You can improve on making them feel like they're welcome. Instead of talking behind the patients…read moreback and laughing when they come in coughing. Obviously they're uncomfortable and need to feel taken care of... it's why they came. No need to say "oh no girl not me." Maybe you shouldn't be working in an urgent care then.

this place is trash! the nurses have poor attitudes and the doctor told me they don't try and…read morefigure out the issue they just get people better so they can be discharged. I said this is a hospital not the emergency room and we need to figure out why these issues are happening with the patient. why should I have to ask a doctor to find out what's wrong with my loved one? the E. R has amazing CNAs but the RNs are rude and less than helpful. the ER docs are not through and they disregard hospital transfer requests im guessing so they can generate revenue while they pretend to be treating people. the social workers are curt and always in a rush so no time to answer questions and no time to add the documents you provide to patient accounts. if you care about your family members do not take the to this hospital!!!

My daughter was in a car accident on 12-21-25. Im from LA Crosse Wisconsin. It took me…read moreapproximately 2 1/2 hours to get to her. When I got there my first impression was not good. A nurse came in her room looked at her wound, poked at it and rolled her eyes when my daughter said it hurt. Then about 2 hr hours later a different nurse came in and said they will be getting her discharge papers. Lol my daughter asked about the stitches the doctor said she needed, all the nurse said was that has not been done yet then left. Then another 1 1/2 hours passed and the doctor came in with another doctor witch she has a very bad attitude with my daughter. They both left Then the younger doctor came back in to do the stitches and said she wanted her to get some pain meds before we could leave. Within a 15 min time period a nurse came back in the could not even read the discharge notes without making mistakes and had to reread them, while that one was reading another nurse was VERY aggressive with helping my daughter get dressed. Then we were told we could not be in that room anymore and we needed to go to the waiting room and wait there. I asked about pain meds and she snapped at me and said she dont need any then left. She came back about 10 min later with pain meds. I will be looking into the bigger hospital that this high price bandage factory works under and complain. My personal opinion everyone there needs to be replaced they dont care about people only a pay check. There was more that happened before I got there and some small things when I was there that I can't remember except I no this place is worthless By the way we called and talked to patient advocate and they dont care about the patient either. This is just a worthless place. So sad that the people in that town have to go to this place.

This is the LITERAL worst medical facility I have ever had the displeasure of stepping foot in…read more The staff is condescending and rude as all hell. They also don't like to show up for work. i have been trying to be seen for a dental infection for multiple days now and they have cancelled all my appointments at the last minute! This has happened 4 times in a row now. And their reasoning is because "the dentist isint in the office" or "he's leaving early" so you get to choose to neglect your patients because you want to leave work early? It's ridiculous and utterly unprofessional a hospitals job is to help the public but they care more about money than anything else I would advise you if you care for your health not to come here ever. Do yourself a favor.

From the owner: Treatment for Chronic Illness Well Child Exams…read moreSchool and Sports physicals Immunizations 340B Discounted pharmacy program Pregnancy Testing STD/HIV Testing Diabetic education Dental Care Children/Toddler cleanings Adult Cleanings Periodontal Maintenance Fillings, crowns, extractions Partials and Dentures Root canals Other Services provided include: Social Services include housing assistance, social security applications, and disability hearings. Enrollment assistance in applying for Badger Care, Medicaid, and Family Planning Waivers Enrollment assistance in the Prescription Drug Program for qualified applicants HIV/AIDS counseling and case management.