There is currently an open Department of Public Health investigation against Dr. Kalpana Reddy at…read morethis location of Middlesex Primary Care. My child was a patient of hers starting in /2023 without incident. However, after negligent and substandard care where an unlicensed clinical psychology intern was allowed to discuss my child's treatment with Dr. Reddy, my child was given the flu vaccine in September of 2025 without consent from my wife or myself. Dr. Reddy's excuse was that the child seemed so mature she forgot to ask us for consent. My child was 13 at this appointment. Connecticut law requires that ALL vaccinations and wellness checkup related care be approved by a parent or legal guardian and Dr. Reddy knowingly bypassed parental consent laws. Do not send your child here.

I'm really sad that I had this experience there but I had been using Middlesex Primary Care since I…read morewas an infant. So when I moved to Clinton, I started going to this location. That being said I have a thyroid condition. And I don't have a thyroid anymore. I was having severe symptoms for years G.I. my heart ovarian Sez. And many many more I had lab work to show that I was going autoimmune I had lab work to show that my thyroid was not regulated. They would not give me referrals to an endocrine or to a G.I. I never knew why. And a few years later sure enough I went full-blown auto immune because of their neglect. It was hard because out there there are not a lot of good quality doctors. I had trouble finding more so I stuck with that. Until I found a hormone Doctor Who I absolutely love and it's not with Middlesex. I hope anyone who uses this facility ends up being a big advocate for themselves because you'll need it.

Vey nice docs. Warm and certainly caring. But what's up with the long hair down to mid back? It…read morecertainly isn't healthy for the patients who have to endure it flying around and sometimes hitting them in the face! Very sloppily dressed. It just doesn't instill a lot of confidence. How about grabbing a comb and a hair elastic?

Dr. Cue has been the primary pediatrician for my children since we moved to Middletown (almost 3…read moreyears). The parking lot is large with a ton of handicap spots. I love the waiting room at this pediatrician's office. There is a special area for the sick children and tons of toys in both areas. We usually get called in rather quickly and the wait in the room is no longer than I normally expect it to be. Dr. Cue and the rest of the doctors and nurses in this practice make an effort to have a cheerful disposition and respectful approach. This office is very modern and and uses many new technologies. I appreciate all the in office tests they are able to do and get done quickly. We have not had any issues with flu shot shortages here either. This office is always bright, clean, organized, and full of positive energy. We are so extremely happy here.

I come here to see Dr. Kane…read more He is very professional with his approach and explains thoroughly the bodily functions that were unknown to me. He takes the time and care to treat me through an holistic approach to aid my body maintain homeostasis. There is a naturopathic pharmacy on site for all of your needs

I just got off the phone with the receptionist, and unfortunately, it was an incredibly…read moredisappointing experience. She was extremely rude and repeatedly cut me off while I was trying to explain the reason for my call. I mentioned that I had been a previous patient of an APRN who worked there years ago. Before I could continue, she abruptly cut me off to say, "We don't do prescriptions here." I replied that I wasn't calling about prescriptions, but she still insisted, in a dismissive tone, "Well, I'm just letting you know because the APRN was able to do that." I repeated that prescriptions were not why I was calling. I explained that I was looking for a PCP with a holistic approach and wanted to know whether my insurance would be compatible, attempted to explain about my insurance. Again, she cut me off, saying, "We're not a PCP and don't sign off on anything for insurance." Once more, this was not what I was asking. I finally had to say, "If you let me explain, I'd appreciate it." But at that point, I told her that if this was the experience I was receiving over the phone, I would take my family and myself elsewhere. This was honestly shocking. I'm sure many of the other employees are wonderful, and I was looking forward to the possibility of becoming a patient again. However, this interaction alone completely changed my mind. Because of her behavior, I will absolutely be looking elsewhere for care.

Let me begin by saying I just moved to Middletown about 5 years ago. I came from the Danbury area…read moreand I have been trying to find a new PCP ever since. I saw 2 different providers and needless to say I was not at all happy with the care I received. So the search continued... I had my first appointment with Dr. Marie Monticciolo in Rocky Hill yesterday. I felt that I needed to complete a review for the entire process, start to finish. From the time I called to schedule my appointment until the time I scheduled my next appointment was completely fabulous!! The staff at the desk were SO friendly. Dr. Marie Monticciolo also was so friendly... and knowledgeable...and thorough! She took me into her office first, and went through all of my active diagnoses and medications... then took me across the hall to the exam room and did a full assessment. I needed to make a follow up appointment per her request for something she was concerned about. She gave me some papers I'd need from her to have a few things done like blood work, and I was on my way!! The appointment took about an hour and I sincerely feel positive! She made me extremely comfortable and listened to!! I would highly recommend her to anyone whose looking for a PCP. A+ from office staff to Dr. Marie Monticciolo !!! Thank you all so much!!I finally found a new doctor!!!!

Marie Monticciolo, MD has been my primary care physician for several years. Both her and her…read morehusband (Richard Monticciolo, MD) run an internal medicine practice where one on one patient care is not seen as an inconvenience but as an integral part of their treatment philosophy. Prior to initiating treatment with Dr. Monticciolo, I was treated with several physicians through Hartford Medical Group. However, I was finding it increasingly hard to get an appointment, and once I did I found that I spent longer in the waiting room than actually having a consult with my physician. Many times I was not even seen by an M.D. but his or her PA. Regardless of who saw me, half the appointment was spent reviewing my medical history before getting to why I was actually there. I felt that I was a co-pay and not a patient and upon that realization I knew it was time for a change. Since I have begun to see Dr. Monticciolo, I have ALWAYS been treated by her. The practice is small (just her and her husband) and there is not a lot of frills to their office. You will not find your medical records stored electronically or fancy diagnostic tools, but what you will find is a doctor that knows her patients, is willing to talk (yes - talk) with them in her office before the examination, and refer you to another physician if she feels it is necessary. My medical records may be handwritten but I know that they have all been meticulously written by Dr. Monticciolo who - from the routine wellness visit to more serious matters - will give me sound medical advice and excellent patient care.

