Well, I've got a lot to say, but to quickly summarize for those that dont want to read the whole…read morething: The buying process was pleasant and straightforward. There were no games, and we felt all the team members that we worked with were very genuine (Seth, Hal, Jim, Josh, and Leslie). In particular, we felt Hal went above and beyond for us. We highly recommend coming here. Post buying the vehicle, there were some complications, and the entire team did everything they could to make us comfortable and correct the situation as fast as possible (which they have done) Best experience we have had at a dealership ever. Detailed Version: We came in to buy a Dodge Durango from them, and were immedietly helped by Seth. After our test drive we knew we wanted it. We had a 2018 Civic to trade in, and they gave us an incredible trade in value. After working out the numbers with Seth and Jim for a little bit, we decided that we wanted to think about it over some dinner. Naturally, then did do everything they could to try and get us to stay (even offering to pay for our dinner ha). But we left off that Seth would call us 30 mins after they closed, which he did. We were able to come to an agreement, and Seth waited an additional hour at the dealership for us to get there and complete the deal. Upon arriving, Hal and Seth helped us with the closing docs and there were no games whatsoever. Hal even told us that they had gotten the monthly price down even more to accommodate our goal. Upon taking the car home, we thought to test out the 4wd feature briefly, and upon trying to switch back to AWD there was a large failure, causing us to not be able to go past 40 miles an hour and stuck in 4wd. I immedietly contacted Seth to inform him that we would be bringing the vehicle back first thing Monday morning, which we did. Having brought the car back to them, they took it into their shop, identified the problem, and informed us that not only would they be taking care of it, but they gave us back the car we traded in as a loaner car until the issue is resolved. Hal was with us pretty much all day making sure that we were kept up to date, and even at one point offered to drive us to our house himself. He went above and beyond to assist us. Also, Leslie, the person at the desk of the service department was extremely friendly and came in several times to explain everything that was going on. All in all, Markosian auto took a situation that could have been extremely messy and turned it into an opportunity to prove that they know how to take care of a customer. I highly recommend coming in here to buy a vehicle, and the next time we are in a market for one, we will be going to them first. I do however have some feedback for management. Upon reaching out to Markosian via facebook, we were told to "ask for Josh" when we got there. We did so, then were immediately informed that Josh is actually the Store manager and that we would be working with Seth. I just didnt like being told to ask for someone, then immediately being redirected elsewhere. I know there is no perfect way of doing things, but I feel it would be worthwhile to put some thought into figuring out a better system in order to provide a better customer service experience straight from the get go. Thank you again to everyone that helped us.

These people do not let you know all about there program and that the staff is mean and unfriendly…read moreunless your complaining and shaming you relentlessly. No professionalism at all. The GPS IS EXTREMELY DANGEROUS AND UNFORGIVABLE. 2 am on my way home from a graveyard shift and the car was shut off . On the most dangerous hill in Oneida county (the summit ). Also each time they shut it off it blew my battery and fuses and caused more repairs. The WARRANTY WHAT A JOKE they forget to inform you it is 100 deductible for each item they repair and they charge you for labor ,it is not included and that it may take a day or so to diagnose the problem then , they will get to it when they can . Even on your last resort DO NOT CHOOSE MARKOSIAN AUTO THEY ARE A RUDE INAPPROPRIATE DEGRADING NON HELPING ROTTEN PLACE TO GET A CAR . Don't do it , RUN RUN AWAY

Employees are nice and respectful. They'll get you in a car you want and are flexible with updating…read moreagreements

Kaly and Simon were extremely kind and so supportive!!! I felt very comfortable in their location…read more Great customer service!!

I haven't met many honest mechanics in my life but this guy was the real deal. Straight shooter…read more Nice. Wasn't out to screw me. Highly recommended.

I purchased a truck from Dan and drove it home, and the engine blew almost immediately after we got…read moreit home. The car was not driven long or abused in any way. I do take accountability and recognize that we should have had the vehicle inspected by an independent mechanic prior to purchase. That said, this was extremely disappointing and stressful given the expectations that come with buying a vehicle. Dan represented himself as a mechanic, which gave us added confidence at the time of purchase. We were also sold a warranty that ultimately provided no coverage or assistance when the engine failed, which added to the frustration. After I raised concerns, my husband was asked to sign an NDA. I did not sign anything. This further added to my discomfort with how the situation was handled. Based on my experience, I do not recommend purchasing from this company or from Dan. I'm sharing this to help others avoid a similar situation.

