I went to get new windshield wipers at my trustee Napa store who have been so helpful in the past…read more The guy behind the counter said he couldn't help me install them. "He was told not to." Ok?!? Next store then... Auto Zone was more than happy to help.

I can for windshield washer fluid and they had some. There are items on sale as well if you www t…read moreto browse through the store. The staff was fine, friendly, and got me in and out of the store in lEss than 5 minutes. I didn't go looking for specific parts and didn't need any special services so I can't comment on that. Overall it was a fine visit.

EVERY SINGLE EMPLOYEE HERE IS RUDE. I had a terrible experience at this O'Reilly's. The man helping…read moreme was incredibly rude and talked to me like I was dumb -- maybe because I'm a woman, but either way it was completely disrespectful. He clearly didn't want to help me at all. On top of that, he was eating sunflower seeds and spitting them out while "assisting" me. It was unprofessional, unhygienic, and honestly disgusting. I came in for help and left feeling disrespected and frustrated. Management needs to address this behavior because customers shouldn't be treated like this. I definitely won't be returning.

This is a pretty big auto parts store which is great if you need a part for your car or truck…read more The reason for the five star review is because the employees here were very determined to find a very obscure part for an older vehicle that my buddy owned. They spent almost an hour on the phone with different contacts and researching solutions online for us. This was after visiting three other auto parts stores that weren't nearly as helpful. This is my new auto parts store.

Zachary helped me with my battery. He was super sweet and helpful. I wouldn't know how to fix my…read moreissue without Zachary's help. He was very straightforward, knowing what to do to fix the situation. I'm beyond grateful how swiftly he was. Thank you Zachary!

My Subaru car battery needed to be charged (battery was healthy but SOC had dropped to 65%). I…read morecalled Autozone and not only did they agree to slot me in on a Sunday and to physically remove the battery from my car (which turned out to be a little trickier than expected) but they were polite and courteous the whole time. The job was complete in less than 2 hours and they had 1 happy customer. PS: I called O'reilley Auto Parts before I called Autozone and was told that I needed to remove the battery myself and bring it into the store. A little inconvenient since I did not have the right tools.

Had a great experience. Kyle gave me all sorts of help and even put the headlights I bought into…read moremy car. Awesome!!!

While driving to a friends house, I had a 'fast clicking sound' coming from my f-250. I came here,…read moreI guess it was my blinker. Not knowing what to do, the guys not only sold the part but fixed the problem. Happy with the quality of service. Cost under $10. Of course I tipped the guy. Thank you

I have had 2 custom wiring jobs done at HID Kit Pros over the last 6 months and have left happy…read moreboth times. The lead tech has always been super friendly, understanding, and has always prioritized getting me the look i want out of my truck. They have gone over the hours budgeted both times but chose to honor the estimate they gave me. Inspecting the wiring work they did myself shows an amazing attention to detail and sound technical practice. They also told me that if i ever encounter a problem they stand behind their work. I really cannot say enough positive about this business. I certainly will be a lifelong customer and will continue to bring all of my future vehicles here. Great work Ben and Team!

I replaced some tired halogen low beams with Hylux ballast and Mirimoto HID 5K and the system know…read morehas held up perfectly for over 5 years now. I also replaced the entire headlight assemblies (Hella) which i brought in myself and they did the correct way to install/convert the outdated lights. This many years later I have no inside "spider webs" nor any UV fade or discoloration on the inside or outside whatsoever. I know there are newer systems now perhaps but this setup for an electronically sensitive vehicle works perfectly. Makes the older ML500 vehicle look brand new.

If I could put 0 stars I would. Very long wait for customer…read moreservice, very poor assistance when you finally reach a live person. The system will give violations every chance it can, which then costs fees to reset. My husband and I both share the car, so he has had violations for a donut because "it may have contained vanilla extract" violations also for no blowing even when car was shut off and no one was in it. Violations for a Reign energy drink. Violations for brushing his teeth. The list goes on. Each time, a fee is charged to reset.

I have had this interlock for about 7 years now. I am finally due to get it out this November and…read morenow today my device says lockout will start soon due to a violation. I always blow in it. I do nothing wrong. now I have to drive 2 hours to get this fixed when I literally just had it serviced. the guy said if you don't blow within 2 minutes its an automatic violation. well it's negative 20 degrees here in Minnesota and It would be nice to start the car for my son before school. I guess that isn't allowed. but the thing is it wasn't beeping as if I had left it sit for too long. I suppose it's just another way lifesaver is trying to screw me over just how they were charging me too much at one point. now that I'm on my last 6 months of having it they want to give me a violation for no reason.

