I treated my 2 sisters for a spa day on one of their birthdays. One sister and I got a deep tissue massage and the birthday girl got a European facial. My massage was done by the owner, May. She was okay. She was professional, not overly friendly which is fine by me because I don't care for chatty massage therapists. Her techniques were pretty good on my back but when she asked me to turn around and she massaged my face, she did not wear a mask and I can feel her breathing on me which I'm sorry to say felt kind of gross. She also did this weird thing at the end when she massaged by scalp and then pulled on my hair a few strands at a time. I didn't like that at all and I actually felt annoyed. Who would enjoy their hair being pulled on? I might have given her 3 stars for the massage but my biggest complaint was that the room was super cold. They do not have heated beds and apparently only 1 space heater which was being used in sister's room. May tried to pile on a few more blankets but it wasn't doing it for me. I was simply too cold to relax. I mean, not to be rude, but the prices for this place are fair but not that cheap, you can't spring for another space heater at Costco? So overall, I would say that I had a 2 star experience. My sister who had the massage thought her experience was worth 3 stars with her primary complaint being the room temperature even with the space heater. The birthday girl, on the other hand, was quite pleased with her facial and said she'll give her lady 4 stars. So there you go, our average came out to 3 stars... read more

I was very excited to try this place out. I received a gift certificate for a hot hydration pedicure from a friend. I am a busy mom and I look forward to my gel manicures and pedicures. 1st thing that annoyed me was making an appointment. This place never answers the phone! I was thinking a good sign because they are probably busy and are appointment only. But no they don't answer because there's only one person working.. I would get a call back but the time slots were so hard to work with my schedule! I finally got an appointment. I get to the day spa and the lady seemed friendly but seemed to be annoyed with me. I sat down and she didn't try to make any kind of conversation. She told me to pick a color for my toes and I found a cute light hot pink color from Essie's new "gel" not gel collection... the lady says "THAT ONE IS $5 MORE!" Ok?? That's fine I like it and I have a gift certificate anyway right?! So ok n then I tell her I also need a gel manicure.. I look at colors n I asked about the mood polish... she replies the same way.. "$5 MORE!!" I'm thinking wow okay... whatever I need a mani that's fine! Anyway I get the pedi it was OKAY. You know usually I get the tingly "oh wow" my toes feel clean feeling.. this pedi was just okay.. n felt like a polish change. Same for the gel manicure. N they whole time I was thinking hmm they do a lot of exfoliating, hot lotion and masks... I didn't ask for this. I got up to pay... n she takes out the calculator n she goes "$60.." I'm like what????? For a gel manicure?! I could've gone to my place for both a mani n pedi so a wayyyy better job, conversation, coffee/water/tea n a bigger selection of colors! She basically didn't tell me she charged me for a hot hydration gel manicure when I told her I only wanted a gel Manicure!!!!!! I have the money to pay but she never told me that she was doing the hot hydration and all I wanted was regular gel manicure especially bc I was on a time crunch to get to my babysitter! This place sucks.. I only gave it one star bc I don't know how to post without stars.. read more

I have been here since I moved up the peninsula and learned about the business originally via groupon. They do great waxing. I go back there on a regular basis, for both full arm wax as well as brazilian. They have the variety of wax types, appropriate for the different areas and waxing. Great service ,cleanliness and scheduling. They have an easy online system that you can book your appointments with, and provide any specific requests. Their availability is good, but you know that they have many returning customers when their schedule can be full if you wait until the last minute to plan. Special thanks to May, the owner who has the great team there, while also working as part of the team for the services. read more

It was my first time at Belleza Day Spa. I went with my girlfriend and it was not what i suspected. I really enjoyed the work they did on my in-grown. They're attitude was excellent, they made no comment about my feet. I would definitely go again to fix this problem. Thank you Belleza, i will definitely come back. read more

I visited Bellezza Spa today and I enjoyed the experience tremendously! May and Anh were so very nice, they did a great job on my manicure and pedicure! Not only that, they are so great to talk to! I was even given some dried durian snack, and durian is my favorite fruit! I have a feeling I will return here a lot read more

Way over priced. You can get comparable or better service elsewhere for much less. The verbage on their advertising/brochures were probably taken from a real spa but don't let it fool you. That's all it is...advertising but with no truth. If you've ever had an aromatherapy massage, it includes oil infused with lavender or peppermint for examples because it affects your mood to relax. Not at this place. I read the ingredients of the oil used and it had perfume. I don't mind paying more as long as I get what I paid for. Not at this place. There won't be a next time. Stay away. read more

