Been going to Kimberly Kitain since I was 6 years old. Excellent care and understanding as she…read morewears hearing aids herself. Office staff is lovely, too.

1/18/2025 we had a follow up with Dr Zeer for another hearing test. Dr Z is thorough,…read moreknowledgeable, friendly and takes the time to explain things and believe me I ask a lot of questions. The front desk staff are friendly and will engage in conversations while waiting, nothing like waiting in silence, uhhh. The facility is very clean with drinks, snacks and a tv for your waiting pleasure. Give them a call or ask your ENT for a referral for your hearing health.

A very nice office, in an ideal location. Dr Zeer was very professional. The Doctor was able to…read morefield all of my questions concerning my hearing issues. He had all of the necessary equipment and devices to give me a proper evaluation - with needed recommendations. I would definitely visit Dr. Zeer's office again.

I took my father there and Tiffany is just wonderful.. She's very patient that's for sure???read more

I wasn't looking to do a review for the Michigan Ear Institute, but was looking up the number for…read moremy wife and saw it was only receiving 4/5 stars? I read one review about Dr. Laroue (now retired from the MEI) and felt like I needed to set some things straight. I have been a patient of the Michigan Ear Institute for over 20 years. As a competitive high school and college swimmer, I suffered from multiple ear infections. My family doctor couldn't solve most of them and as a swimmer I didn't like to stay out of the water for many of them to fully heal. In my late 20's I started to experience significant earring loss. After being referred to the MEI, I was told the three bones holding up my ear drum had fused together and were eroding from the chronic ear infections. I had about a 45% loss in my right ear, as a high school teacher I couldn't hear my students and surgery was my best chance of getting my hearing back. Doctor Laroue was my surgeon and was fantastic throughout the entire process. He explained the process beforehand, answered hard questions and performed the complicated surgery to remove the failing bones and replace them with prosthetic bones. The recovery was hard, but I healed well. The incision was made behind the ear in the fold, it is hardly noticeable today. After bandages and packing was removed, I had my hearing tested again. I got back about 25-30% of my hearing. I was able to resume teaching and coaching without hearing problems. I was still able to swim and scuba dive. When I started to have problems again with my ear, about 15 years later, I reconnected with Doctor Laroue at the MEI. He was able to perform a second surgery on my ear to remove material that was growing behind the ear drum. I wasn't thrilled to have another surgery on my right ear, but Doctor Laroue did an excellent job removing the skin cells from the area and getting the ear back to normal. The recovery wasn't as bad as before, but my days of swimming without ear plugs are now over. I am currently seeing Dr. Zappia at the MEI for ongoing check ups and routine ear cleaning. He has been very patient with me and has also done an excellent job helping me to manage my ears/hearing. I would highly recommend the Michigan Ear Institute to anyone who needs an expert to help them solve a hearing or ear problem. Sincerely, Jeremy

Dr. Tim Needham and his staff were awesome in helping me with my hearing loss issues. I can now…read morehear all the thing I was missing in life and I cannot thank them enough for the professional and down to earth care that I was given.

From the owner: Help U Hear Center provides hearing healthcare services including testing and hearing aid fittings…read more We only work with the most reputable hearing aid manufacturers, and offer a wide variety of hearing instruments. We also offer home visits for patients with mobility concerns, and evening/weekend appointments.

Office refuses to give me my yearly free Medicare wellness visit. They billed me for it. I had to…read morefile a complaint with Medicare to get the charge reversed. Doctor prescribed me medicine that does absolutely nothing for my condition. They won't give me a specialist referral without seeing the doctor, even though I don't have an HMO. This is a bad office. In addition their corporate office keeps calling and sending emails trying to sell me Medicare insurance. Time for a new doctor.

They billed me for two office visits in the same day. And then would not refund one because they…read moresaid basically I asked the doctor too many questions. They charged me $593 for one office visit. I could probably come here without insurance and not pay that much.