We were promised our car by 5:30pm and after setting for 2 and a and a half she decided we were not important enough complete our request . So we were told it could not be done today 2 1/2hrs wasted and she added sorry. read more

Let me tell you why this belle tire will be my go to belle tire/technician from now on. I actually live closer to the one in canton, so driving the couple extra minutes could be considered a slight inconvenience until you hear why I do it. Customer service, exceptional work, and consistency. In 2026 we all have seen employees that just show up to work, Customers service is mediocre, essentially your just a sale. Not this place. EVERY time I come to this location I get beyond excellent customer service. I have probably spoke with all most every advisor here at some point and time and I get treated excelente not here and there but EVERY time. This belle tire is not just looking for "the next sale" they want you to be pleased, informed, and overall they want you to have the knowledge to make your own decision based on the facts and not a sales trick. I came in today for a oil change. Not something I would normally get done at a tire shop however after today that has changed. Why go to a dealer and spend more, when I can get the same service with better customer service here and slightly cheaper. This belle tire is not just an ordinary tire shop this is your one stop shop for everything maintenance related. read more

They provide fraudulent services and over charge women for work. Quotes me once price and charged me more after work was done!

I bought my Michelin Defender tires twice now from Belle Tire. Their service department is is outstanding. Appointments made quickly and service done correctly. And free tire rotation provided with tire purchase. read more

I wanted to leave a comment that I hope with trigger some additional conversations about improving customer service and general care for any customer that walks in the door. I am a female and was alone. I called a few times which sounded like Belle Tire at this location would be able to help me with my flat tire. I arrive to be told that they could not help and were busy, no way I could stay in my car overnight living so far away. After being giving no hope for assistance or anyone willing to go the extra mile to assist, I sat and remained on parking lot for about 2 hrs before I was able to pay for another company to help me with my flat. In times when Belle Tire was needed most in your own parking lot I could not get the help I needed. This felt very uncaring, I wish it were people who worked here that cared to go above and beyond and cared about the well being of others. No one even came to check on me. At the end of the day workers went home and I was left on same spot to figure it out. What a shame, and a horrible way to remember my experience here. A good rule of thumb should be to have someone available who could assist customers instead of using all resources and being unable to provide the best customer service experience to any and every customer who walks through the door read more

Belle Tire - Every Customer for themselves!!! - Auto Repair Near Me - Belleville, Michigan

Spent literally less than 5 minutes in the place and the lady at the customer desk was incredibly rude to both the person in front of me and myself. They thought they purchased tires and were confused and she was honestly unhelpful and rude to them throughout the process. When it was my turn to go up, I was polite and explained what happened to my tire and she again was rude and short. I understand having a bad day at work or not being talkative, but you literally work in customer service, please be nice to people who are nice to you. read more

I have never had a problem at Belle Tire. Very nice staff, and they get the job done with no BS. Chris, the manager is great. Beats going to a dealership where they rip you off constantly. Love this place. read more

Paid $81 for a tire pressure sensor and didn't even work. They said they changed it and ir didn't even work and another tire pressure sensor also went wrong during the process. I paid for no reason and had to come all the way back for it for them to tell me that both of them need to be replaced in order for all of them to work properly. read more

I had a roadside emergency Friday evening and was able to make an appointment to get 4 new tires with installation. Proper checks on balance and alignment. I only had a small amount and the agent did not try to upsell me or push anything than what I needed. The mechanic did not try to upsell or sell me on unnecessary repairs. They were busy but kept right on schedule. Very courteous and the place was clean and uncluttered. Great experience. read more

Scheduled an appt for Saturday at 12:30 they told me it would take an hour and a half. I arrived early, since I had an appt at 2pm 1 min away, which they were aware of. I went to check in the guy told me it would take several hours to complete the service I needed. To check a tire and if needed I would buy two tires. I could not believe the lack of service in this store and will never go back. They wasted my time, energy and gas. Total lack of customer service read more