I live in San Jose, but i go to San Bruno often, i need it a facial badly, i have a mix skin it is what it's call t zone oil skin. May, is the name of the person who was able to see me in such short notice and she was so great, she explain what she had to do on my face, step by step, my skin was clean and clear and i do defenetly recomment Bellezza day spa to everyone, they know what day do... read more

I had a horrible experience at this spa. I got the skin tag removal with May. She completely butchered me and left me with life long scars and hundreds of dollars worth of doctors bills. She went sooo deep in my skin I had pain for months!!! The dermatologist I had to see stated that May went way too deep and did not use professional technique to remove my really small skin tags! And to make matters worse, when I notified her, all she cares about was me signing a form releasing legal liability for her mistake. It sounded like she had been through this before. I was educating her on what the doctor said and she knew nothing about the healing process or proper names of the layers of skin! I can't believe I was stupid enough to get anything done at this dirty place. Please go somewhere professional. I don't want this to happen to anyone else. read more

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I moved to the Bay Area a couple years ago and Bellezza has become my #1 salon. The shop is clean (unlike many salons I've seen) and relaxing, no pressure or attitude by nail techs. Mae is cordial and accommodating and don't let the "appointments only" turn you off, it's easy to get in. I'm so happy I found Bellezza Day Spa! read more

I had plenty of facials and the pureacne oxygen facial was the best ive had. May did alot if extractions and thats what ive been looking for. The results came out amazing now I have less bumps and my skin feels so refreshing. I now come once a month. read more

The staff at Bellezza are very professional and make sure your treatments are done to your satisfaction. They quickly incorporate you into a "family" status and keep you coming back for more. May, the owner, is a true gem. Prices are reasonable and competitive with the local market. Definitely recommend a visit to this day spa. read more

I was here today to get my facial and May did a great job and she advised me get a herbal peel, it was such a pamper to me. I felt so good and thank you so much for a great service. Before I came, I saw a lot of negative reviews here from other people, they were complaining about extra charge on this and that. Personally I feel it is fair, you want extra service, you pay extra amount. Like supercuts, they charge everything on top of your haircut, wash, blow dry , flat iron etc. everything add up, your bill may came up sixty something dollars, there is no free meal in this world anymore. I would suggested ask for the price first before you decided to do it or not just don't wait until the last minutes or assume everything is included. read more

Johanne gave great service. she is very caring and frequently asking if all is good. One of the best spa service ever read more

As the Yelp rating says, "Woohoo! As good as it gets!" Because it really is. May was wonderful with making me feel at home during my facial. As a guy, I get quite a bit self-conscious when I have others handle cosmetics-related troubles for me, but May did it like a pro. I scheduled for a Pure Acne Oxygen Facial and I felt like my face was completely lifted from months (or even years) of trauma afterwards. I don't feel as dry with my skin anymore and definitely more smoother with less blackheads. May was also a wonderful conversationalist. She definitely knows how to make her customers feel at ease throughout the treatment. 5/5 for sure! read more

Received a Groupon as a birthday gift and was told I could not use it for the mani pedi since I had been there once. They need to be clear on Groupon that gifts cannot be used for that service if you have been to salon before. Very disappointed by response from spa. It seems a way to get customers to pay full price instead of honoring voucher prices. read more

Love how my nail's done, very professional and friendly service. Get my facial appointment, can't wait to try!

I love my nails! This time, I walked in, May asked if I was me, then told me to go ahead pick my colors and have a seat. I was offered water or something to drink, and I refused but I appreciated the offer. (Didn't mean to eavesdrop but the room was so quiet) I heard her talking with her current client and I noticed that she has good relationships with clients, and was able to have a great conversation with her! Lori was the woman doing my nails. She was quieter but she paid attention to detail which I like because many nail places I've been to will miss the sides of my nails or it would be uneven or something, but my nails turned out and stayed perfect! I got the hydration mani pedi because I had a Groupon, but I wouldn't pay full price for it. The "3-5 minute massage" was maybe 30-40 seconds long. It was much needed after work but I was like whatever. I was also using the massage chair while she was doing my pedicure and she snapped really quick and said "Stop with the massage chair! You keep moving!" If she asked beforehand in a nicer way, I wouldn't have played with the different massages. I should've known, but the immediate tone of her voice just caught me off guard. In terms of how my nails ended up, I absolutely love it! If I do come back, it'd just be for one of the classic services since the extra massage and scrubs weren't up to par, neither was the attitude. 5 stars for the nails. Minus 1 for my first experience and minus another for the short massage/scrub/little attitude. Still would recommend this place and to just get the classic!! Ask for May in my opinion. read more

