I have always taken my car to Subaru dealership for service and this time decided to go outside the…read moredealership to have my front end assessed. Bruce Cox had good reviews so I brought my car in. I was told I had to replace my front passenger side axel, tie rods and front and rear differentials, transmission fluid service and a little more. I was called and notified of what was to be done, provided an estimate for the work and told my car was already on the lift and they could start now. Since bad weather was forecasted and I basically work out of my car I needed my car back asap and was worried about not fixing it and having to deal with driving in ice and snow. I approved them to do the work. I got my car back in two days and paid a fortune. my first concern was that the "diagnostic fee" wasnt applied to the overall work costs, It was in addition to. Not my normal experience but what could I do? they refused to discount the Dx fee. I paid and drove home. The following day of driving my car, the front end was vibrating so much and I had evidence of an oil leak on my driveway. So I took it back in. They told me nothing was wrong, showed me a video of the underside of my car and said there was no evidence of an oil leak. So I picked my car back up and within a few days the noise that brought me in the first place was back. In the meantime I contacted Subaru dealer had them assess what was going on and they reported the driver side axel was bad and needed replaced highlighting that the rear differentials were over filled and leaking, my transmission fluid still looked dirty despite the service I had done at Bruce Cox and the cost for fixing the driver side axel and tie rods at Subaru was 1/2 the cost!!!!! and the Dx fee was applied to the overall cost of the work done. I feel that I was financially taken advantage by Bruce Cox and despite the work they did having a "warranty" I don't trust taking back. Super unfortunate for my wallet and lost faith in them. Hard lesson learned.

Their "Subaru Head Gasket Special" sounded reasonable starting cost at about 1500$ for a '13…read moreOutback with oil in the radiator. When it came down to it though, they really did not want to do the work. The two options then became either a 7000$ rebuilt engine or a 12000$ new one. What's special about that? Paid the diagnostic charge which was perfectly fair and went elsewhere. Nice people, just that the special really does not exist.

Outstanding, First-Class Service at Toyota of Bellingham! I…read morewas initially skeptical about bringing my Lexus to a Toyota dealership for service, but Toyota of Bellingham completely blew me away. From start to finish, the entire experience was impeccable. They earn the absolute highest marks for efficiency and punctuality. Drop-off took barely five minutes before I was on my way. My service representative was exceptionally courteous and professional, setting a gold standard by sending a video walkthrough detailing the inspection and service recommendations. Every dealership service department should offer this level of transparency! A special shout-out to Caden, who kept me updated throughout the visit and reached out the moment my car was ready--significantly ahead of the estimated completion time. The pricing was very fair, and being able to pay directly with the service rep made the checkout a seamless, one-stop process. To top it all off, I returned to find my Lexus spotless, freshly washed, and thoroughly vacuumed. Outstanding service, great value, and total peace of mind. Toyota of Bellingham has earned a loyal customer!

My sale person was Jackson we have a appt with him at 11:00. Got there 5 mins early he got the car…read moreready in the parking lot before we got there. He is acknowledgeable with the questions we asked him.

Thank you, Jimmy and Chris!…read more A couple of weeks ago, my daughter's engine blew as she was driving. We had her car towed to the dealership and worked with Jimmy. Jimmy was professional, communicative, patient with my many questions and made sure the car was repaired within the timeframe he quoted us. I also worked with Chris on the parts department. He was professional and went above and beyond to order our part. Thank you both!

Drove 45 minutes to get offered $200 instead of the $3500 Kelly blue book had quoted us for its…read morevalue. Pretty sweet waste of time.

Let me start by saying - finding a good mechanic is hard to find especially for a BMW ... moving to…read morea new town after living in Seattle- I was always being over charged and taken advantage of.... This is like a unicorn here!! Keith the owner answers the phone on occasion and clearly cares about the service he provides and it shows. When I arrived at my appointment the guy at the counter held out his hand and said Welcome I'm Tyler! He gave me a run down of what they do and also offered a loaner car?? Huge bonus - When I came to pick it up - it was closing time and Keith was such a sweetheart and said - I'll have someone Monday call you and total you up - what you are letting me leave without paying yet??!!! Maybe I've been jaded from city life but that never happens - the mechanic came out (Austin) and was super informative and told me all he did. Super awesome experience and you can count on me to return for all my service for my BMW. Last unexpected bonus - they washed and vacuumed my car!! Thank you guys for being awesome!!

Keith Cox was very happy to work with me back on Thanksgiving Day last year in 2022 . My 2001…read moreDaewoo Station wagon was sold without my permission to Johnson Towing Company and the YWCA evicted me from their ballroom which I was hoping to stay in until I could get on my own 2 feet but Stacey George was admitted that she didn't want me in her shelter YWCA and she sold my car when I was sleeping in it on Thanksgiving Day and I drove out of the Johnson Towing Company in my 2001 Daewoo Station wagon and Keith Cox Autobahn put my car and I in a nice 10x10 storage unit and he only charged me $200 for a month. I miss my car so very much and I'm glad to know Keith Cox and his business is 5 Stars and I love you all so much I am glad to have met all the employees at Keith Cox Autobahn Storage units located on 1814 Ellis Street Bellingham WA USA 98226

This is for service, and we are happy we came here. The staff was extremely professional, quick…read more(while we were waiting) with diagnosis and a repair that we didn't even think they would be able to do in the same appointment! Our VW Golf had a repeat problem and they took care of it and opened a report with VW due to the repeat issue (didn't even ask for this and no other dealer seemed to care). The showroom is revamped, the dealership looks great, and the service experience is the way it should be for any caliber VAG vehicle (including the lowly Golf LOL)! Thanks! Joshua