Had my wife take her car to these jokers since it had a shimmy in the front end. I been a licensed mechanic for over 15 years but at the time I was dealing with a pinched nerve in my back and couldn't physically take care of it. I told her to have them rotate and balance the tires just to rule it out while I was recovering. Several hours later they call with an estimate of over $4k! They say she needs tires, shocks/struts and brakes all around! We told them we just wanted the tires rotated and they said well because the tread depth is 3/32" or lower we're not legally allowed to rotate the tires? Well tread depth is something I check on every aircraft I come in contact with on a nightly basis and let me tell you, I couldn't find a spot on any tire under 4/32". Long story short I finally got in for a steroid injection in my back and took a look at the car... Fricken ball joints! Nothing even close to tires, shocks/struts or brakes! Fixed the shimmy in an hour and a half for $80! Kiss my ass belle tire. read more

I would give a zero star review if I could. Took my car here for a patch job for a nail in the tire that has been here for months and has been stable. Went today simply because I had the day off. They called me 30 mins later and told me it was "too close to the side wall" so they can't plug it. Went to pick it up. Looked fine. Saw where it was marked and contacted the place I bought the tires and they told me they would patch no problem. Got home 25 mins later and my tire is hissing and half flat! It was NOT doing this before. So now my fiancé is changing into a donut in the cold. Thanks Belle Tire for touching it when you saw it was "unrepairable" when you should have apparently left it alone! Never again! read more

Belle Tire - The nail - Auto Repair Near Me - Belleville, Michigan

Go anywhere else but HERE! Location cares more about a sale than helping customers! UNEDUCATED/UNEXPERIENCED workers! Came in for a flat tire. Was hesitant on calling at first because a peer was just told the same day that there was a 2 week wait for any service/appointments. I took it to the auto Center across the street FIRST and the Technician saw I just needed a new tire but they didn't have them in stock. The flat happened less than a mile from Belle Tire so I had no choice but to start here. I brought my vehicle in and sales rep was VERY eager to get me to leave my car the same day ( looking up deals , making time promises, even going the extra mile to check other tires) So me (needing to return to work to provide for me and my family) agreed to get it fixed there. I got my car right before close the name day, and I noticed my tire looked really dirty (During the Night) and didn't match the remaining three on my vehicle. The next morning I went to look at my tire before leaving from work and was able to clearly see a chip in my Rim and somehow now rusted lug nuts. I called the shop about the issue on my off day a few days later and when I called THE SAME TIRE WAS FLAT THAT I JUST PURCHASED. The rep tried to tell me that I might not be able to be seen for two weeks but I couldn't let that happen as this is highly unacceptable. I was able to get it in the shop a day later after speaking to the representative doing a walk in. about 4 hours later I receive a very questionable phone call saying " There's a bend OR crack in my rim and the previous technicians (at the SAME location) must've MISSED IT" !? followed by " Im not sure if it happened here or before it was brought in , but for another rim it'll be $900" I informed the other service rep about the rim and lug nut as well and all he could say was "I don't know, Im not sure if it happened here or before but we can fix it for $900 " yet the shop prior did not see any crack or bend and as if I would continue to waste money at this same location. When I went to pick up my car I asked to see where the bend or crack was and was told he could not show me .This is very unprofessional, I paid for a quality service I did not receive and I still have a flat. This issue could've been addressed initially instead of a sales rep making sure he got $300 out of a customer when I was willing to replace my full set for far more compensation. Thank you for 100 years of service Belle Tire! read more

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Purchased new tires, tie rods replaced and alignment. The staff are professional and friendly. It did not take very long. The waiting room is comfortable. The mechanic (Nate) took time to show me an additional issue. Very honest! Thank you Belleville Belle Tire! read more

I dropped off my car for a free tire rotation. The next day when i picked it up i was charged $100 for a wheel alignment that I did not sign up for. When I bought the tires a year ago they were pushy about buying alignment and kept selling the 1 yr coverage. I told them im moving out of state so i dont want it. Now after 10k miles dropping it off for tire rotation only they pulled the same marketing plug without my consent. I will never go back to buy tires from Belle tire anymore. After calling customer service They corrected the situation and they were so professional about it. I was given a credit to fix the problem. I am definitely going back to Belletire for future tire needs. Thanks for the excellent customer support. read more

