Your prices are just too expensive. I shopped around and found cheaper competitors that have the same quality gates.

Location: Xenia, OH BBF took a little time from initial site visit to finished fence install (2+ months). Greg was great to work with and installers Raul & Stafford worked diligently explaining the work they have done, filling in gaps at the bottom due to my uneven land. When I pointed out "oddities", they corrected them. So far so good. read more

After a slow start - we signed the contract last October - we finally got our fence completed last week. The fence looked great and I was pleased with the quality of the materials. Unfortunately, there were some gaps that I wasn't happy with and so after speaking with Ron, they came back to make it right. The good news is that Don and crew came back and fixed everything. It took some negotiation but it all worked out. Bottom line, sometimes I have just as much or more respect for a company who makes it right, as those who do it right the first time. Thank you to all the team at Bellbrook fence. read more

Do not recommend. Caroline and Rob (or maybe it is Ron) will not respond once they have your money. Our project was delayed because they did not order materials for three months, and only did so after I called for an update. After actually installing the fence another 2 months later I had to ask them to come back several times because there were several missing parts of the fence, other parts were not secured and blew away due to the wind, and some were installed incorrectly. Also, one of the posts is significantly tilted. I contacted them several times about it and get no response. Use any company but Bellbrook Fence. read more

BellBrook Fence - They installed an obviously titled post. Bellbrook Fence will not respond about fixing it. - Fences & Gates Near Me - Dayton, Ohio

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We had the best experience with Bellbrook Fence. They were recommended to us by our neighbors, several of them in our subdivision have used them and had a great experience. They came out in a reasonable timeframe for the quote and we're very helpful walking the property ensuring we were within our property lines for the fence. Once it came time to install, we ended up having quite a few obstacles. Charlie and Josh were so fantastic! They were patient and thorough and really treated this as if it were their fence. They had to hand dig the entire right side of our property and sometimes try multiple spots to avoid hidden obstacles. They never complained or showed any frustration. Most importantly, they continued to come until the job was completed. So happy with the work they did-Do not hesitate to call them! You will not be disappointed. I would give them 10 stars if I could!! read more

I have had BB Fence in the past and have been very satisfied. I recently had them out for a small estimate and never heard anything back. After about three weeks of trying and several phone calls, messages, etc. I finally got hold of someone who proceeded to tell me that my estimate did not meet the 'new' $2500 minimum. It would have been nice to at least gotten a call informing me as such. Or maybe the estimator could have told me that day that it did not meet 'minimum' and I could have moved on. But no contact at all and that is very frustrating for the consumer. I'm glad that they are doing so well that they can only now take big jobs, but you would think in this day and age any job would not be too small. read more

Requested an appointment to get an estimate for a fence and was informed the hours of operation are 9a.m.-4p.m. I explained that I work until 5pm and would be available after or even for a Saturday appointment and was given an immediate email response that they couldn't accommodate anything after 4p.m. The low rating is solely based on the company not being able to have a consultant accommodate anything after 5p.m. as this shouldn't be a difficult request considering most working adults aren't available during the day. The hours of operation are even listed on the profile as open until 5 but bids are only done up to 4p.m. read more

Patrick at Bellbrook Fence is awesome. Another fence company put up our aluminum fence 6 years ago. This winter, the latch mechanism failed. The original fence company did not return numerous calls, so we called Bellbrook Fence. Patrick came out, assessed the situation and within 10 days, the latch was replaced. And as an added bonus, the latch had a lifetime warranty (which I did not know), so it didn't cost us anything. Thank you Patrick and Bellbrook Fence. You are our #1 go to fence professionals. I appreciate your promptness and professionalism. read more

BellBrook Fence removed our existing privacy fence and put up a new 6 ft. wood privacy fence. They showed up (on time) every time we had an appointment and the fence looks great! It only took them about a day to install 168 LF of fence. We had no problems with this company or the installation. Very professional. read more

Had Bellbrook Fence out to give me an estimate. Wasted my time!! Heard back from the estimator 3 weeks later, asking me if I had reviewed the estimate he emailed me. I NEVER received an estimate. I told him that, he told me he got busy and forgot to send it but he would that evening. Once again, never received anything. Called and left a message and they never called me back. Don't waste your time, it's too precious! read more

We contracted Bellbrook Fence to remove our old wooden fence and install a new Bufftech CertainTeed CertaGrain fence. We have 348 linear feet of fence, consisting of one single gate and one double gate. The initial consultation was on May 5, 2015, and I sent the signed contract for them to do the job on May 8th. The total cost was $20,812.88. After several more weeks passed than what we were told, and serious lack of communication to inform us of any delays, they finally started the job on June 30th. The job was supposed to take 2-3 days to complete as per an e-mail and verbal confirmation from the salesperson. The crew slacked off as they only worked partial days even though the weather cooperated. The job ended up taking NINE days. After a thorough inspection, the job was done horribly. There were gaps everywhere, two posts weren't aligned correctly, there were missing and broken pieces, and the gates were uneven. After many calls I had to make to the office manager for the lack of communication on their part, I ended up having to call her again to tell her how everything looked and that I needed to speak to the owner. After the promise was broken of the owner, Jeff Bell, calling me the following business day, I ended up having to call again. When I finally got him on the phone, he gave me a sob story of how so many things were going on and the job we had them do was just so large and they couldn't get everything done on time. I told him I wasn't listening to excuses and the fence needed to be fixed. A week later, he grudgingly came out with the crew and they ended up spending THREE entire days rebuilding the fence. After another inspection, everything finally seemed to be okay. After a couple months passed, I noticed the post holding the main gate was sagging. I called on September 16th with no answer. I left a message, but no response. I ended up calling again later the following day. After explaining the issue, the office manager claimed she would get back to me to schedule a time for someone to fix it. Almost three weeks went by without a call. I called on October 6th and left a message. On October 7th, I called and got her on the phone. She started to tell me of her personal problems and how they have caused her to not call me. At that point, I was having deja vu of all the past issues with them and their tactics. I ended up telling her I was going to deal with this matter in another fashion and I hung up. Minutes later, Jeff calls. He began yelling at me and didn't care at all about my post. I told him I wasn't going to deal with the owner of a business behaving in such an immature and unethical manner and I ended the conversation. I called Bufftech, and got a hold of the area representative. After explaining the situation, he offered to visit my home to assess everything. He agreed that the post needed to be reset, and it appeared there wasn't enough concrete poured into the hole. I told him I wanted another dealer to take care of it. After he asked his other area dealers, he said no one wanted to touch it due to not being the installing dealer. He said he would call Bellbrook Fence to talk about it. Jeff Bell refused to own up to their poor workmanship and honor their warranty. I ended up having to file a complaint with the BBB, which I recommend anyone to check out. After such a runaround with these people, the post was finally repaired 4 1/2 months after my initial call about it. The only reason they fixed it at all was because of my BBB complaint and my telling them I would pursue legal action. Jeff Bell was handed this business to him by his grandfather and has no idea how to operate a business properly. He is simply riding the coattails and gives no regard to his customers who are paying good money. The people at Bellbrook Fence clearly have no desire to do business properly, and just want to ride off into the sunset without any credibility. I highly recommend you DO NOT do business with this company. read more