I rarely write reviews, but my experience with Audi Bellingham was so disappointing that I feel…read moreother customers should be warned. My experience with Audi Bellingham was one of the most frustrating and disappointing experiences I have ever had with a dealership. I reported serious concerns about my vehicle and instead of receiving professional help, I was sent back and forth and asked to repeatedly document issues myself. The process felt like a constant runaround rather than a genuine effort to resolve the problem. I interacted with Brittney, Travis, and Jack, and unfortunately the level of customer care was far below what anyone should expect from a brand that presents itself as "luxury." Communication was dismissive and unhelpful, and at no point did I feel that the dealership truly wanted to solve the issue. What was most disappointing was the lack of accountability. Instead of taking responsibility and working toward a solution, the situation was repeatedly delayed and pushed aside. After this experience I completely lost confidence in Audi and decided to move on. I ultimately purchased a brand-new Mercedes GLE, where the buying experience and customer treatment were professional and respectful -- exactly what I expected from a premium brand. Audi promotes itself as a luxury manufacturer, but my experience with Audi Bellingham's service and customer support was anything but luxury. I hope Audi of America takes customer feedback like this seriously and works to improve how loyal customers are treated when they need help.

My husband and I were looking for a very specific car - an Infiniti G37x from 2011 to 2013 - and we…read morewent from one dealership to the next looking at everything that was available in the Seattle area. Pretty much every car had serious flaws, from Carfax reports of previous accidents, to rust bubbling through the paint, to trashed interiors, even audible muffler leaks. And just to take a test drive meant we had to fill out forms and have the dealer sit in the back seat. Then we spotted an ad for a 2011 G37x from State Street Motors in Bellingham, and we made the (long but scenic) drive, where we met with Eli. His attitude immediately conveyed trust in us - "Here are the keys, and make sure you take it on the freeway so you can get it going fast. Take your time." And no, he didn't sit in the back seat. To make a long story short, we loved the car but were concerned by a warning light that would not shut off. I called my mechanic in Seattle who said that the fix is often a fairly difficult one, so it would be best if we could get it fixed before taking possession of the car. We reported that to Eli, who agreed that no matter what it took, State Street Motors would fix the condition at no charge. And they did. We are delighted with our "new" car, and our memories of Eli and Dory at State Street Motors.

No pressure sales and friendly staff. Best car sales experience I have had. Highly recommended for…read morea no stress car purchase.

MW assisted me in buying a Subaru. My car was destroyed and I needed transportation quickly. MW was…read morevery thorough, explaining many of the cars features. He was kind and respectful as well as knowledgeable about the car. I never felt pressured. I really appreciated his help and expertise.

Best car buying experience I've ever had. Would definitely recommend. The process was transparent,…read moreeasy, and fast.

As I look through the reviews, I see a mixed bag, and many dealing with oil change / maintenance of…read morevehicles. This review is for the great and informative staff on the SALES side. When you drive there to look at a Range Rover, and are shown, and leave with the jaguar of your dreams, it' says something. Good selection, and honest staff.

I recently purchased a BMW X 5 great salesman Gator no pressure just handed us the keys and said…read moretake it for a drive. Ended up buying it that night, super quick in and out of the dealership in less than 2 hours. I very highly recommend this place for a quality used car.

Asked around at several dealerships while shopping for a used Honda Pilot. Honda of Bellingham…read morereally impressed me with their transparent pricing and friendly service. With lots of used cars, dealers add mandatory fees like Lojack or paint finishes or whatever to get you to pay more. The advertised price is just a lure to get you in the door. My experience with Honda of Bellingham is that what you see is what you get, there were no random extra charges, no sneaky fees, no unnecessary hidden options. It was so refreshing and easy... Matt who helped me was polite and responsive. 5 Stars.

I went to buy some parts. They did not have them in stock for a 2017 CR-V 1.5 Touring. When I…read morelooked at the prices, they were 48.88 for the filter that I bought for 11.00 online, the same one. Then there were the Tran filter and gaskets for 80.22. I bought it online for 21.50. I know that the Honda needs a markup, but the prices are bad for the people who go in to buy parts. You are also paying when they work on you can and over changing you.

Love my Super Duty!! Could not be happier!! It's good…read morepeople at Bellingham Ford! Thanks Bham Ford!!

I purchased a 2020 f150 with every possible extended warranty, boy did I need it. That was…read moreliterally the biggest pile of absolute junk I've ever unfortunately owned. It was in 8 times in 2 years. Many times without a service loaner, when I did get a service loaner, it was because I raised holy hell. Many times I was without my truck that I rely on for my business for two week periods. I was told many times that excessive engine oil consumption is normal, and I should be happy the repair lasted a year. Well... I'm not. And I went old school Toyota to make sure when I turn the key, it works. I will never, NEVER buy a ford again. I can't afford to have the downtime and lack of service vehicle, I was there so often I should have had my own coffee cup and frequent flyer miles. Repairs and concerns included: -Door lock (to their credit, fixed immediately after purchase) -water pump replacement -two separate incidents of the front differential needing resealed and repaired on the same passenger side -oil consumption issues -initial transmission trouble -catastrophic transmission failure 2 weeks after "repair" that left me broken down and with permanent damage to the transmission. This vehicle was purchased with 51,000 miles, had an almost 4k canopy installed, and I took an absolute bath trading it in to get rid of the nightmare at 71,000 miles. Never, never again. I have owned 5 ford vehicles, they have always been great. No more. The planned obsolescence, and "features" are a detriment. Get back to reliability Ford, consumers want reliable vehicles.