I started with this practice when I was a child. I left,…read morebecause of a move. When I moved to Middletown about 11 years ago, I started up with the practice again. The doctors and nurses are very competent. The office staff is friendly and attentive. They have assisted me with diabetes management, diagnosis of myomas, and my pregnancy. I continue to go to this practice, my husband joined, and now my son is also a patient. This is a great office for families with young children.

first time ever seeing a cardiologist..saw Dr Corning, in Old Saybrook. Middlesex cardiology, at 51…read moreMain St,, a very caring, knowledgeable Cardiologist..Did not rush me, and answered all my questions.. was very kind and reassuring.. I felt very confident with him, and the treatment he recommended, the tech, the front desk, etc all very caring and professional.. they all said, Inwas in good hands with Dr.Corning, and Inwas.. Highly recommend him..

I went to Middlesex Cardiology for a pre procedure pacemaker evaluation appointment to check the…read morecurrent charge on the generator battery The staff was concerned,courteous and, thorough. A referral to the electrophysiology specialist at Hartford Hospital was made ands date was determined for the procedure and a preOp appointment. Thanks

First of all, the medical care I've gotten from Dr. Buckley and on occasion when he's been…read moreunavailable, from APRN Arsenault is second to none. They are both very thorough, and spend whatever time is needed with me to answer any and all questions I have. That said, although the office staff is very friendly and nice, the SYSTEM is BROKEN. Every time I call the office, it goes automatically to Muzak. I'm usually on hold at LEAST 10 minutes. Today it was over 20 minutes. I'm not talking about someone answering and asking me to please hold, then waiting 10-20 minutes. NO! I'm talking about no one even picking up and acknowledging my call for that long. This is inexcusable, when people need to make appointments or in my case, speak to someone about a prescription order that never got to the pharmacy. Ok, I'll get off my soapbox now, and say that the medical care I receive is worth five stars, bumped down one star for the office chaos that also shows when one is in the office.

I really love all the doctors at this location and most of the front staff our fantastic with the…read moreexception of Marilou. It could be the phone or in person it doesn't matter you will get the impression she hates your guts and wishes you were elsewhere. What really sucks is she is the office admin which clearly isn't the correct position for someone who hates peopple Update: marilou probably reads these reviews because now she terrorizes not only me but the rest of my family who is with the practice. So sad not only did her unprofessional and mental behavior earn her place of business one star but it cost the practice patients. I will be pulling out of the practice today and encouraging others to do so.

Awful experience with this group. I went in with some gastro issues and was told by the physician…read more(Dr. Liu) that I was due for a 10 year screening and he would bill it as such, which he did not. I knew my issues weren't anything a colonoscopy was going to diagnose and would have declined had he not said it would be submitted for my screening. I now owe thousands for a procedure that I would have never done if I had to pay for it. I called the billing office and the woman was so rude when I explained the situation and was told that the physician knows he cannot do that. I trusted what he told me, not knowing that even if you are due for a screening, it can still be charged otherwise. In addition, I had the procedure in the hospital and they were short staffed and were trying their best but as I sat waiting, everyone could hear the nurse on the phone talking to another floor about Christopher xxxx (she said his full name) and when was the last time he used cocaine so they could determine when he could come down for his colonoscopy, completely breaching patient confidentiality. Their office staff also accidentally called me to tell me that my insurance wasn't going to cover a prescription and when I told the woman that I don't think I had a prescription for that she paused, confirmed who she was calling (which was not me) and then apologized and said she dialed the wrong number.

I've been using them for years. Dr. Ricci is professional, thorough and a great guy. Quality and…read moreefficient care.

I came to Dr. Byrd in March of 2006 when I discovered I was pregnant with my son. Some of my most…read morememorable experiences with Dr. Byrd include her general attitude towards my concerns with my first pregnancy. Dr. Byrd would speak to me in a scolding manner and accuse me of not eating simply because I had not gained much weight by my 5th month of pregnancy. Mind you I am a respectable grown woman at the time with a long term full time office career and health insurance.. So I can't even say she was judging me for my lifestyle. I also had frequent occurrences of blacking out in public while walking. She would literally laugh at me and tell me it was normal and act annoyed if I would mention it again at the next appointment. Come to find out I actually had a heart condition (Supaventricular Tachycardia) that was later diagnosed when I relocated to another state at 8 months pregnant. Dr Byrd would also take sonograms and keep the best ones for her file only giving me the absolute worst distorted print outs of my unborn child.. My child was perfectly healthy and she didn't seem to need them for clinical purposes.. She would just smugly file them away in a folder. On 4th of July weekend of that year I contracted salmonella poisoning and was vomiting and had diarrhea and a high fever and could not eat or drink for 3-4 days. I got scared and called the oncall # for advice like any pregnant woman would. Dr Byrd called me back from a BBQ and literally scolded me and spoke to me like a livid mother for bothering her on the holiday. She actually said"I can't believe you would disturb me over the holiday for THIS?!". I am so glad she did not deliver my baby. I have nothing good to say about my experience with her.