I had a very pleasant experience at this location. I brought a tire in that was punctured by a nail. Eric was helpful and went through what was required for a safe repair. He recommended changing the tires out in about six months or so and wasn't pushy about selling a new set today. He even gave me a list of recommended tire brands to look over in the mean time. The tire was repaired and ready in about an hour and half. I will definitely be seeing Eric in the spring for my next set of tires. Thanks guys! read more

I made an appointment for 6pm. I only needed one tire replaced and I told them exactly which one, on the phone when I made my appointment and when I gave them my keys. They told me I had to wait for 2 hours if I wanted to leave they would call me. Wtf is the point of making an appointment and still having to wait 2 hours just to replace 1 tire? Anyway. They got done, gave me my keys and completely screwed it all up. Replaced the wrong tire, then had to come back inside and they acted like it too much work and tried to convince me that it was fine. THE TIRE THEY WERE SUPPOSED TO REPLACE HAD A HUGE BULDGE in it that could've blown any second. I refused and made them change it. Inexperienced and rude. I'll be going next door for now on read more

I pre-ordered and paid for tires in advance. The day of my service, my tires didn't come in, so they upgraded my tires and didn't charge me extra. I luv my new tires and the drive feels great, thank you! read more

This place is brand spanking new. Convenient as hell from our house, so we were really glad to see them opening. Sadly we needed them pretty quickly afterwards though. We had a leak in one of the tires so we had to stop in. It was patchable but luckily we had to bring the beast in because two of our other tires were quite bald. No worries, they installed new tires same day, we had a twenty dollar off coupon and the base price before that was uber reasonable. They even threw in free rotations for the life of the tires. Yay! This place is clean and friendly. They were helpful and gave us plenty of options for our issues after explaining everything thoroughly and showing us exactly what they were concerned about. We were anxious to get everything taken care of and they could not have done a better job in our book. I am so happy they opened up. read more

Had an appointment to have my wife's 2019 GMC Acadia Denali (40,000 miles) front passenger side tire looked at. I'd just left a tire repair shop that couldn't fix the problem due to not having the proper equipment. The vehicle had an inner rim leak, the service person showed me the leak and indicated there was only a need to seal the tire at the rim. My wife had taken the vehicle to the GMC dealer in Ann Arbor two weeks prior for regular maintenance (oil, tire check, etc...) but this problem didn't exist. All was fine after normal vehicle maintenance according to GMC. I arrived at Belle Tire at approx 1:30 pm and spoke to the service guy, he check for my appointment, and unfortunately, my appointment was for Tuesday 3 Jan. not Monday 2, Jan. I was informed that I could leave the car and they'll be sure to get to it before they closed at 8 pm. 7:45 pm came Belle Tire took the vehicle into the bay to start working on the tire..... The service person came to my vehicle where I was waiting with my wife to inform me they couldn't work on the tire or repair the rim leak because the tire treads were too low and the rules/law wouldn't allow him/them to work on a tire with such load treads. Belle tire held my wife's vehicle for 8 hours and waited till the very end of the business day to try squeezing a new tire sale out of me... If you notice I stated the tire had been checked for tread depth two weeks prior. The unmitigated gall of this person to try the tread trick. I'm very familiar with the tread law/policy so I'm familiar with the BS he was trying to sell me as well. The absolute worse... Now I'll take my wife's vehicle to GMC to have the issue corrected then at 60,000 - 70,000 miles on those tires I'll go to Quick Lane Tire and Auto Center to purchase new tires. Never will I visit Belle Tire again... The absolute worst... read more

