This review is regarding their excellent customer service. I have not yet been on a ride with South…read moreBay Yellow Cab, but I booked a ride with them in advance. I had to make some changes to my reservation and called their number. I got through right away and Operator #1510 was able to revise my booking. She was extremely helpful, friendly and patient. Without even having been in their cab, I felt compelled to write this review simply due to their A+ customer service. I'll follow up with a review on the ride experience.

What happened? Used to be fairly reliable. App crashed when I needed ride. Called customer service…read moreand get a San Diego number (I'm from LA), so didn't trust the operator for a ride to go LAX for international flight. On return home, app crashed again.

Just wanted to praise the South Bay Yellow Cab _driver_ who recently took me to LAX. Maybe the best…read morecabby I ever had. He saved a lot of time us by using a couple of shortcuts to bypass the crazy Christmas rush traffic. I knew one of them, but not the other. In over a dozen years taking cabs to LAX, he was the first person who suggested the shortcuts. I wholeheartedly agreed, and got dropped off in record time--Christmas rush and otherwise! Tried to call the main office to compliment the driver, but haven't gotten through yet. I agree with another reviewer who said that South Bay Yellow Cab is hit or miss. This time for me, it was a resounding hit, all due to the cabbie. I wish I had gotten his name.

worst service ever. no wonder noone wants to ride taxi anymore! called a taxi for an older couple…read moreand they had to wait over 30min... assign taxi didn't move for about 20min

Very reliable and great drivers ! Highly recommend! Our…read morefriends and family have used them for years !

SoCal Private Transport has provided us with outstanding service on numerous occasions. Gus has…read morebeen reliable, friendly, and flexible as needed. My daughter's flight was delayed eight hours, and he was still available to take her to the airport at 4 am. I highly recommend Gus and SoCal Transport.

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

If you want dependable, professional, personable shuttle service Johnny's CA Shuttle is definitely…read morethe company you want to contact. We used them to take our group of 6 to and from the Carnival cruise terminal. Not only were they on time, they were really good about communicating with us so there was no doubt we'd be taken care of. Scheduling was a breeze. We will definitely use them again. Top notch business!!

I called ten car services in Los Angeles before finding On Demand Car Services. They were kind,…read moreresponsive and the most reasonably priced! I found them years ago and relied on their service exclusively for the past five years, post COVID. They have NEVER missed a pickup either from my home or from the airport at any hour. The owner is particularly kind and thoughtful when he picks up my 88 year old parents which I genuinely appreciate. The cars are clean, new and always have bottled water. This is the best car service I have ever used.

The best of the best! Toufik and his team always *get us there without a care*. Couldn't recommend…read morethis service more highly!

From the owner: Fast, reliable and our excellent customer service will not be beat!…read more Rapido, buenos y nuestro servicio al cliente es el mejor!

Absolutely, 100 percent, the worst taxi ever! From the Omni Hotel to Lax, it was the taxi ride from…read morehell! Things started out shady and went downhill fast. The dingy blankets covering the back seat was my first indication that this would not be a pleasant experience. Then there was the lack of air conditioning. I removed my jacket, as I was becoming queasy from the heat, road noises and the banging of my luggage as it rickshawed across the hatchback compartment above the trunk of the cab. By the time we arrived at LAX, I suspected the sheet was covering stains from a previous victim of this aggressively driven hotbox. But wait! There's More! I was told by multiple people at the hotel that the fare was a flat-rate of $52. When we got to LAX, the POS screen flashed a fare of $60+. The driver asked if I had cash, otherwise the fair was $60+, "but it was okay to not leave a tip". BUT WAIT! There's more . The POS machine failed to work, so driver persistently asked if I had cash. I gave him a $100 bill and he could not make change! Back to Square 1; he fumbled around and got the machine to work, but it did not provide a receipt. The driver provided an old-fashion business card receipt that I could complete by hand. I was overjoyed to enter the air conditioned confines of the airport.

No show. Reserved a ride to LAX the day before. The morning of my flight, no show! I called…read moredispatch and they said they didn't have a driver assigned. It shouldn't take nearly 24 hours to arrange a driver for a ride. Don't expect to hear anything from the company beforehand, you'll find out your ride fell through 10 minutes after your scheduled pick up and there is no taxi is in sight. Absolutely absurd.

This is the only taxi's I call when at home. They are based out of Hermosa and they are always very…read moreprompt. The drivers never bat an eye if I want to go to LAX or across town (many taxi drivers get mad at you when it is a short trip). They are all very friendly and one of them use to decorate his car inside and out for Christmas, Halloween and Fourth of July. I do not know how many drivers there are but I often get the same drivers which makes it feel more personalized.

I was just harassed by cab 718 in Hermosa Beach. I do not appreciate my wife and I being verbally…read moreassaulted by your companies employees. We walked up to your cab and witnessed this cab driver of 718 getting in a verbal altercation with another cab driver. Feeling uncomfortable with the situation, I choose to go to the second cab in line. Driver of 718 insisted I get in his cab because he was next to take someone. When I told him I would rather wait because he was yelling at another cabbie, he told me I wasn't as good as the next people. While pointing his finger at me, he continued to say these other people were better than my wife and me. How does this make your company a service people want to use in a world of other choices. We have the rights to freedom of choice. 718 hurts your company and I would take note of his record. These type of drivers make Uber more desirable. My only regret is I didn't use my Uber app before walking to your cabs, because this hasn't been the only time I've had issues with United. I'll never use your service again.

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.