Excellent. Incredibly professional and sweet…read more The least painful waxing job ever experienced.

Christina was amazing! Totally professional throughout my entire facial. I am returning again…read more Although I was not thrilled with the outcome of my last facial, I was able to talk to her about it and adjust my plan. She gives fantastic skincare tips, and we often swap ideas. Allows silence or talking during your treatments, whichever you prefer, and comes with a quick massage too!

I have been seeing Stephanie for off and on for the last 3 years when I have been in the area. She…read morehas always done a great job with my hair. I am very particular and fussy. She handles me really well and is always kind to suit my whims. Stephanie is also a fun person to talk with. I am so glad that I met her!

Absolutely wonderful!!!! I come see her all the time personally and I also bring my fabulous…read moremother. She is so multi-talented. I have been coming to see here for years. She actually chopped off all my hair and helped me donate 12 inches to pantene beautiful lengths. In turn, I got a fabulous inverted bob to perfection. Love her and highly recommend her!!!!

Brazilian sugar always turns out great. It's pricy but it really helps my skin to do this instead…read moreof other methods. It's a relaxing and clean shop and the girls are nice.

I've been going here now for about 5 months. Great service! See Nina!! She's awesome!read more

I tried to make an appointment for a hair cut. I called and left a message. FOUR days later, I…read morereceived a return call. Needless to say, I had made an appointment with another salon. When I expressed my disappointment that I had not heard back from them, the OWNER told me that she was short staffed and, after an argumentative conversation, she hung up on me. Perhaps she needs to work on her people skills, then maybe staff will stay and her business will prosper

Had my hair done by Mckenna yesterday. Fabulous attention to detail and came out looking 10 yrs…read moreyounger!! Highly recommend this salon in downtown Lewiston NY!

Booked my first brazilian appointment here and found out my schedule was changed the night before…read more Called Anna and she was understanding and let me book with Illiana for a later time slot. This is the best Brazilian I've had since moving to Buffalo and the space is cute and relaxing. The last couple I've had at another place is just rushed and always leave hair behind. I could tell Illiana has great technique and attention to detail! We had such a great convo too. The appointment did not feel rushed at all and when the tweezers came out I knew it was gunna be a great result! Can't wait to book my next appointment again with her!!!

Anna was welcoming and professional. She was on time for our appointment - no waiting. She was…read moreknowledgeable and provided my service with care. Great place for confidently giving as a gift card for someone you love. Thank you, Anna!

I had forgotten how lovely it is to pamper yourself with a facial! Francesca couldn't have been…read morelovelier and I truly appreciate the attention and care I received. I would highly recommend her services!

I went there yesterday for a manicure and pedicure, unfortunately I went back today for a refund on…read moremy manicure. I am not happy with it and think it could have been done much neater! However, the reason I'm giving 4 stars is because of the people that work here. Especially Teresa. When I walked in a man was sitting at the front desk and he greeted me right away and gave me information and had me in within about 20 minutes. (Not too bad for a walk-in) Teresa that did my nails was absolutely nothing but pleasant and quite fun to talk to! Very much a genuinely kind person. You don't see that a lot I find especially in this kind of industry. Plus I LOVED her hair. Just wish I loved my nails as much :(

There is a new Nail Technician named Hannah. Her Pedicures are A-M-A-Z-I-N-G!…read moreAsk for Her. She also does Nails. But her Pedicures. Ahhhh...

Visiting Niagara Falls for a weekend family trip, had some time to stop by to get my nails done. I…read moresaw this salon on Google maps with good reviews, and I'm glad I stopped by. Not as busy on a Thursday afternoon which was good because there was no wait, but they said they do tend to get more busy on Fridays and Saturdays. I received a gel mani and a regular pedi. So many colors to choose from, and a great job. If I'm in the area, would definitely come back!

My wife bought us a package via Groupon for a couples massage that came with strawberries and…read morechampagne. It was scheduled for 6pm and we arrived at 5:55p. We were greeted by a nice gal sitting behind a desk that told us to have a seat because they were behind schedule. We sat on a wooden bench in a narrow hallway which is fine if we were there to buy furniture but I would expect a more relaxing waiting area for a spa. We waited until about 6:20p and the lady who greeted us brought us back to a very dark and very cold room with 2 massage tables and 1 chair. We couldn't see much because it was so dark with only a few electronic candles on across the room. We put our clothes on the only chair in the room and assumed we were supposed to just get on the tables. I noticed a round object on a table and thought maybe that is where the strawberries are we were supposed to get. It turns out it was a jar of massage lotion but half used. I figure they had it left over from the last clients and we're hey were going to throw it out so they don't cross contaminate between clients. The air conditioner read 66 degrees and was so loud and disruptive during the whole massage (window air conditioner that kept kicking on and off during the massage). It was already freezing in the room and now without clothes on it was uncomfortably cold. We laid on the very stiff and uncomfortable tables (not much cushioning at all) for a good 15 to 20 minutes just waiting for the therapists to enter. It was about 6:40p when they finally entered and didn't say anything, they just started massaging. The whole time it felt like my therapist was texting. I would feel two hands massaging and then one hand would stop and the other hand would just stay in one spot with very light pressure. I felt an object get picked up from the massage table everytime one hand stopped massaging me and then put back on the massage table and then two hands would resume massaging. This happened repeatedly during the massage. I am led to believe they reuse their heated towels from client to client without washing them. They took a hot towel from their towel warmer and put it on my back. They worked my legs but within a few minutes the towel was freezing (66 degrees in the room) and I was starting to get really cold. No heating pad on the table either. When she finally took the towel off she folded it once and carefully rolled it up. She then walked to the towel warmer and placed it back in the towel warmer!!! Why would you place a used towel in the towel warmer unless you are using it from client to client? When I noticed both therapists were dipping their hands in the same jar that was half used from previous clients, I really knew something wasn't right. I'm assuming it's against some health code and they shouldn't be cross contaminating and dipping their hands in the same jar of lotion from client to client. Their hands and the lotion went right from the jar to our bodies. All I could think about for the rest of the massage is "who's dead skin are they rubbing on me from that jar being used for every client?". My therapist never introduced herself or talked about injuries or anything. She just got right in to the massage and when he was finished she just left, never said she was done or anything. Both my wife and myself felt uncomfortable and unwelcome the whole time. Even the massage itself was subpar and very general, no stopping at knots or working on tight spots, just a quick hand movement with "general" massaging. When we got up after the therapists left the room we noticed it was 7:30p. They hadn't even given us an hour massage and it was supposed to be a 90 minute massage. This was the worst spa experience we've ever had and would never return here nor recommend it to anyone. No strawberries and no champagne. Very unprofessional and not welcoming or relaxing.

This is a scam business! They are constantly "changing locations," but neglect to inform their…read morecustomers. Their phones are always busy, and emailing the owner just gives you the runaround. I am one of the many that fell for the scam, so I'm posting this in efforts to save future potential customers. Go elsewhere