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Belper Library

4.0 (1 review)

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Manchester Central Library - New ground floor.

Manchester Central Library

(45 reviews)

I've genuinely never left a bad review in my life, but the experience I had at Manchester Central…read morewas beyond disappointing. I came in to print a few pages and was incredibly polite the entire time--even when things kept going wrong. The papers kept coming out incorrectly, but I stayed calm and asked nicely if they could be reprinted. At no point was I rude or demanding. Eventually, the price on the screen didn't match what it should've been, but I even said I'd just pay the higher price to avoid causing trouble. After paying, one of my documents printed completely wrong--an A3 image came out as A2 on an A3 paper, with no visible writing. I pointed it out and explained that I wouldn't pay again for a print that was clearly incorrect. This clearly upset the ginger receptionist at the bottom front desk, who suddenly told me (in a very rude and dismissive tone) to not come to her anymore and that I should take out cash and print everything myself. Even then, I told her it was fine--I actually felt bad for making her print something I didn't pay for, even though it was their machine's error. But on my way back to my seat, I overheard her talking about me to another receptionist, and when I showed the incorrect printout again, another staff member (with shorter hair) said it was my fault. I've never been treated with such disrespect by people in a public service role. You'd expect librarians to be kind, helpful, and professional--but what I experienced was the opposite. I walked out feeling embarrassed and uncomfortable, despite being nothing but polite and patient throughout. Absolutely shameful service.

If you're a Manchester resident, whether that be from one of the boroughs of the city, like me who…read moremight have their own unaffiliated library chain, the Manchester Central Library certainly makes it worthwhile to be apart of Manchester City Council's Library programme, which is by far the best library service overall in the Greater Manchester region by availability of the newest books and even individual library locations, like this one. Manchester Central Library is a huge, stunning old building which was recently renovated in 2014 in Manchester city centre, it is just off Deansgate via Peter Street in St Peter's Square meaning it is also close to John Ryland's Library (which has actually been reviewed more on Yelp!) The location basically opposite a branch of Starbucks as well as The Midland Hotel and the Radisson Blu Edwardian, the latter is part of the exclusive few places to actually have warranted a perfect five-star rating from me (and the only accredited 5* hotel in the city centre) The City Library is on the lower floor, but that doesn't mean the rest of the building is left empty - the ground floor features a Cafe which is reasonably priced as well as a cool archive space, which although to the back of the library could be laid out better, it still is a rather nice exhibit. There are some tables and computers making it a decent place to work, obviously with the benefit, you don't have to buy a drink with it being a library building. It was actually built in 1930 here, taking four years to complete and that same length of time was spent on the renovations between 2010 and 2014 and part of the design is based from the Pantheon, Rome, meaning walking into it, it feels like a fancy old building, it reminds me of a typical Apple Store which in large cities are often located in these big, impressive, historic buildings - think of London, Berlin etc. A pretty cool place to spend time without looking to spend too much in the city - although there are some areas of improvement such as the layout and how welcoming certain parts are (certain parts appear derelict), more charging points and helpful staff is always a bonus! 4*

Belper Library - libraries - Updated May 2026

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