Debbie of Beginner Steps Daycare LLC should NOT be trusted. She is extremely unprofessional (sharing personal matters about one family to another, bending rules for preferred families/children, sharing her personal financial woes when it comes to running her business, complaining about the revolving door of assistants she's had...). She has extreme highs and lows, which makes it challenging to manage her emotionally. Basically, you never know if the Debbie you're going to encounter that day is cheery or in an awful mood because your child gave her a migraine. It's just an added element of stress that is not needed when dealing with a daycare provider.
Honestly, I blame myself for even enrolling with her to begin with. The red flags were clear from the onset, but regrettably, I ignored them. Let's start with her referrals. Two were for parents of currently enrolled kids (no surprise they're not there now...) and one was from a formerly enrolled child. First off, the mom of the formerly enrolled child was completely surprised Debbie would offer her info as a reference. She made a comment how she had her daughter enrolled there many years ago and it wasn't a well set up business at that point so there were many bumps in the relationship. I immediately should've questioned Debbie's lack of qualified/recent references, but I didn't and proceeded to call the other parents. I expected nothing but glowing reviews, but there were definitely things they addressed that were concerning, mostly about other families. Naive me brushed it off as 'those must have been completely misbehaved kids and/or difficult parents'. Well fast forward one year and suddenly that was me. My daughter, who was about 15 mos at the time, was kicked out of Debbie's daycare, conveniently after we notified Debbie that we'd be leaving her daycare in 1.5 months and prepaid for that time. The reasoning was unruly behavior and Debbie fearing for the safety of herself, other children and her staff. Yup, from a 15 month old who never even did as much as bite another person. It was an absolutely awful experience that I was prepared to leave in the past, but a friend suggested I take her to small claims court, which I did. Debbie was totally not phased by the process and said she'd been taken to small claims court by other parents (HELLO - RED FLAG!?!?!?). I'm guessing that was a comment to convince me to drop the case since she'd likely win. I didn't. The judge, of course, ruled in my favor and Debbie had to make payments to me.
Do yourself a favor and DO NOT have your child enroll at Beginner Steps Daycare. You will save yourself a tremendous amount of grief! After leaving Debbie's daycare, my daughter then went to Bright Horizons on Long Ridge Road and had the most fabulous experience. The teachers adore her and she's flourishing. The teachers couldn't believe when I told them that my daughter was kicked out of her former daycare. But then again, I can't believe we dealt with Debbie for as long as we did. Yes, she's a cheaper daycare option and it's amazingly helpful from a cost and time savings perspective to have food provided, but in this instance, you get what you pay for. A mentally unstable daycare provider who has it in her to be absolutely loving and a great teacher, but then, in the blink of an eye, a total lunatic you have to handle with kid gloves. I hope the lesson I learned saves you from having to learn it yourself. Enroll elsewhere!!! read more