My husband and I just left, we each got one scoop on a sugar cone and the total was just shy of $11.00. Really!?! Thanks but no thanks, Ben and Jerry's isn't that good. read more

Fantastic job in aiding my 6yo with her dairy allergy. Professional, friendly, and delicious ice cream. What's not to like?

"No bathroom.... Equals me walking out and not buying anything. This doesn't seem to be the Ben and Jerry's philosophy." walk in front door. Counter. go to left. open your eyes. bathrooms there..... seriously dude! judy continues to amaze me with her community service. she is always out there helping and contributing to causes. the prices are lower than a lot of B and Js and the selection is always rotating. they employ a lot of high school age kids, and they are always energetic and nice. and yes, they have a bathroom, however, i dont think this has anything to do with the stores "philosophy". read more

I love Ben and Jerrys so it was a nice surprise to find a Scoop Shop here. I had AmeriCone Dream (my favorite) in a cone and it didn't disappoint. Prices are what you'd expect. Line actually moved pretty quickly. :) read more

Ben & Jerry's is one of my family's favorite summer stops after dinner. It's well worth the ridiculously long lines for their inventive, decadent flavors. There are also delicious sorbets and low-fat frozen yogurt flavors for those who are more conscious of their diets. Don't miss the great selection of novelty items like ice cream scoops and bowl koozies, as well as the classic t-shirts! read more

A pretty standard Ben & Jerry's Scoop Shop. They have a great selection of flavors. It's usually really busy at night during the summer, but the line tends to move pretty quickly. The staff is friendly and you can sample flavors if you can't make up your mind. read more

We waited at the counter to be skipped twice by customers behind us. Needless to say we went next door to Dunkin Donuts. Please hire more mature staff. read more

Typical Ben and Jerry's with long lines during the busy summer beach season. Helpful staff give you large portions. My aunt's small cone with the size of at least a double. read more

Standard Ben and Jerrys. I like the location of this one because it's close to our house and has a big parking lot. I like that they let you try any flavors you want before ordering. Friendly college kid staff. No real complaints. Not overly impressive. Like ice cream? Go on and have some. read more