Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

Had a great experience today at craftsman. The lady in the front was very kind and helpful. I…read morebrought a watch to have the battery replace, but later she helped me switch the straps for a better ones. I will recommend this place to anyone. Thank you.

My husband purchased some earrings for me from this cute jewelry store and they are truly unique! I…read morelove them and hadn't seen them anywhere else. think we found our go to place for any jewelry needs. First of all, the service is the best, the owner is so nice and knowledgeable and can help bring to life any ideas you may have for custom pieces. Secondly, if she doesn't have a piece in store you can order it and her turn around time is quick! Will definitely be back to purchase more pieces.

Jamie was super helpful and nice. They have a wide selection of 14k gold and fine silver. I love…read morethat they have a lay away plan. I highly recommend to come here and shop for all occasions. And if by any chance they don't have what you are looking for they can get it within days. That's impressive!

They used my diamonds from my original wedding ring to create a beautiful eternity rose gold…read moreantique band. James understood my vision perfectly. It matched exactly my current setting that I also purchased from them 5 years ago and had them add my solitaire diamond. Highly recommend!

Great experience getting my 2 year old daughter's ears pierced!! Debbie is the best - her priority…read moreis making sure the child and parents are comfortable. She reviewed the earring options (beautiful selection and we went with gold 3 mm ball), took time to make sure the placement markings looked right, and even explained the reason for the placement based on my daughter's ear shape. The piercing itself was quick and easy, plus my daughter got a cute tiara and certificate after! Debbie also clearly explained the after care and provided everything we needed. Highly recommend if you are looking for a place to get your child's ears pierced with true care!

Only place I go to get my jewelry clean. Amazing every time and very reliable work. Thank you.read more

My boyfriend bought me the most precious necklace for Valentine's Day from Oasis and I love it! He…read morewas impressed with the exceptional customer service and selection. Thank you to the helpful ladies that made my Valentine's Day extra special! I hope my boyfriend will be back, haha!

Meenaji assisted me to buy jewelry. Service is very good. Ambience is very good of the shop and…read morethey have variety of designs.

First and foremost…read more CK is the man. I have dealt with quite a few luxury sales associates within the last 5-6 years but none of those people have taken care of me like CK did. I inquired about a particular rolex model via Bhindi Website and CK reached out to me very quickly. (First time a rolex Ad ever reached out to me even after showing interest on the brand. SO CK THANK YOU ONCE AGAIN FOR BEING PROFESSIONAL) I came in on a Saturday to say hello and Ck was very patient and knowledgeable. He showed me around and showed me the Rolex model I was looking for and he mentioned to me that he will try and get one allocated for me. Ck kept in touch via text and let me know my watch was ready for me (came in sooner than the estimated wait time) CK thank you for being professional and making me feel welcomed! I cant wait to do future business with you and the Bhindi family.

We had an amazing experience at Zales on December 07, 2025 when purchasing our engagement rings and…read morewedding bands. From the moment we walked in, the customer service truly stood out. The staff went far and beyond to make us feel welcomed, valued, and confident in our purchase. Silva Avila & Carmen Campbel Their attitude, patience, and genuine care made the entire process enjoyable and stress-free. They took the time to explain our options and worked with us to help us get a great deal without ever making us feel pressured. It was clear they wanted the best for us, not just a sale. We are beyond happy with our rings and incredibly grateful for the outstanding service we received. We highly recommend Zales to anyone looking for beautiful jewelry and exceptional customer care.

POOR CUSTOMER SERVICE, me and my boyfriend were helped By Maria underwood. She was very rude I…read morewould not recommend this location at all, if you want to waste ur money and time go to Stonewood and see Maria.

I cannot say enough amazing things about Claydon Jewelers. They created both my custom engagement…read morering and my wedding band and the experience was absolutely incredible from start to finish. Roselle went above and beyond taking so much time to work with me to create the perfect diamond clarity and cut. She was incredibly patient, listened to every idea I had, and truly worked with me as a team to bring my vision to life. The end result is a ring more beautiful than I ever imagined. Clark also went above and beyond to find the exact diamonds needed for my wedding band, and I am so grateful for his dedication and care. Roselle, Clark, Zach and the entire Claydon team are knowledgeable, kind, and genuinely passionate about what they do. I've been going to Claydon Jewelers for years, and whether you're getting jewelry repaired or creating something custom, you will not regret it. They truly make your dreams come true. I will never be able to thank Claydon Jewelers enough for creating the ring I will wear for the rest of my life. I highly recommend them to anyone and everyone!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

DO NOT BUY HERE. This is a terrible business. My husband bought me an expensive gold bracelet for…read moremy birthday here. First of all, it was very cheap quality. Not worth the price tag. The sales person told him he could bring it back within 7 days which was misleading because they don't do refunds. The bracelet didn't fit me. I don't even want an exchange because they are liars and don't want anything from here. Stay away!

great jewelry selection and good prices. the store manager gave me 5% off discount additional to…read morethe sale they had.

I made an appointment at Eleven + Vyn for two bracelet repairs and to finally get an anklet, and…read morewhat I thought would be a simple jewelry appointment turned into something so much more meaningful. From the moment I walked in, I was warmly greeted by Rose, who helped me pick out the perfect anklet by thoughtfully suggesting styles that would work best for everyday wear. Once we sat down to repair my bracelets, I unexpectedly became overwhelmed with emotion and felt compelled to share the significance behind them. Rose responded with such genuine compassion, kindness, and care. She truly listened and made me feel so seen. I later found out she's the owner, and as we talked, she shared a personal story of her own. We connected deeply over the emotions we had both experienced, our faith, and even discovered that we attend the same church. By the end of the appointment, we were both in tears, but it was exactly what my heart needed in that moment. I truly believe God was working through that entire experience. If you've been contemplating getting permanent jewelry, DO IT. It's such a beautiful and meaningful experience. And Eleven + Vyn is absolutely the only place to go. The jewelry is beautiful, but the people and the heart behind it are what make it unforgettable.

I have been following Eleven + Vyn on Instagram for a minute but finally made an appointment to get…read morea family set of permanent bracelets. We met Rose who was so welcoming of us on one of the rainest days, and we had a great time hanging out with her. She even recommended a local spot for lunch. My partner and I got permanent bracelets but my young child did not want one that was permanent so we opted for a clasp! It was fun being able to choose which chain we wanted. I can't wait to get more. The store itself is located in a little plaza with plenty of parking, and super close to places to hang out.