She was fabulous and she have very reasonable prices, and she does multicultural hairread more

I'm a Red Cross Disaster Nurse (RN) trying to speak to a pharmacist regarding a mutual client. I I…read morewaited on hold 30+ minutes before giving up; impossible to get through at any time of day. I tried calling Walgreens customer service. Again, the same situation. I took to time to write them a letter describing this situation but I'm not hopeful. Pick one of several alternatives near by.

Pharmacy guy Nate.. needs to learn to listen and not be rude and combative. ridiculous behavior…read more I'm shocked at how difficult he was being to answer a simple question. I work in a pharmacy and NEVER would speak to a customer the way he did. Get another job if you can't handle simple questions bud.

I wouldn't say I like this location. It seems to have a smaller selection than other Ulta stores,…read morethe staff is friendly, but I have had issues here more than once. I was also very displeased about my salon experience here, luckily it wasn't too expensive, but I had never had to come back the next day for my hair to be fixed. I also had so many things wrong with my hair, I just got it done, but it's different colors all the way through, fried, not what I asked for, spots were missed when applying lightener, and some parts of my head are lighter than others, and I wasn't told that what I asked for was unrealistic for their skill level. I hate to leave a bad review because they were very nice to me, accommodating and all but the level of skill seemed to lack significantly, maybe lack of experience but I was shocked honestly, my hair only looked good the day I walked out, after the first rinse though, with me following all instructions, it started to look bad, it seems like I did it myself, like an at-home dye job... how sad when I expected salon quality. I know this is perhaps a place some may not regard as a reputable salon, but I've been getting my hair done at other Ulta locations for over a year now, and I've never had a complaint! I've met great stylists. I'm embarrassed to say I even paid for my hair to be "done" it looks worse than what I started with! So much for growing it out and wanting a change. I might have to chop it all off and hope for the best at this point, and no products can save my hair. Everyone starts somewhere as a stylist, and I'm sure for this area, this work was exemplary! I'm sure it wasn't the stylist's intention/fault necessarily. Still, I've had stylists tell me what I want is not achievable in one session, or for their skill level or my expectations are unrealistic before touching my head, I've been told that if I choose to do certain things that it will destroy my hair, I've been told that the color isn't going to turn out the way I want it to... etc., but my issue is that I was told they were comfortable with giving me what I asked for through a photo example, said that it might be slightly different, then given something very different, work was also patchy, sorry but no amount of kindness is going to make up for that and also I was never told I should go to multiple sessions to achieve my desired look... After being so overwhelmed that as soon as it looked decent, I just left and was satisfied, but honestly, I don't think it's fair to pay for something you didn't even want... hope no one takes this personally.

Wish I could give zero stars. There is this horrible woman who is the manager and she's rude and…read morenot helpful to customers. It's like she takes joy in upsetting customers. They also re-sell returned items including stuff that has been used.

This is another location of the Cosmo Prof chain, which sells professional hair and beauty stores…read more I stopped by while I was in town and was able to snap up some deals. If you or someone you know has a current cosmetology license you can get about 1/2 off retail prices on great products. There is a huge offering of hair care, hair color, nail polish and products along with some beauty items like face masks, body lotion and skincare. Products you love are also available in gallon jugs or much larger sizes because this store caters to hair salons. The clearance section offers extra discounts, I like trying new stuff from this section because it's such a good deal. This is a great time to find holiday gift sets which offered more savings. This was my first time there in awhile and I was happy to see Murad skincare and Olaplex. This location was clean and well stocked. The staff was helpful and wearing masks. Def worth a stop if you love hair and beauty!

Currently in talks with the Better Business Bureau about this place. The obnoxious receptionist…read morethreatened to call the police if I couldn't pay entirely on my CC when I had bought half cash and half CC. Every business takes cash as payment, but she couldn't figure out how to use the register. Was NASTY and RUDE the whole time I was there and spooked the other girl, so my procedure was messed up. I had to get it redone. This receptionist gets up from behind her desk and physically pushed me out a door I was leaving. She also became profane and I was scared she was going to get violent so I left. IDK how this person has a job. They knew I had just lost my mother, yet she became quite unhinged and sent the police to my house where we are grieving, instead of just sending a letter discharging me as a patient. I decided not to press charges. Management did not offer any compensation for my messed up procedure.

Unprofessional and uncaring. I am not even sure how this place is still open. I went one time for a…read moretreatment. Drove an hour to get to the appointment, using precious vacation time from work to get there. When I arrived, I was told that the woman that would be helping me had a headache and wouldn't be able to see me. I explained how I had to leave work early to be on time for my appointment and they told me they were sorry but there was nothing they would do to help me. Knowing that I was coming from so far away, you would think they would call to cancel the appointment, but that was not the case. They then scheduled another appointment, and expected me once again to use my limited vacation time to get to the appointment. I will not be returning.

This is a very small store that specializes in mostly hair care, beauty products and tools that…read moreyou may not find at your typical bix box store or pharmacy. There are only 3 rows to this store and not a huge selection, but good basics if you need certain tools or hair care for example. Very limited make up and skin care. I was looking for specific types of hair combs and was able to find what I wanted here but the selection and shelves seemed bare. There is missing a lot of stock. Pricing is OK, not the cheapest. I got the general feeling that this store was outdated. I haven't been to Sally Beauty in years and remember going in other places in the 90's and early 2000's and seems like the overall look and style hasn't changed. Due to lack of selection and how small the space is, unless you have specific hair needs and can't find your stuff at Walmart for example, I don't see why you'd come here.

10:05 she unlocked the door because we had the nerve to be outside. Ignored my question because she…read morewas counting the cash drawer which I'm assuming should have been done before opening. Asked in an annoyed voice, "What now?" I repeated my question. She pointed down the aisle and said she couldn't leave the drawer to show me where the product was. Once she was done her task she helped someone else and was polite when I checked out. Pretty good supply of items but I ended up getting a pump spray because I couldn't find the aerosol version due to poor customer service. If you can't be to work on time to count the drawer before opening, don't give your customers an attitude.

Had an issue with an earring crawler that didn't fit right and they were willing to exchange it for…read morea new item of the same price with no hassle - great customer service!

Excellent service. Employees friendly and helpful. Will definitely come back soon. Thank youread more

Items in aisle so hard to social distance, standing at register other reg employee had to get 2…read moreinches to me to pass me 5 times. Was her register not supplied? Ordered on line for in store pickup. Will not do this again at jc pennies in Plattsburgh.