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Ben & Jerry’s

4.2 (172 reviews)
Open • 11:00 am - 10:00 pm
Updated 3 weeks ago

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Donna J.

Ok. I'm aware this storefront is no longer owned by the actual namesakes. Nevertheless, you just can't be the delicious flavor choices and friendliness of the staff. $12 for a small and a medium though is a little bit hard to take so I I have to give a one star deduction for the fact that it's just overpriced. There is nothing special about the interior of this store except perhaps maybe for some people the 60s looking VW style bus replica inside might be a draw...? Otherwise it looks just like any other generic ice cream parlor that you could find anywhere.

Nehal A.

This is such a nice B&J store in Church Street Marketplace. It has a small iconic B&J van to sit and dine. There's also plenty of cute chairs and tables in the front side of the store. They also have some wonderful merchandise at the store like B&J ice cream scoops, bamboo spoons, t-shirts, water bottles, hats and frisbees. At the counter they have soooo many flavors. They have the cups and cones. They also sell pints as well. There's also sundae and shakes. They got non dairy products as well. There's also a whole of toppings including sprinkles, gummy bears, m&m, oreos and walnuts. We got the chocolate flavor for kids cup. It came with two scoops. The price was comparable to any other B&J store I have been to. Ice cream was so delicious. It was milky and didn't have the frozen texture. The associates were inattentive, but they did their job.

Wei H.

Who doesn't love ice cream during vacation! Iconic Ben&Jerry's in downtown area for visitors to have some snacks and rest. They have a table inside an ice cream truck. Very cute and got lots people's attention. Standard flavors from B&J. Very creamy and flavorful. It doesn't melt that fast which says good quality. Some tables and seats inside. People stay for the ice cream then leave or just take out. It's constantly busy inside.

Jennifer M.

Ice cream was good and the service was good. The chocolate covered sugar cone was great! Shop is located right in the middle of downtown market square.

Michele M.

The OG Ben & Jerry's. Its is an everything you'd imagine and more. Cute and quaint. Very friendly customer service. The icecream is truly amazing. You absolutely must give it a try.

New York super fudge chunk & milk and cookies
Alejandra H.

We literally couldn't leave Vermont without getting son Ben and Jerry's !!! We got there right about when they opened and people were already ready to get a scoop. All the employees were so kind and just such a friendly vibe inside. My fiancé and I got a scoop of New York super fudge chunk & a scoop of milk and cookies. Ben and Jerry's is always yummy scoop !

Andrea C.

Not only is Ben & Jerry's ice cream good, but also they have non-dairy non-soy options! I'm so glad I was able to have a treat with my husband (who can eat dairy). I had a hard time deciding what I wanted to order but then realized that I've seen most of the flavors in the store before but one - one with caramel - Lights Caramel Action! Even happier to report I have found a place store in MI that does sell this flavor!

Chocolate therapy milkshake. This is a size large.
Stephanie D.

Had a layover in Burlington and decided to come check out the downtown area. I'm a HUGE ice cream lover so I had to stop at Ben & Jerry's. Instead of ice cream I decided to go to a shake. Ordered a small chocolate therapy shake which, OMG so good!! The girl made a large by mistake but still gave it to me for the price of a small since that's what I ordered. A bit pricy. Cost almost $8 and that was the price for the small. But it is Ben & Jerry's and we all know name brands are way more expensive since you're paying for the name. It was just what I needed tho. So chocolatey and delicious......would definitely come back here and order another.

Chocolate dipped waffle cone with scoop of marshmellows sky and a scoop of chocolate therapy
Drake B.

How could I not?! Visiting and did not even realize the shop existing, but of course it does. Fun, family friendly environment that even had a bus the kids could play in. Service was swift and they were polite. Large groups get served by one employee which keeps the line moving. Tried marshmellows sky and chocolate therapy in a chocolate dipped waffle cone. Would definitely get again (actually did the next day). Wish these existed all over, flavors I did not know existed

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Cin C.

The Ben and Jerry's factory was closed during the weekend we were visiting, so the next best thing is to walk along Burlington's pedestrian street and enjoy some of their icecream. Usually there is a long line up in front of the store, but Monday afternoon seems to be a good time to go and beat the crowds. I got a small waffle cone, which comes with two scoops of icecream of your choice. I chose the Chocolate Fudge Brownie and Strawberry Cheesecake. The chocolate fudge was very creamy with large chunks of thick brownie in almost every bite. The strawberry cheesecake was a good counterbalance, with bright tart flavors and tangy cheesecake. A fun summer treat!

Spoon 2: Good sized fudged chips
Jolene L.

This review is about a delicious NEW non-dairy flavor, "Colin Kaepernick's Change the Whirled." *Disclaimer: no spoons were harmed in this "research." Spoon 1: Made from sunflower milk, this caramel non-dairy dessert is rich in healthy fat, vitamins B & E, and easy to digest. We want to know how you made this non-dairy ingredient as "creamy" as it is? Spoon 2: Fudge chips are huge and we love chocolate. Period :) Spoon 3: Graham cracker swirls give this delicious treat a somewhat crunchy texture. Did you know that graham flour is named after an evangelical minister? Spoon 4: Chocolate Cookie swirls were generous throughout. Every scoop had chocolate cookies! As a Ben and Jerry's fan, we've had almost every flavor they sell. Top of our favorite list includes Cinnamon Buns, Cookie Dough, Coffee Toffee, Half Baked, and Urban Bourbon just to name a few :) The reason that we will continue buying this particular delicious flavor, is because Colin is donating all of his proceeds to Know Your Rights, a camp for Black and Brown youth. This effort aims to promote health, safety, love, courage, and education in our communities. So far, they've helped over 1400 youth in Atlanta, Baltimore, Chicago, Miami, New Orleans, New York City, Oakland, and even Amsterdam. #ThankYou Colin! Thank you Ben and Jerry's for all the delicious flavors since 1978. More specifically, for this delicious flavor with the double bonus of supporting communities where you stand in solidarity. God bless!

Marshmallow Sky
Michael L.

I don't know who needs to see a review about the phenomenal ice cream and waffle cones you'll get at Ben & Jerry's... But here it is, it's freaking amazing! Do you like ice cream? Do you need dairy free? Then say yes to all the flavors at Ben & Jerry's! Enjoy!!

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Shaji K.

The main B&J store in the middle of town in Burlington. Very similar to all their other locations aside from the mock van inside (which can be used as seating inside). No crowd on a Thursday night, giving us plenty of time to look over the selection. Surprisingly no special flavor for this branch (maybe only for the factory). Settled on a scoop of "Dirt Cake" on a waffle cone ($6ish) - always good flavor and the cone held the ice cream well. They do have treats for dogs as well and merchandise for the Vermont location. Service here is accommodating and friendly, while the location itself is central to all the shops in the area. Worth it just because the ice cream is great.

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2 months ago

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24 days ago

I just got a cone of vanilla ice cream from Ben & Jerry's flagship store. It was delicious.

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2 months ago

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3 years ago

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1 year ago

Fun vibe, lots of variety, and really quality ingredients. I love their Phish Food ice cream too!

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9 months ago

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4 years ago

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2 years ago

The original. Always good. So many amazing flavors. Fast friendly service. Fun location.

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1 year ago

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Philip S.

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4 years ago

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2 years ago

Delicious ice cream obviously! The workers are nice and when it's busy they can move that line! Super cute and touristy on the inside.

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Review Highlights - Ben & Jerry’s

“(Chocolate much??) the storefront is ideally located on the corner of Church Street and Cherry Street.”

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Ben & Jerry’s - icecream - Updated October 2026

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