Part 1, ROBBERY. Making separate parts because you guys REALLY screwed up this time and I've…read morereached my bullsh*t tolerance.
If I could give negative stars, I would. They are good for pedicures, and nothing else. I took a client with special needs here and all she gets is a gel manicure I always have gotten a full set. I go in to our appointment, and they say no one there can do acrylic (How this is possible, I don't know know.. you all DID go to school to learn this did you not? Even I know how to do my own nails with acrylic).. so I get dip instead.. they were way too long and instead of coffin like I asked, she filed them almost to a stiletto.. I had to fix them myself when I got home. Oh, did I mention they overcharge? They knew my client uses her mom's card so guess what was $100.. for a gel polish only and dip powder.. UNREAL. Same overcharging for two BASIC pedicures.. $90.. you are f-ing kidding me.
I suck it up and pay.. but keep a mental note.. I make another appointment for manicures for us like my client asked and give them one more chance..
Part 2: Incompetence
I have tried and tried to give them the benefit of the doubt for manicures and such but it has been terrible. I make an appointment for my client's gel polish and a full set for me. I get seated and an older guy who doesn't know English re-asks what I want. he then begins with a long clear acrylic tip and some pliers and RIPS my dip powder off in pieces. after 6 nails, and one (my pinky) rips off my natural nail and bleeds I tell him to stop it right now and to take them off how they are SUPPOSED to be (if you don't know, you file down with the drill, then soak in acetone, repeat) he continues to rip them off in pieces. after my second nail almost had a hole in it, you can see blood close to the top in my photos, I demand he stop. He did the last two correctly. then he puts the tips on.. only measures out one hand ASSUMING the other will fit the same, again WRONG. your dominant hand is always slightly bigger, so some sizes do not match up--he figures this out the hard way. He then GLUES my pinky wound shut and throws a nail tip over it. I told him I want them semi short knowing when they file later it gets shorter. He appears to do that and I'm surprised he even measured both nails. Then proceeds to file the natural nail, as you should to remove shine. Again, if you are unfamiliar with this ALL shine from any part of the nail or tip must be removed otherwise the acrylic will NOT stick and you will have lifting. He does not file the tips. I had to tell him 3 times to file the tips and he went and got someone else who explained to him what to do.. At this point I was very uncertain of his ability to complete a full set with acrylic given all the screw ups thus far, so I asked him if he knew how, but said yes.. He then starts building the acrylic bead.. terrible attempt. It was all over the place, globby, uneven, and NO apex. The apex is what prevents your nail from breaking, and rounds out the nail so it isn't flat (see photos I posted). He didn't finished them correctly or brush off dust before doing the acrylic. The gel paint job looks like crap and they look like chiclets. Check out the finished product, aka the display of their 'professional' work. It looks like Hellen Keller tried to do my nails. This is by far the WORST manicure I have ever had in my entire life. I get my nails done every two weeks and for last 5 years consecutively. They didn't try and make it right, and I was charged $77 DOLLARS for this garbage. I bet you don't even have licenses, which I WILL be investigating further. final product posted while sitting in my car outside of this.. establishment. Save your nails and your money.. go somewhere else.