Jeff was outstanding as usual. We have had 4 rack…read moreinstallations on 3 vehicles and each time staff goes above and beyond to be fast, efficient and courteous. Thank you! Love these guys!! Jeff Evan & Steve !

They scheduled us on a Sunday putting on a Mini Cooper bike rack, at 11am and said it would be done…read morenot later than 5pm!! Putting one man on a job for this huge job was a huge mistake. It took over 7 hours and we live 1-1/2 hours from his shop! Owner never should have had us come in at 11:00am either only one man onion until we started calling at 3;30-4pm asking ho we no much longer! Never go on a Sunday to have a bike rack installed!! This was way too long for this job and not enough help for one guy working installing a bike rack! Owner had no idea how long 7 HOURS on a job which should have been completed much earlier! Owner had no idea but insisted it could be done by 5pm! WRONG!! Do NOT believe The owner. Book a shop closer than our 1.5 hours to get home as we finally reveived our car at 6:05pm at night! PLUS it's evening traffic!! This was nutts to go in on a Sunday! This owner should havenBooked our install at 8 am on a weekday and not 11am on a Sunday!!!! Book an owner closer to your home to avoid the headache and frustration of a 7 + hrs wait! We are snoebirddd so do not have a second car here in Lake Stevens WA. Think before you book this bike rack install, book a group that puts more than one installer on a Mini Cooper! Run elsewhere. Do not trust him !Our install was longer than promised!! We are not happy! Rating our experience 2-3 T. Ringstad

Took my Nissan GTR in because it was making a noise that the dealer or another service place could…read morenot figure out. They were able to figure out the problem, remedy, and I was in and out in a few hours. Super friendly, great service, experts at their craft.

Brought my 2004 Acura NSX here for an alignment on 6/14/19. I had just recently lowered the car and…read moreinstalled new wheels/tires. Extremely happy with how everything turned out. The technician Memo, (sorry if I misspelled your name!) did an excellent job. I was waiting in the showroom, he brought out the spec sheet and asked me if everything looked okay. I asked him to make a little adjustment to the front camber and he took care of it without hesitation! Car tracks straight and steering wheel is not off center anymore. Jeff allowed me to take a peek around the shop as well, that was a nice bonus! Pretty amazing to see so many amazing vehicles in one place. It was a pleasure to see the shop and talk with the tech. Thanks again guys!

My truck is getting old and the parts are getting harder to come by, but I love my truck and it's…read morestill not done after 344,000 adventure miles!! Because Mitsubishi starts ramping down some parts after 20 years I have to get craftier in my search nowadays and that's how I came across "Best Use" online. To make things trickier I have the unicorn of Montero's, the 3.5L, which had a much smaller run than the 3.0L. The part I saw online was 1/2 of what I paid, but I know that's because of the limited edition. Anyhoo, I honestly just wanted to leave this review specifically in regards to their completely superior customer service; it's off the charts amazing. Someone takes your order, someone confirms your order and that the part definitely fits your automobile, you get emails and calls at every step of the process and again once you receive the part. Now, the part I got ended up not being any good and I had to pull it back out and replace it w the old one. However, they do have a warranty on their parts so I wasn't too concerned about a refund, but now they want to charge me a 30% restocking fee after telling me nothing was wrong with the part, which my mechanic, myself and the dump of metallic shavings from inside wholly disagree. I b**ched and they drop the fee to 23%. Then when I acknowledged the refund via email with my unhappiness and told them they could NOT resell that part, they called and said they couldn't approve the refund unless I emailed again and just said I acknowledged the refund amount. I feel sorry for the customer service staff, but it's your only outlet to complain.

I bought transmission from this company in December 2025. My mechanic installed prooerly costing…read more$9,000. it leaked almost all it oil after 1st drive, on my driveway, after reachimg home, from an internal gasket iINSIDE the transmission itself, not from any interface part or installaion gasket. This company refused to take responsibility for its products and its workmanship and claimed that the Installation mechanic had to DISASSEMBLE the transmission and check EVERY internal gasket INSIDE IT !!! The company had assured me that they checked the transmission before its shipping. obviously that did not happen. They just want to sell their defectice products. DO NOT TRUST OR BUY THIS COMPANY ENGINES OR TRANSMISDIONS. THEY TRICK YOU IN PAYING THOUSAND of $$$$$ for DEFECTIVE PRODUCTS that will dail after payiing more $$$$ to install. Even after i agreed to share zhe repair cost, they sent me a fake invalid voucher that cannot be used in any merchant they said its good for.