*Groupon Review* Trying not to give a scathing review since I did not have a chance to have services here but let me tell you why. Scenario: I call on Friday: "Hi, would you happened to have any appt available today (they close at 7 and I called at 5:20) Receptionist:"Oh, we can fit you in, can you be here by 5:45?" in an eager voice. Me: "Great! I can be there, thanks so much, and I have a Groupon" Receptionist: "(Pause)You know, we actually don't have any space today, can we book you for another time?" So I booked for the next day at 1:30PM, and she firmly ends the call with a comment "if you are late, your Groupon will be counted as used and invalid" I am on my way to my appt and it's a quarter to 1PM, it would take me 5 minutes to get there, my phone rang and I answered with my headset. Receptionist states that they don't have any space or time today, (very wishy washy) and perhaps I can come in at 1PM rather then 1:30, I answer: "Sure, I can be there in 5 minutes, I'm on my way so 1PM is great" Receptionist: (Pause)" oh, we don't have any space during that time, maybe 1:30" (!!!???) WTF, she was setting me up to be late, she didn't even have a time in her head to have me in, her last suggestion was at 5, I already made my day's schedule, of course I couldn't make it. She told me that she wants to accommodate everyone accordingly. According to what, treat me like a second class citizen because I have a Groupon? If your business cannot handle Groupon, then don't have it. People ACTUALLY pay for these so do not treat them any different. I requested a refund and I will tell all my friends and colleagues not to go here. What a bad way to treat potential customers. read more

I am not the super girly girl type who gets facials on a biweekly or monthly basis. I only go when my skin starts to act up. And acting up it has. My face has been breaking out with these annoying under-the-skin bumps here and there, especially on the forehead and chin. After many attempts to get me to come to Bellezza, Anabelle B. finally piqued by interest by informing me about their grand opening special of 50% (FIFTY, HALF, 1/2) off all facials for first-timers. 30% off mani's, pedi's, and all waxes too. How can you not resist a deal like that?! I made my appointment with May, the owner and main aesthetician at Bellezza, and she is seriously as cool and friendly as everyone describes her. She was so easy to talk to -- we were discussing everything from our childhood to the men in our lives. But more importantly, she's very professional and an expert at what she does. She told me what she was doing during each step of the facial. As a facial n00b, this really helped me calm the nerves. The spa is very tidy and the decor is simple. The treatment rooms are clean and inviting. Relaxing music is played while you're receiving your facial. It's so relaxing that it'd be no surprise if you fell asleep to the Anya-like music and the gentle hands of May. For a facial that lasted over an hour, my treatment set me back less than $40! I gave May a generous tip as a token of appreciation for her lovely services and as a sure sign that I'll definitely be back again. The grand opening specials last until January 15, 2009. You won't want to miss them! Note: Bellezza Day Spa is located inside Park Plaza on El Camino Real. read more

With all the rain not letting up and work, work, work, I wanted to get a little pampered with a mani/pedi. Being a Sunday, I was hoping to find something that wasn't located in a crowded shopping mall. Thankfully, I found this place. Bellazza is located in a small quiet strip mall with ample parking spaces. I was pleasantly surprised to find such a gem nearby. It is super clean with beautiful decor, and it provided a very relaxing environment. The staff was very friendly. I gave up on putting nail polish on my hands because they begin to chip within hours. However, the staff explained how Gellac works and so I tried it. It's been 2 weeks and my nails still look fresh and glossy! Even after a week of literally moving furniture, filing, washing dishes, etc., etc.! They also accommodated my last minute request for waxing. I give Bellazza 5-stars for their value, prices & service. read more

Most likely the absolute worst shellac mani and pedi I've ever had. I appreciate them taking me as a walk in and their customer service, however the quality of what I received was awful. In addition to the poor quality of my manicure, it was a lot more expensive than what I'm used to paying. I get my nails done every two weeks at various salons. I pay at most $45... At this salon, I paid $55 not including tip and they have a $50 for $30 special they didn't tell me about. I won't come here again and so sad about my nails. :( read more

Got here early (like 45 minutes cause I work in the area and didn't want to wait in my car). The ladies greeted me and told me to have a sear. Comfy sofa area, nice. I have no problem waiting for my appt. What I do have a problem with is them badmouthing me in Chinese for arriving early. They think they can get away with it because I spoke to them in English. So unbelievably rude! I've never been to a place where service providers complain about you being early! I came for a pampering experience and they've already put me in a bad mood right in the beginning. Unprofessional. read more

