We chose Belles Hot Chicken to celebrate a most momentous occasion, and maybe that was our problem, we had expectations.
Initially we were drawn by the bottomless brunch, and then on reviewing the menu we knew this was the place for our happy- go- lucky- chicken- loving- drink- slurping group.
Oh, how wrong we were.
We arrived at 1150 for our 12 o'clock reservation, appreciating the importance of punctuality in the hospitality biz. We were able to take the seats of our choosing right away which was a joy, and were asked to wait until noon to order. This gave us ample time to read the menu, assess the look of the meals around us, and make our final decisions.
On approaching the counter we were greeted with a smile and a kind face, and were able to place our order with no trouble. Order 91, a number I'll never forget.
Not long (well long enough) after we had placed food and drink orders a server brought us the first of our meals. As she announced what they were, we all looked around the table at one another, since no one had placed the order she had brought to us. She then returned to the kitchen, and came back with the same meals, but a new description for them - easy enough error. The first 3 meals were claimed. The next round came out, definitely not what we had ordered. But instead of again pulling the wool over our eyes, she placed them on the table explaining that this was the food for order 91, and promptly walking away. After the last of the meals came out and we could tell there was no room for discussion, we employed the table manners we were raised to have, and tucked into the random assortment of meals. This brings me to the first issue, why would you ask me for my order if you are just going to provide me with the cut of chicken and spice level that you deem appropriate, rather than what I actually want?
As you continue to read I'm sure you're thinking "be grateful, you had fried chicken in front of you...just eat it and shut up". Well, you're not wrong...but what am I to wash it down with??? 30 minutes into the bottomless brunch and the only beverage I'd seen was a water I'd served myself!
The first round of drinks arrived, unusually it was the second round that we had ordered. Had the first round been ignored, or had they chosen to serve us the second round first, in the same way they had chosen how much spice we could handle? The drinks went down, but the alcohol present in them was notably low. The next drinks came, 20 minutes later, and were sweeter and even less strong. At 1 hour into our 2 hour time slot we were sugared up, and sober as a plank.
In our final hour we tried every cocktail on the menu, cmon, there were only 5. By that time we were being served jugs rather than glasses, which was perfectly acceptable, but made the drinks no more delicious nor alcoholic.
At the end of our two hour bottomless brunch we were neither satisfied nor drunk and were left wondering just how spicy that 'really f*cking hot' chicken is.
Overall ratings:
Atmosphere: lacking, but that's more a reflection of the area rather than the restaurant
Food: good if you don't mind what you're served
Drinks: not good, nor frequently served
Service: friendly but lacking in quality
Bottomless brunch experience: maybe they should focus on serving fried chicken to order at this point, and come back to the concept of bottomless brunch after that read more