Arrogant and disrespectful and dismissive I would not…read morerecommend Gaslighting and rushed. Pretty much waste of my time.

Arrogant and dismissive. In and out in less than 3 mints with a wrong diagnosis. Would NOT…read morerecommend for Ears as he doesn't know what he's doing.

if you value your hearing stay clear of MEI. Dr. Bojrab should probably be sued for malpractice. he…read morehas ruined my right ear. before seeing him I had considerable hearing loss in my right ear. he told me he could get most of my hearing back after 3 surgeries I'm now almost deaf. this man is horrible. I have fired him as my ent now searching for a new one.

Dr. Hong gets a good review from me, and he completed a Tympanoplasty for me which saved some…read morehearing - It's not 100%, but better than it was. However, there is discomfort and tinnitus which I wanted to see if could be addressed. This is where the institute lost my confidence and recommendation. Their follow-up process is horrible. I was called a number of times by a automated message system to schedule, but it won't put you through to anyone - you have to login to their portal and schedule. Once I was able to hack through the scheduling nonsense, I was planned to see Dr. Hong in a specific location, and when I arrive the location was dark, and no one home. I'm 100% positive I planned the visit at this location, as it was a 10-minute drive for me vs 1-2 hours. I was specific about it. I was told this was not the case. Again - after dealing with their automated nonsense to talk to a human, many of their staff were rude, and un-empathetic. I was understandably irritated, and the staff doubled down. I just received a letter of refusal to treat, which is fine - as I wouldn't get paid to go back there but shows their real colors to just cut you off, and leave you deaf if you get irritated, they made you arrange time off work, have a terrible teleprompt system to contact, and told you the wrong location for your appointment.

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

Well, after a couple months of me seeking a new Dr due to complete negligence, I had an appointment…read moreand within the first visit, bloodwork was ran and a serious imbalance was found that required medication. Crazy what happens when a Dr actually listens to what the patient says the first time. The only follow up I have received from the office was a long letter from Dr Bornstein, condescedingly defending himself on all accounts, and once again gaslighting me to think I'm wrong. He ended the letter asking me to "take down my review". Then today, I got a giant bill, for charges dating back to January of 2025. Claiming my insurance didn't pay for me to have a covid or influenza swab. Charging me $75 DOLLARS just to "handle a covid specimen". I'll take it up with Cigna, since I'm certain these charges are incorrectly billed. But I will say, a billing person from the Be Well office called me a while back claiming they "didn't have record of my insurance at that time" and they only had my new one on file, wondering if I could send them the info. Even though they've billed the one they claim to not have, for other various visits. This is the first bill I've gotten from them in I can't even tell you how long. So clearly, this was dug out of their backlogged archives and compiled because they don't like my review. Bottom line, this place is an absolute mess. Spare yourself and find a doctor's office that you can trust to pay attention to your symptoms, not lose your information, and own it when they do something wrong and someone calls them out on it.