I used Belle Tire before for tires and had no problems. When I got a large stone chip in my windshield, my insurance company informed me they were a preferred location. It was convenient so I called and made my appointment. The showroom was neat, clean and I was greeted promptly. I left my keys and said I'd pick up the vehicle the next day. When I picked up my SUV, I noticed several issues the glue was highly visible on the inside of the windshield, my mirror was mounted wrong, a 2 inches off center, there was a weird haze that wouldn't wipe of and it wasn't OEM glass. I called to express my concerns and the manager said the insurance company didn't approve OEM glass. That doesn't explain the lousy install job but I'm sure it does explain the weird haze. It's a 2012! I called my insurance expressing disappointment and they said they did approve OEM glass, WTH??? I call the manager back and he tries to convince me the glass and install were fine. Now I'm mad. I go in after work and make the manager sit in my suv while I show him each item. Then I show my signed receipt that guarantees the work. He mumbles that he's sorry and if I'm not happy with the install, he will get his best installer on it tomorrow. He never admitted the install was LOUSY. It was so bad, I showed it to several friends who joked it must have been done at the high school auto body shop. Tomorrow comes and the manager has the day off. The assistant says he doesn't know anything but will reinstall the windshield, the same windshield, it will be just fine, it's exactly like the factory glass. Mama wasn't born yesterday ya little twerp!!! I stand my ground while he badgers me that the replacement glass is exactly the same. I tell him either honor the guarantee or give me the number to his managers manager. I ask if he treats all female customers like this and the back peddling begins. Another woman in the lobby chimes in and says yes they do. Now my girl posse is ready to create a ruckus. The installers scramble to get my windshield in and her tires on fast! Nobody wants a mob of angry middle aged women :) I'm sitting there forever and notice my SUV outside. I go to the counter and ask if it's ready. The assistant guy says "Yeah but it needs 2 hours to set." WTHx2! Now I'm on fire and ask why I wasn't told this. His smarty reply was "Everyone knows the glue has to set for a couple of hours." I go off...really? Because I didn't know that and I've talked to several staff members here including the manager and nobody told me that. He says again "It's known you can't just drive away after your windshield is replaced." Really? Because this is my first and last time so...no...I didn't know this fact apparently the whole world knows. I asked him what the mass-energy equivalence? He looks at me blankly Doesn't everyone know that E=mc2?? At the 2 hour mark, he comes over and says I'm free to go. I am given my keys and a less than sincere thank you for my business. I will never, ever do business with Belle Tire again. read more

Belle Tire - Lobby - Auto Repair Near Me - Belleville, Michigan

I came here @ 4pm getting new tires & alinement that took them over 3 + hours plus they broke 6 of my nuts & I had to pay for them (SOME DEAL) I try to do the adult thing & not go to the HOOD for some tires, I think I'd been better off & paid for 1/2 of what I'm paying now SMDH read more

Will not ever take my vehicles to this location again. My wife has only one vehicle that we got new tires with road warranty through this location. 2 of the tires have developed rim leaks that need repair. Their only answer to this is to drop the car off and they will "Try" to have it back to me in 2 days. I explained that this is her only vehicle and we can set up an appointment so she can wait for the car, to which they kept saying "we don't do it that way". They apparently can set an appointment for 2 weeks out for this repair, but new tire replacements take priority in the schedule and she could be there all day waiting. I saved a little by going with Belle Tire in the first place, but I am now going back to Discount Tire, paying for the repair, and then buying the road warranty from Discount Tire. Never will use Belle Tire again! read more

I was prepared to drop a 5 star review on this Belle Tire but as usual life got in the way. Turns out, procrastination was a good thing this time. First day back to work after a week off and the GF had a right rear tire that was looking pretty low. Instead of risking the trip all the way to Novi and back I step in white knight style and offer to take care of it and allow her to push my whip to work. I'm the best, I know. Anyhow, roll up to Belle Tire just before 8am to get this bad boy fixed or replaced. Only one guy working so I wait a bit but it's right after they opened so no big deal. He writes me up, I have my old man pick up and take me home. Not even an hour later homeboy calls me and tells me I'm all set. Word. I come back up, it was just a repair job - no replacement was needed. $20 and I'm on my way. Only problem is, the next morning, the tire is flat again, WTF?!?! Now instead of looking like a pimp with the misses I look like a slacker who didn't take care of anything. Ugh. I haven't been back up yet to get everything squared away but I'm sure they'll take care of it. Either way though, charging me $20 for not fixing something gets you 2*'s. read more

