Theresa is my hero. After been scammed by a restoration company who was hired to clean and restore…read moreour historic home, following the fire, Theresa came in and gave us hope. The company my insurance company sent, stole or destroyed our homes contents. Even my brothers and uncles ashes. Theresa came in and was so kind and incredibly professional. She coached me how to move forward and was a huge comfort. She delt with our claim like a speedy genius. I won't trust any company except the company Theresa works for... That's Servpro. Thank you for your professionalism, integrity, and affordability Theresa. You do so much more than cleaning and restoration. You give comfort and HOPE! God bless you!

Charges $280.00 for their ridiculously high estimate's. Their first estimate was over $6,000.00…read morehigher than the company we went with in Aberdeen. There's other businesses in the area with the same services.

I manage a rental for a gentleman. Wood's Cleaning & Restoration cleaned the carpet each time (3) a…read moretenant moved out. They also cleaned out the ducts that were never cleaned out ever. Amazing results! Always on time, and one time I was running late and they waited for me. The quality of their work is A-1, and reasonably priced.

Zach was ahead of schedule with a phone calls for a heads up which is nice! Worked quickly hauling…read morea ladder around and able to navigate all our obstacles in our yard. Came in well under the quote which was already entirely reasonable enough so I didn't have to climb up to my own roof. Thanks so much!

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

We contacted them after we were hit with flooding on December 9th, 2025. Our garage, carport, back…read morehallway, deck, and sheds were all flooded with up to two and a half feet of water. We sent pics and details of the damage. We were told multiple times that we would be contacted with an estimate for the service, and every time we contacted, we were told that they were "in the field" and would call back, but never did. This went on for over a week. My wife is a disabled Army veteran. I have severe chronic back issues, and I'm currently awaiting an appointment with a specialist to determine if I have cancer. ServiceMaster completely turned their backs on us in a time of need and refused to even communicate with us. It was another blow that was absolutely devastating following the massive loss we experienced from the flood. Needless to say, we eventually gave up on the company altogether. The cleanup still continues. I will NEVER recommend their service to anyone.

David and Dre did a fantastic job moving my furniture out of the way so the restore crew can start…read moretomorrow. They were very professional and polite. I would highly recommend this company!!!! Thank you!!

I'm surprised to see that Certified Indoor has not yet received a Yelp review. This company is…read moreexcellent - A+ for customer service, follow-through, and workmanship! I had the pleasure of working with Randy. We needed repairs done in our master bathroom, where the roof had failed, and left a huge mold spot on our ceiling. The spores had also spread over time, and left a musty smell in the house. Randy was very professional, showed up on-time for our initial consultation, and honest about his assessment. Admittedly, it took us a couple of weeks before we reached out to schedule an appointment (life happens!), and we were pleasantly surprised that Randy was unavailable due to business travel regarding mold solutions - that's a man dedicated to his job! There ended up being a scheduling conflict with the original work day, but Randy called us to make sure we would be okay with the slight delay. He still finished the work well within our time frame, and we are thoroughly happy with the results! The ceiling looks great now and there's no more musty smell in the house!

From the owner: Certified Indoor Air has been serving the greater Thurston County area for over 20 years. With our…read moreholistic approach to remediation services; we deal with all three areas customers are concerned about: mitigation (Moisture), Remediation (mold/stain removal) and indoor air quality restoration proven with testing making your invisible concern, visible assurance. We prioritize your satisfaction and value your home as if it is ours!

I went down in my crawlspace to investigate a rodent problem and found some sections of missing and…read moredamaged vapor barrier as well as some white mold. I hired H2O Away to remedy the situation. They sent some guys out. I checked the crawlspace afterwards and the work wasn't completed. After some back and forth they sent a different crew out. They also put a dehumidifier down there as agreed. Unfortunately the dehumidifier was pointless as the work still wasn't completed and the mold wasn't remedied. The original person I spoke to ghosted me but I found someone else to talk to. They offered to come out and try a third time but we agreed instead to terminate our business relationship and pay a discounted amount. I get that paying for staff and equipment costs money, but in the end I still paid about $2k for services that had approximately $0 value to me as I still needed to do the work myself. A contractor friend of mine said to be really careful about who you get to work in your crawlspace. Companies that work down there get the lowest paid, least qualified guys to do those undesirable jobs. As at my house, they often don't actually complete the work because most homeowners won't go down there to verify it was actually done. I am inclined to agree. I would guess that many of the positive reviews are from people who trusted that the work was done rather than verifying it themselves. The picture is from after their second visit. Stay way from H2O Away.

I called H20 Away when a pipe burst in my house. I didn't know what to do, so my insurance…read morerecommended I reach out to them. They did come really quickly, but all they did when they got there was mark what was wet. It was odd. This happened right before we went on vacation, and luckily they said they would be able to take care of it in the week we were out of town. In my mind- take care of it meant get everything fixed, I was so wrong. The day we were flying home, an HVAC guy we had never met or been in contact with called to say he could not install our heat because our house was such a mess. I was shocked and called H20 Away to see what had happened. Our coordinator was not in contact with the people who were at our house and had no idea. We ended up coming home from our trip to no heat, no water, and a house that looked like it had been torn up by animals. We had NO idea they were going to remove our shower, all of our cabinets and countertops, our stove, and our HVAC. This was all done without our knowledge. Our coordinator and scheduler never really knew what was happening inside the house, which was super challenging. The project took about a month, with barely any progress happening on each visit. We also had a different HVAC guy show up at 9:30 PM on a Tuesday. I called H20 away to ask about it and they said they gave him our door code and figured we wouldn't be home. WTF? This scared us. I was grateful they worked with our insurance directly, but they really misled us in terms of the scope of work, how long it would take, the quality of the work, etc. Our house is completely torn up. The contractor they recommended we work with to fix it has 2 stars on Yelp, so I will just be cutting contact with them going forward since our insurance has already paid them out (for an OBSCENE amount based on the work they did). The people are nice and they came over quickly, but the work itself as well as the communication and schedule was super disappointing.

I know times are tough right now, but I prepaid half the quote for my service. Then after the first…read moretrip, AJ needed to come back at a later time to complete the work. I paid the other half and haven't heard back since. (I won't be making that mistake again.) I've been ghosted at this point with half the work still incomplete. AJ seems like a nice guy, but this is really unprofessional and I don't have the luxury of being able to hire another plumber to complete these repairs... This was already too expensive.

We needed a crawlspace cover installed. AJs provided the lowest estimate, fastest response, and…read moregreat service. He was on time, true to his estimate, and the job is what we asked for. He even found additional issues while working that we were unaware of, but didn't try and sell us on another job. He educated us on what to do and next steps, if we wanted to take action. We found him honest, skilled and would hire him again.