I was browsing through Yelp to find a good nail salon near my house and came across this 4.5-star place Bellezza in San Bruno. I'm very glad I found them, they have very friendly staff and the setting is comfortable and relaxing. I would totally come here again. read more

Got there because of the deal from Groupon for 1 hr body massage. The place is a little hidden, but it was very satisfying Massage.. the actually have nails spa place. I would come back just because the excellent Massage. I would try the mani pedi as well read more

Went in on Saturday to use my groupon, and everything went smooth. Friendly service with a smile. Very Sanitary and thorough. Complaints about the staff speaking their native language, come on guys, this is AMERICA, people can speak freely. read more

I bought a groupon almost a month ago and realized that it was expiring next week, so I ended up using it today. When I called a few days ago, I got an answering machine, so I hung up. I tried back about 15 minutes later and got through. May answered the phone and got my groupon info ahead of time. I've never had that happened before, so I was slightly worried about what might happen when I showed up [but nothing went wrong :)]. The groupon was for a hot hydration mani/pedi, which normally costs $60. The spa chair does not have a spa foot bed connected to it. They use a separate "bucket" that is covered with plastic for you to soak your feet. This way seems to be cleaner (no basin to clean out or pipes in the system to worry about). While it did come w/a warm milk bath, it didn't look milky and even May acknowledged it, but by the time I noticed, we were almost done. She told the person who was doing the pedicure to use more milk next time. After the soak, removing, and cutting, Minna (I think that's her name) used the scrub, then a mango lotion for massage, and finally a mask. She gave a great massage by using some strength, which was what I needed. Right around that time, we realized that no one had started on my finger nails yet, so May helped with that while Minna finished up with the manicure. Everyone there is very nice and professional. It seems like everyone gets along. They speak Mandarin, Cantonese, and English. They may talk among themselves, but they are not talking about the customers :) Most of the time they were talking about something related to what they were working on (looking for something, etc.). My nails turned out very nicely. I tipped on the original amount of the service (not sure if everyone does that). You are given the opportunity to buy up to 5 of the hot hydration package at $40/each, but I declined. I get mani/pedis at different intervals, so it might be several months later before I get another mani/pedi at the same time, and I just didn't want to pay ahead. My husband was very impressed with the place and was a little surprised that I didn't buy the deal. A regular mani is $15 and pedi $25 (not "hot hydration"), so it's somewhat comparable to other places. They don't reuse several of the items (I forgot what), so their overhead is going to cost more than some other places where you're using the same files, etc. with other people. And everyone speaks English! I know some of the recent reviews weren't very complimentary, but I would feel comfortable recommending this place. read more

Even though it was not me who had a horrible experience, I feel the need to write another review for this awful business. I feel like I've done a pretty good job at advising my friends to STAY away from these unprofessional, untrained and ignorant people. But unfortunately a good friend (who does not use yelp) was there for a pedicure and ended up with a fungal infection that almost caused her toe to be amputated. This place needs to be SHUT DOWN. They only run out of groupons because they have no repeat customers. It is a disgrace and a shame that a salon right around the corner from my house can be so horrible. read more

If I could give this place minus stars I would. I had the worst most painful brazilian wax I have ever experienced here. It literally took an HOUR from when I walked in til when I left. That is unheard of! I swear the woman who waxed me was pulling the strips off like she hated me. Holy moly it was so painful. She kept on waxing the same spots over and over which equaled a whole lot of hurt. When I got home I realized that she had actually created a tear in my skin which really stung. Thanks goodness I got a groupon for this place cuz I would have cringed even more if I had paid full price for this. Never more. read more

I received an email from May the owner, saying sorry and she wanted me to give the nail salon another try. May was able to fit me in even though it was two days before Christmas. She was very friendly and had Sandra work on me. Sandra was gentle and detailed to everything she did. My nails look great and I was relaxed during my whole visit. Thank you for letting me see another side to your salon. read more

Found this nail spa on Yelp so glad i did.. I loved my experience here. Everyone was friendly and May was really nice. Great Predicure w/a great price! read more

Best MALE BRAZILIAN WAX in the whole Bay Area!!!! This is an update!!! As I mentioned before Friendly staff that makes you very comfortable. Shannan (my esthetician) is supper thorough and very familia with the male anatomy. Clean Job and the cheapest Male Brazilian I could find. Results last 3x as long as shaving and it fells better to. I LOVE THEM. Give them a try!! read more

Good accommodations by May with free Okra & candy. The place was clean and all the workers are friendly.and nice.