This establishment needs to be Closed because of its customer service. Last night I got the before closing and was treated rudely by the manager or whoever he was. I had a nail in my tire very noticeable if they looked plus they were informed which tire and everything. So paper given to the tech "Carl" who you could tell didn't want to do it because the store was closing soon took the paperwork and supposedly fixed a tire that was actually the WRONG tire and when I informed there so call manager they did the wrong one he told me it wasn't his problem my guys have already worked 14 hours (while turning the lights off on me) so go to O' Reilly's down the street an buy you some fix a flat and hopefully that will get you to wherever you got to go! So rude and heartless that they would put a (woman) customer back on the street with a bad tire in the rain and says IT'S NOT THEIR PROBLEM!!! So to all the Women please be aware of this store because they DO NOT believe in CUSTOMER SERVICE or WOMEN'S SAFETY read more

My vehicle started shaking profusely around 50 miles an hour, I brought my car in and was able to set up appointment within three days... Had me in and out in less than two hours. Had a rotation balance... I only gave four stars, because the technician that parked my vehicle forgot to put the windows up...(FYI. It Started raining 30 seconds after I got in my car! ) Other than that outstanding, best service I've had at Belle tire yet read more

Went there too get a tire fix basically just blew me off saying it will be 2 days before we can fix tire went across the street too Walmart and they fixed tire in one hour I will never go or buy tires from the bellevelle belle tire that place is junk read more

Very disappointed in the service. Seems like more talking than work is being done. I guess that's the reason for the long wait time. I prefer the belle tire in Taylor, MI read more

I needed ONE tire replaced and it took about 5 hours. It was a Saturday, true, but I arrived first thing when they opened, was told three hours, and then it took almost twice as long. And I just showed up because they estimated it would be ready when I called to check on the status of my car. Who knows how much longer I would have had to wait if I didn't just show up. They also didn't rotate my tires like they were supposed to. The mechanics were nice, however, and helped me unbox my car from the parking lot. read more

Made an appointment for a tire change on a tire already paid for at belle tire. Have been here over an hour for a simple tire change and tire still not changed. The customer service is definitely lacking. Staff not very friendly. read more

I had what I thought was a slow leak in my passenger rear tire. I couldn't get to this Belle location until ten minutes before they closed. Chris Z. waited on me right away and was very professional and friendly. If I hadn't gotten there so late, he gave me the sense that they would have tried hard to look at my tire right then. I returned at 7:50am the next day and there was Chris. He was as friendly first thing in the morning as he was at the end of his day. I was the first customer there, so they took my car first (that's the secret!). Within 30 minutes, my car was ready and I couldn't have asked for a better price. My advice is to get there as close to 8am as you can. The day I was there, by 8:05, there were six more customers. They have free coffee and free copies of the morning paper. And most importantly, they have outlets for your phone charger! Thank you, Chris and Belle Tire for a job very well done! read more

Came here on Black Friday to have tires that I already bought mounted and installed, as well as to have an alignment due to some uneven wear noted on my old tires. What I didn't anticipate is that this is a busy day for Tire Shops too! It was pretty busy, but I live close, and had a ride, so I was fine leaving it there to get done. (Over the phone, they said it would be a couple hours at least, without any backlog) They promised by 3pm. So off I went. I got the call just before noon that my truck was ready! I was very pleased, as I was able to scoot in at lunch and pick it up without taking time off of work. Pulling out of the place, I could immediately feel the difference in the alignment and tires. With the price I paid, and not making a purchase, I know my service wasn't at the biggest profit, but they did a great job getting me done quickly and well. And my luglock key was on the seat when I got in my truck! My husband has had to go back to 'his tire place' twice over the past year to pick his key up. I could tell they were careful to ensure I got it back. I appreciate great service, and I got it here. read more

