this place is trash! the nurses have poor attitudes and the doctor told me they don't try and…read morefigure out the issue they just get people better so they can be discharged. I said this is a hospital not the emergency room and we need to figure out why these issues are happening with the patient. why should I have to ask a doctor to find out what's wrong with my loved one? the E. R has amazing CNAs but the RNs are rude and less than helpful. the ER docs are not through and they disregard hospital transfer requests im guessing so they can generate revenue while they pretend to be treating people. the social workers are curt and always in a rush so no time to answer questions and no time to add the documents you provide to patient accounts. if you care about your family members do not take the to this hospital!!!

My daughter was in a car accident on 12-21-25. Im from LA Crosse Wisconsin. It took me…read moreapproximately 2 1/2 hours to get to her. When I got there my first impression was not good. A nurse came in her room looked at her wound, poked at it and rolled her eyes when my daughter said it hurt. Then about 2 hr hours later a different nurse came in and said they will be getting her discharge papers. Lol my daughter asked about the stitches the doctor said she needed, all the nurse said was that has not been done yet then left. Then another 1 1/2 hours passed and the doctor came in with another doctor witch she has a very bad attitude with my daughter. They both left Then the younger doctor came back in to do the stitches and said she wanted her to get some pain meds before we could leave. Within a 15 min time period a nurse came back in the could not even read the discharge notes without making mistakes and had to reread them, while that one was reading another nurse was VERY aggressive with helping my daughter get dressed. Then we were told we could not be in that room anymore and we needed to go to the waiting room and wait there. I asked about pain meds and she snapped at me and said she dont need any then left. She came back about 10 min later with pain meds. I will be looking into the bigger hospital that this high price bandage factory works under and complain. My personal opinion everyone there needs to be replaced they dont care about people only a pay check. There was more that happened before I got there and some small things when I was there that I can't remember except I no this place is worthless By the way we called and talked to patient advocate and they dont care about the patient either. This is just a worthless place. So sad that the people in that town have to go to this place.

Staff are not super friendly but they are helpful and it was not busy when I came so I didn't feel…read morecrowded. Not too much of a wait time, although it was super early in the morning. The interior design of the place as a whole is simple but nice. I met with Nancy Johnson who I went to because she was in network with my insurance. She seemed very nice and friendly, but unfortunately couldn't help me more than scheduling another procedure that would have been over $1000. I declined that procedure and never went back. I finally got the bill 6 months later. I had completely forgotten about it at that point and for my first and only appointment where literally nothing happened, it was $400 (and that was after my insurance discount kicked in). I called to dispute the charge being so high for just talking a few minutes with a doctor, but had no luck. They were unwilling to lower the cost and said it was justified. I was forced to pay it and now I just want others to be aware that even if this clinic is in network with your insurance, your bill might be on the higher side. I'd suggest looking elsewhere.

They were essential in helping my daughter and granddaughter in a very difficult time. If it wasn't…read morefor them the out come would have been worse.

I've been to rheumatology 2x. I am a multiple diagnosis patient. Dr. F…read more 1st appointment: me asking for pain management, a patient right in there own pamphlet. Nothing but did refer me to North Point in Rosco for pain management specialist (same health system); the specialist, Dr. G said that due to my multiple diagnosis she was unable to provide pain management...but referred me to university of Wisconsin, Madison; they called to inform me, the do not take my insurance, BCBSIL but would send a request for coverage. I've not heard back it's been 2 months. Next appointment: Dr. F comes in, looks over paper record, looks over computer record, NO PHYSICAL EXAM preformed. Upon me again asking for pain management, Dr. F told me I could get injections, which states in my file are ineffective and I state as much. Dr. F then suggests again weight loss, better sleep, lessen stress. My reply was that I'm in a bariatric program, I see a therapist regularly and I can't sleep because I'm in pain. Dr. F confidently asserts it's only my fibromyalgia in a flare and prescribed Water physical therapy at North Point in Rosco. And again asking about Pain management bc of muscle spasms and tightness said he would call in a muscle relaxer to my pharmacy. When I picked up my Rx...what Dr. F prescribed THE SAME RX AS I WAS ALREADY PRESCRIBED! What the pharmacy gave me was an early partial fill of Cyclobenzaprine. Pain management is a patient right as well as a human right according to The World Health Organization. Injections are off label use and ineffective. Prescribed physical therapy. The blanket use of Gabapentin, Lyrica, NSAIDS, Antiinflammatories, acetaminophen do not, and are not intended for muscle, tissue, bone & tendon pain; nor after surgery pain. This is not a good place. If you're a woman, overweight, diagnosed w depression or mental illness. They Will Medically Gaslight you and treat you like your care is from an assembly line; you're just a number...a dollar amount...an insurance pay out. They play "Pass the patient" to avoid treatment. PAIN MANAGEMENT IS A HUMAN RIGHT + PATIENT RIGHT. Offering ineffective, experimental, treatment- injections, implants & physical therapy is not quality patient care, it's research so you can become data for pharmaceutical companies. Just another number.

I have never felt more seen, heard and cared for than when I am in an appointment with Dr. Bouc…read more HIGHLY recommend!!!

Totally thorough in their approach to total health. They found a problem that I have had for over a…read moreyear and now I have been completely cured. Thank you Dr Bouc!!!