I would never come back here. The lady doing my facial was pleasent enough, but she's certainly not very gentle or attentive. she slammed into my throat so hard it made me choke, it took me 10 minutes to recover. also she was visibly sick and didn't even bother wearing a mask. I got sick after my visit. read more

My husband bought me a Groupon for a mani/pedi here, so I came in ths weekend to take advantage of it. First off, I definitely wouldn't call this place a "day spa" -- when I think of that term, I think of an actual spa, not what appears to be just another nail salon. It appears clean and is decorated nicely, but it definitely doesn't have that relaxing calm spa atmosphere. And it's in a dingy strip-mall type of building in a busy not-so-nice area of El Camino Real. Parking was a bitch too -- the parking lot was totally full when I arrived and I ended up having to park down one of the side streets near someone's yard sale. Not spa-like, ya know? The package I had was for the "Royal" mani/pedi which included a paraffin treatment. The process was nice, but I felt like it as really rushed. The technician just seemed to be blasting from one step to the next, and the massages literally lasted like 1-2 minutes each. WTF? She was very nice and friendly, but I didn't really feel like it was a whole lot of pampering. So if you have a Groupon, give it a whirl....but I'm glad I wasn't paying full price for the treatment because I don't feel like it was really worth it. read more

Bellezza Day Spa - Skin Care Near Me - San Bruno, California

First of all, the lady did my manicure who seemed to be the owner had a pretty BAD attitude. She mailed me several times that I have appointment on that day and when I showed up, she said my groupon was expired so need to pay the full amount. If it's really expired, shouldn't she call me before I went to the store? She kept saying my groupon was expired although I showed her it was still valid. Anyway, it's valid for sure but her system was messed up. Entire time when she did my nail she had a SHITTY face and rushed every single process. She also MESSED UP my friend's thumb nail. She accidentally smudged off my friend's thumb nail polish when she turned away. Then she just simply put it on again and rushed us to leave without let it dry enough due to the store close. Two days later, the nail polish fell off completely from my two fingers even though I only stayed home and did nothing. The most terrible experience that I have ever had. read more

I was looking for a spa for facials in the San Bruno area so that I would not have to make the trek to San Francisco. I found Bellezza on Yelp and thought I'd try them out. I was very happy with the facial I received from May. The best part was that I didn't get any breakouts afterwards! This was the only facial other than the oxygen facial at The Bliss spa in SF, that didn't give me breakouts post facial. The ambiance was okay, compares to the other local spa, The Invitation that I used to go to few years back. The massage bed could be a little cozier and would prefer a quick foot massage which some of the spas provide along with facials :-) However, May did give me a hand and neck massage, so I guess she is even. read more

I just got my facial today and i wish i could sign up for the package, but im leaving for the Navy. The esthetician was very sweet and motivating when it came to the torturing extractions. Don't let that scare you because no matter where you go it'll be painful. Unlike other facials I've gone to, she gives advice rather than the same common sense bs others have said such as wash your face and drink water. She is direct and straightforward with advising you about your face. I mean with about 10 years of experience it should be easy to trust her. It may be costly for some, but it's like studying for school, it'll be worth it in the future. Thankyou so much and I hope you continue to be successful! read more

I use yelp A LOT..but I never actually opened an account until....BELLEZZA! I wanted/needed a facial, but had many bad experiences in the past (ie. big bruise on chin!). Yet, I was determined to find MY aesthetician, and thank goodness I found May at Bellezza. I called on a Sunday, and she was able to take me that afternoon. The spa looks beautiful and most importantly, clean. May was friendly and she answered any questions I had (I probably had too many/talked toO much). BUT lets get to the most important part of this review--my facial! It's been a day since my facial and THIS was the best one I've gotten in my life, no joke. Immediately after my facial, I could feel the difference, and a day after, I feel even better. I don't mind tearing up during extractions, because I understand that it needs to be done, but May was gentle and I didn't tear at all this time. She asked how I felt after applying a solution to my face and she explained why it tingled/stung etc..., and I didn't feel rushed at all (and i hate that feeling). I got the PureOxygen facial, and I WILL BE BACK soon. For the price of her facial and the quality, May at Bellezza is the way to go! read more

Just walked in for a French gel mani and regular pedi by Yvonne. She was so patient not to rush through and made sure I was satisfied. The service was great! read more

Used a Groupon. Total rip-off. When I went in today, I was charged tax which has never happened at any other place where I have used Groupons, She did give me a reciept after I asked for it. The spa mani-pedi is laughable. Uncomfortable seats, rough service, no massage, did not put any mask on my hands and feet - just the forearms and calves. Very odd spa mani pedi for sure. And they charge the same rate that most other places charge without a Groupon. Highly avoidable! read more