I'm surprised to see that Certified Indoor has not yet received a Yelp review. This company is…read moreexcellent - A+ for customer service, follow-through, and workmanship! I had the pleasure of working with Randy. We needed repairs done in our master bathroom, where the roof had failed, and left a huge mold spot on our ceiling. The spores had also spread over time, and left a musty smell in the house. Randy was very professional, showed up on-time for our initial consultation, and honest about his assessment. Admittedly, it took us a couple of weeks before we reached out to schedule an appointment (life happens!), and we were pleasantly surprised that Randy was unavailable due to business travel regarding mold solutions - that's a man dedicated to his job! There ended up being a scheduling conflict with the original work day, but Randy called us to make sure we would be okay with the slight delay. He still finished the work well within our time frame, and we are thoroughly happy with the results! The ceiling looks great now and there's no more musty smell in the house!

From the owner: Certified Indoor Air has been serving the greater Thurston County area for over 20 years. With our…read moreholistic approach to remediation services; we deal with all three areas customers are concerned about: mitigation (Moisture), Remediation (mold/stain removal) and indoor air quality restoration proven with testing making your invisible concern, visible assurance. We prioritize your satisfaction and value your home as if it is ours!

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

Aquamess Restoration was great to work with when I found water damage in a closet on a Sunday…read more Artemio quickly responded to my inquiry with minutes and was out to assess the damage that same afternoon. He was professional, honest, courteous and took the time to explain what work was required. He also connected me to other professionals to repair the damage. Artemio even walked me through my homeowner's insurance claim, which made this whole process so easy. I greatly appreciate the work of Artemio and Aquamess Restoration and highly recommend their services!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

Getting replies from Bryant gave me reassurance that he was committed to getting the job done. I…read moreappreciated that after the work was done they cleaned up the area. That is not always the case. I felt that the price I was charged for the work was fair.

From the owner: At Olympic Home Improvement, we specialize in delivering high-quality home services tailored to…read moremeet your needs—big or small. Whether you're looking for expert handyman services, full-scale remodels, or targeted repairs, our skilled team is here to help. We offer a wide range of services including door installation, drywall repair, floor installation, siding installation and repair, window replacement, and damage restoration. With over 30 years of experience serving Grays Harbor and Thurston County, we pride ourselves on doing the job right the first time—on time and with your satisfaction as our top priority.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

"I do not recommend Robinsons Restoration. I received a bill for $16,240.59 with . no clear…read moreitemized breakdown. They installed power that was never used, and the crew came at 10 p.m., which I found unprofessional. My insurance denied the claim, and I was left confused about the charges. I believe customers deserve clear pricing, an itemized invoice and professional communication!!!

I've used this company multiple times for water damage and issues in our home, and they have been…read morefantastic every time. They are incredibly professional, reliable, responsive, and easy to work with. They've also been extremely helpful navigating the insurance process, which made an already stressful situation much easier. I wouldn't hesitate to recommend them to anyone dealing with water damage!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.