Services: Tropical Paradise & Relaxation Manicure & Pedicure. ($110+ $50 tip)
Overview: appointment for 10am on a Saturday.
Pedicure was great--was taken into a secluded room with 8 chairs & provided with a side table for my purse. Some women did not have tables & had to hold their purses. They use all safety precautions: plastic lined tub, freshly wrapped tools & individually wrapped lotions. The pedicure included being massaged with limes, cucumbers & orange slices, which is weird, but fun & surprising. I got regular white polish & I was happy with the results.
Manicure was ok. The manicurist insisted I remove my bracelet & I told him, I can't get it back on, so he will need to remember to help me. I was taken into a large room with 40+ manicure tables & the techs all talking over each other. It was very very busy. Unattended children running around. Not as relaxing, as I felt on display. Manicurist cut my nails down a little too short & a little too square for my taste, but what was done was done. I got a nude gel manicure. The polish seemed thick & old & came out bumpy with sloppy bottoms. After the manicure was over, I washed my hands & settled the bill & left to go shopping. At 4pm, I realized that the manicurist did not put my bracelet back on & I called in a panic. The manager answering the phone said they have it & to come back in. That is not an option for me, so I asked him to mail it. The man dismissed me rudely, didn't take my name/info & said it would be in the safe for me to pick up. I was going out of town the next day, but returned the following Thursday & got my bracelet back.
I was on the fence on if I would return for services after the initial phone, because I had just spent $150 & thought they can afford a stamp instead of inconveniencing me further, but the official reason I will not be returning is the work performed.
Durability: Immediately after, I went on a week long retreat (limited activity, no pools, no dishes). Big toe chipped after 3 days. Manicure chipped after 6 days. I have never seen gel chip before, but here we are. Also, my cuticles are in terrible shape after the manicure--cut all up & bleeding easily. I have been treating them with Neosporin & they are healing slowly.
Bottom Line: this place is great if you have a large party. They are more than capable of handling everyone simultaneously because of the size of the place.
With the sheer amount of technicians available, you will probably find a good one & you should stick with them.
Bring your own polish to avoid the cheap stuff they use & don't bother tipping well--it will get you nowhere. Set expectations accordingly. read more