Wonderful service. My Dad purchased hearing aids here 4 years ago and the staff is terrific about…read morefollowing up in a regular basis to see how things are. I take his hearing aids in several times a year for cleaning and tine ups, which is done at mo cost. I am very happy with the service they have provided.

I have been going to George Iwanow Hearing Aid Center on Hall Road in Macomb for 5 years now. I…read morekeep going there because the staff is very professional and personable. They provide comprehensive hearing evaluations and help in selecting the hearing aids that will help me best. And I cannot say enough about Karin Duchon at the front desk! She makes sure that everything flows smoothly and promptly. I HIGHLY recommend them for anyone with hearing issues.

This is a great place to get a hearing test/aid…read more Tested and type of aid is recommended. They don't push you to buy the most expensive. I shopped around a bit so can attest to that. Plus you get your aid checked every six months and get free batteries at that time. A real benefit there.

The hearing aid Hear Michigan Center was fantastic! They were extremely helpful with Great product…read moreknowledge & outstanding customer service. The staff deserves 5 Stars!!!

Awesome audiologist! Very professional and knowledgeable. Helped me immensely with several hearing…read moreaids. A very caring person!

I recently experienced damage to one of my hearing aids. After researching online, I found that the…read morenecessary replacement part costs only $35 brand new. My wife suggested I check whether the repair would be covered under warranty. When I called, I was told it was--but that I'd have to pay a $344 deductible, and they would send the device out for repair. This is a clear example of a company prioritizing profit over the customer. Unfortunately, many people would never think to research whether such a repair could be done themselves. From the very beginning of my experience with this location, I've never felt valued as a customer. I obtained my hearing aids through a program for the underprivileged in Michigan, yet I was consistently treated as though I should be "grateful" for their help. At one point, a doctor even accused me of lying when I described the poor treatment I received. My hearing aids cost over $3,500, and regardless of who pays the bill, every patient deserves to be treated with respect. Do your research--there are better providers out there than this one.

They were so patient with my mom. Went over the test results in detail to ensure she understoodread more

The person that answered the phone at this company was very rude. she asked me my date of birth at…read morethe beginning of the call and when she could not find my name she had an attitude. She did not ask if I was a new patient at beginning of the call so she approached me as if I was supposed to say I am a new patient. The time of her voice was very sharp and put off. Terrible feeling on my end if this call.

I've been taking my mom to this location for a couple of years. She's been very happy with her…read morehearing aids, the doctors and the reception staff. They're always very friendly and make her feel comfortable and welcome whether it's a visit for a checkup, adjustment or a simple phone call to make an appointment or to ask a question. Located in the Ascension St. John Health Center, it's a convenient location if you're searching for a hearing aid center to assist you with your needs.

I had been struggling with double vision for about 4 month. I was shuffled from an Optometrist to…read morean Ophthalmologist that order at CT. I was advised to see an eye surgeon or a neurologist. My primary care Physician was at a loss to help me and guide me to figure out who to see and what to do. So for about 3 of the 4 month I was put on steroid and left to "see what happened". I had never felt so disappointment and hopeless in my care from all of these doctors. Then I got Dr. Emmert-Bucks name and number. I called her up half-expecting to get the same run around and appointment set for 3-4 weeks out. I was pleasantly surprised that she was able to get me in the same day and evaluate me very thoroughly. She did what no one else had done. She explained what was going on. She was able to get me the correct test that I needed and then was able to get me into the Beaumont eye institute. In 24 hours she was able to get done what others either couldn't or didn't care enough to do. I have hope again and am very confident that I am on the right path to recovery.

Dr. Emmert-Buck is the best. She did my laser eye surgery last year and I insisted that my husband…read moreget his here too before we move. I previously tried LASIK in a different state and had a flap complication which induced an astigmatism. She was able to correct it with PRK and I am so happy I got it done! 1 year later, my vision is really, really good. She's very knowledgeable, thorough, and stays up to date with the literature and cutting-edge procedures. She's also super nice, made me feel comfortable after my first unfortunate experience, and was very available during recovery to answer any questions. I highly recommend her, she's the best hands you can be in.

1st, let me say I have been a patient here for about 15 years. Dr. Vanderhoof is excellent and…read morecompassionate. My cataract surgery is the reason for the 2 stars. On April 1, 2025, I was told my cataracts were "ripe" enough to do surgery. I was put on the waiting list. 3 months later, I had my first surgery. Before that I met with the surgeon and the "insurance expert", Fran. During a one-on-one meeting with this so-called expert, I made it quite clear I did not want my eye drops prescription called in to Walgreens. She assured me she would call it in to Henry Ford Pharmacy, my preferred pharmacy. She called it in to Walgreens! After 4 phone calls, I straightened that mess out. After the above, I spoke to the office manager, Kathy, about Fran's actions. She assured me that Fran would be "written up". While on the phone with Kathy, I inquired why I had to pay the $35 refraction fee before they would do my surgery. Her response, "that's our procedure". BTW, that refraction didn't occur until August 21, 7 weeks later. But, of course they processed my payment immediately. After the 2nd eye operation, I did a follow-up appointment to see how the procedure went. I had some swelling, so Dr. Vanderhoff suggested I return in 2 weeks for another evaluation. When I got to the front desk, I was told there was nothing in 2 weeks, so they set it at 3 weeks. A week later, they called me and said they had to push my appointment out another week, or a month after my surgery. I ordered my glasses through Costco and finally picked the up today. My entire summer was blind-sighted (forgive the pun). Why can't a cataract patient be given a schedule of appointments so that the final outcome can happen in a reasonable timeline? There seems to be a disconnect between the professional staff and the people at the front desk. Why does a patient who knowingly has numerous appointments have to use the card reader to check-in every time. "The system" has all your insurance information and your driver's license stored. I will be seeking additional vision care at a different facility.

I recently went to Fraser Eye Care in Warren, MI for a LASIK surgery evaluation. I was thoroughly…read moreimpressed with the entire experience. The office itself is stunning--modern and aesthetically pleasing, providing a welcoming and comfortable atmosphere from the moment you step in. While the wait time was slightly longer it was well worth it because I saw 2 doctors that day. The thoroughness of the staff is evident in their detailed explanations of all available options and alternatives for LASIK surgery. Each step was clearly outlined. What truly stood out was the meeting with the counselor. They went above and beyond to explain the cost aspects of the procedure with complete transparency. just one straightforward price. This level of honesty and clarity was refreshing and greatly appreciated especially in medicine.