Very unprofessional. Been a client for yrs..use the same person every month for 3 plus yrs and on…read morean important day I went to my appt and they tried to give me to someone else and when I said no I was told I needed to come. I was polite and understood she was double booked ..I came back a few hrs later and was told I needed to come back that the person I only use was booked. why wasn't the other person who was booked pushed to someone else like they tried to do to me... I booked her 3 days in advance..a call or text would have stopped this review but because they were unprofessional, unreliable and cause me to go to an event with undone and broken nails I am never recommending them to anyone and I have recommended them to everyone. It's not the end of the world but when you rely on someone to give a service and you are left looking a mess..it's upsetting.

was told to come back in 40 minutes. then proceeded to wait an hour. I kept asking would it be…read moremuch longer and was told no. I left with nail polish off and my nails not done. complete waste of 2 hours. I will never go back and would not recommend this place. I left a 1, but that's being generous. They need to be more honest in wait times.

My wife experienced her worst manicure ever!! The dude had no idea what he was doing…read more Highly suggest avoiding this place!

Tracy does my nails and she is wonderful!!! She is always so sweet and does an amazing jobread more

1 star is WAY too many stars for here. I went in for acrylics, 1/2 way through she was just doing a…read moremanicure. I reminded her of wanting acrylic, she told me it was too late & "maybe next time" BUT still charged the acrylic WITH gel pricing. If that's not the worst news, my gel polish started chipping the same afternoon. Will definitely suggest on going somewhere else.

I love this nail salon! The service is always fast, efficient, and super friendly. Walk ins are…read morewelcome. Or find your favorite technician and easily call for an appointment. The salon is always spotlessly clean, great massage chairs, and they have a great selection of colors. Mia and Kim are awesome! They shape my nails perfectly and they last for weeks!

A very clean and well managed establishment tastefully decorated but struggling a little to express…read morea personality or ethos. It's irritating how they demand tips be in cash but I really don't blame them. Sometimes the service provided is excellent and sometimes only good; it's hard to get and retain good employees. The manager is really professional

Quality of the polish was okay. The experience was great. I came in with my mom and grandma and we…read moreenjoyed the pedicures side by side. We did make a appointment in advance.

Nice massage chairs and quality care with nice staff. You don't have to make an appointment, just…read morewalk on in even on a Saturday late morning. My mom and I got our pedicures and had an array of color choices to pick from.

My daughter and I went in for pedicures and manicures with gel polish. Her manicure and both of our…read morepedicures turned out great. However, my manicure was very disappointing, as it looks like it was done by a child. My nails are unevenly shaped, there are areas with no polish, and there is polish on my cuticles and fingers. I expected much better quality, especially for the cost.

Best French manicure and pedicure I ever had in Denver, NC. Reasonable, very friendly people. The…read moreplace is spotless! Annie is the best manicurist I have found.

Walked in to treat my two children to a manicure and was told they couldn't accommodate due to an…read moreappointment upcoming. Very disappointing especially since their reviews were so great.

Love Nails Design! After moving to the area 3 years ago and trying different nail salons I chose…read morethis one. I like the quality manicures, pedicures and the price. They have a variety of colors for different seasons. They are a friendly, family oriented business which is hard to come by now a days and I am happy they are here !

Some of the ladies are very good, while others are less consistent. My main concern, however, was…read morethe customer service when I returned to have an issue corrected. Mistakes can happen, but how a business responds when something goes wrong speaks volumes. Unfortunately, I found the experience during the "fix" to be noticeably less welcoming than expected. Professionalism and courtesy should remain consistent, especially when addressing a customer concern. I want to add that the owner consistently does very nice work on manicures.

the jell pedicure was so amazing!!! I can't wait to return again .. the staff is nice as wellread more

I called on a Saturday late afternoon asking if I could get in same day, the gentleman who answered…read moreasked how far of a drive I was and slotted me in for a time I could be there by. He was very friendly. When I arrived every nail tech was with a customer, even so they graciously brought me back to sit in a massage chair while they finished up other customers. They popped over to start my water and soak. It was very nice of them to be so accommodating last minute, at the end of their day on a Saturday. The gentleman working on my nails was very kind. When he hit a sensitive spot on my foot he so easily adjusted around the area. He checked for ingrown nails without me asking which was SUPER! He was thorough on the multi step pedicure and meticulous even at the end of their long day. The massages during the mani and pedi were great. They were not too hard, too soft or painful. It was really perfect and I appreciated that the whole process wasn't rushed. I thought he took care and was present in the task he was performing with a meticulous eye for detail on painting, making sure the hot stones weren't too hot, exfoliation etc. By the time I was finished up it was 35-55 minutes after closing. I didn't realize when I came in it would be so late for them. Nonetheless you would never know by the caliber of care and time he took. When I banged one of my nails really bad as they were drying he repaired my whole nail and was incredibly kind about the whole thing. I found all of the team very warm and friendly. I did a volcano pedi and a deluxe manicure. I am happy with the results and would return again.