Very sales-y location. I won't be back. Chris told me over the phone that they could get a half set of tires mounted for me by the end of the day, despite them being kind of busy, by the end of the day (I also informed them that I have a pair of brand new tires, I just need them put on because I wasn't sure I'd make it back home due to the condition of my current tires; important detail for later). So I got there, informed them that I've got a bit of dry rot and a couple sidewall bulges; pairing that with older aluminum wheels, I have one tire that loses at least 10psi a day... all passenger side. I asked them to do a basic rotation as well, due to that, so my good tires are both on the back and I don't have any bulges, dropped it off (I'm an hour away from my house at this point, so I was kind of just walking around... I don't know anyone who's gonna sit there for the 4-5hrs they had until close). No perceivable issue at all, so I get about 10min away on foot, and sure enough, I get a call from Chris saying "yeah unfortunately we were under the wrong impression. We thought you'd be buying tires from us; we're not gonna even try to squeeze you in if we're not gonna sell you tires." Now, I understand I didn't set up any appointment or anything, BUT if you tell me that you can do it, do it. It's not something to base off of stipulations, especially when I made it clear that I'd be bringing in a pair of BRAND NEW tires that I'd already purchased. It's a holiday weekend, it's my only day off and my tires are to the point where I may have to tow my car not only home from work, but to the shop on my next day off, because they changed their tone as SOON as it registered that they won't be making a TIRE sale... if it comes down to that, you can be SURE it won't be towed to a Belle Tire location after that... thankfully nothing has happened yet, but I'm absolutely beyond pissed. read more

Brand new building is nice and clean, waiting room is nice, extra room with a TV and table with plugs for computers and Wi-Fi. Staff is helpful,polite, and prompt! Large windows are nice to watch the service being done. I'll return here in the future. read more

Worst service ever. I came in at 12:00 for a simple flat tire repair, it's now almost 3::00 and my car has not moved. Very disappointing to find that you're not as important to have a tire repaired as you were buying a new set of tires. One thing that I've have definitely decided is that I'm finished with Belle Tire. My time is important to me. Not worth the time to sit in their shop waiting for a tire to be repaired. Even worse is watching people come and go that came in after me! read more

I have been a loyal Belle Tire customer for 10 years or more. Even prior to covid the service at Belle Tire has been slipping. I'm not sure if it they are having a hard time finding or retaining good mechanics, but wait times have gone way up and the quality of the work and customer services has gone way down. I get it, you are so busy and backed up that I have to leave my car for 2 days to have a 20 minute nail repair completed. I guess that is a good problme to have, but that kind of service and response from a business that is first come first serve gets people angry. Maybe you could get away with the first come first serve years ago, but not anymore. Start paying the mechanics more to get and retain better help, and for gods sake, start working from appointments instead of first come first serve so at least people don't walk in with the expectation they are going to get service while they wait. read more

Belle Tire gives you "free" tire rotations. That is, if you have nothing else to do for 3 hours. After trying three times to get a rotation, and each time I was told it would be a 3 hour wait. That is not "free". Finally went to a competitor to pay to have it done. When they heard my story they rotated them for free. I have a new tire store now. Belle Tire employees are arrogant and don't deserve my business. read more

The customer service here and honesty has fallen to the floor... I dropped off my car for tire rotation and alignment. They told me it would be about two hours and I said ok. After an hour I called to check on the status and once I again they told me it would be ready on time... Well once I went to pick up the vehicle a couple of hours later, only the tire rotation had been completed and when I asked as to why it was not completed as promised; all he said was "well my co-worker lied to you".. Then he turned around and walked away read more

So I just left Belle Tire in Belleville. Another failure at customer service. I pulled up to add air and check my tires as my low tire pressure light had come on. Seen that the air pump out side was out of service so I went in and asked if my tire pressure could be checked. Was told no my tire pressure could not be checked. Was told that the guys were busy ( I could see three techs talking in the garage ) and it could be four hours !!! Unbelievable ! More than willing to take my money for tires but someone can't take two minutes to check my tire pressure? Told them it was s__t service. Second failure at customer service for me. read more

I absolutely love this Belle Tire. I have taken my vehicles in multiple times for service checks alignments and repairs. Every time they are helpful and try to explain things to me the best they can. I am no mechanic and know nothing about cars besides how to change a tire and check my oil. The guys are always nice and everything is always completed before or just about the time they say it will be. But every company has its days where they run behind or things just don't go as planned. Also I have a three year old son and he loves coming here with me. The guys are always so nice to him and make him feel comfortable being there! I wouldn't go to anyone else to service my vehicles! Thank you Marc and the rest of the team! read more