Skyler and Felipe we're so kind and personable and relatable. I got a new car for a great price and…read morelow miles. The process was so easy to get connected with your bank for a loan through them. Hassle free would buy a car from them again. I also got a free gift that gave me three free oil changes.

I recently purchased a Jeep Grand Cherokee from CU Auto Sales and couldn't be happier with both the…read morevehicle and the experience. Jeep was also doggo approved. :) Sean was fantastic to work with--friendly, responsive, and completely transparent throughout the entire process. He explained everything clearly, kept things moving efficiently, and made the whole transaction easy and stress-free. Highly recommend Sean and CU Auto Sales if you're in the market for a great vehicle and honest service.

We had a great experience buying our Mazda CX-30 from Jorge at West Auto Sales. I saw a few…read morenegative reviews online, but I can honestly say they don't reflect our experience at all. After getting the runaround at a dealership--including a $1500 fee just for paying cash--we decided to walk away. On our way out, the dealer tried to call us back with a "better deal," but by then we were already on our way to West Auto Sales. From the moment we arrived, Jorge was straightforward, respectful, and zero pressure. No games, no hidden fees, and absolutely no BS. We paid cash without any added fees, and the entire process took less than two hours. It was by far the smoothest car-buying experience we've ever had. If you're tired of the dealership tricks and just want an honest deal, go see Jorge. Highly recommend.

I leased a Jeep Cherokee 2014 from West auto sales. Pedro. Not only relentlessly hit on me and…read morestalked me on my social media asking me for nudes. The man who leased me the car. But the car broke down monthly and I had to pay for not only the car payment, but they forced me to pay for the car they lease me breaking down monthly. When the car broke down for good two days after I just paid them to fix the car for the millionth time they promised to lease me a car without having to pay to get into a new car. Then they changed their mind and wanted to charge me 1500 to get into a new car after paying Them to fix that car that was constantly breaking down. After they promised me they would get me into a new car for free. After I said no, they put me as a repossession. I do not recommend this place. They are terrible.

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

These guys are absolutely top notch in every aspect of the service provided. They are incredibly…read morethorough and transparent, give detailed advice and explanations, and care enough to personally follow up with customers.

Bought a 2024 Denali 2500 from them and the stereo/ infotainment system stops working completely…read more Have taken the truck into several times and they haven't done anything about it. Last time they said they would call me about it but they never did. Absolutely atrocious service and quite ridiculous that they can't come up with a solution for a fix it on a 95k+ truck

Updated Review. I left a negative review due to having to…read moreWaite on two occasion for 1 1/2 hours do get my New Denali serviced. Upon leaving the review a few hours later I received a Phone call from the Service Manager expressing his concern on my problem. Had he called just because I left a bad review I would have left it but upon talking to him he was genuine in his concern to rectify the problem. He wasn't worried about the review as mach as making sure I could be satisfied. He is a great Manager and asset to Salt Lake Valley GMC. He has regained my trust most importantly I am still a loyal customer. Thanks again for helping me out!

I'm sure everyone reading this has had a bad experience at a car dealership at some point in their…read morelife. Well, let me save you the stress and worry, this is not one of those types of dealerships! Starting my experience with sales, Ethan Haycock, who from start to finish was on my side and totally transparent throughout the entire process! He fought to get me the best interest rate and worked with an amazing woman by the name of Brittany Given, and the man....Chris Fairclough the salesmanager, who also swung for the fences to get me the best APR! From there, I went to work with Steve Martinez, the finance director, who continued the experience of transparency and willingness to build my own custom coverage that fit my needs! After that, I had the awesome pleasure of meeting Johana Cano, who helped me get familiar with all of the and outs on the Subaru touch screen platform and all the benefits of the vehicle. She is patient, knowledgeable, kind and very thorough in explaining everything you need to know about your new vehicle! Finally, Carlos Andrade, and his service team...Issac, Bri, Ivan, Alex, Jerry, Brittany, Ethan, and Rachel are not only super helpful and personable...but they GENUINELY want your experience to be the absolute best! At the end of the day being in sales, I understand that margin is a part of sales....and I want them to make their portion, even though they don't make commission! The difference is with this dealership actually shows you that they are in your corner, every step of the wave of the process!

update: they finished a nice renovation so it's like a whole new dealership, a lot more organized,…read moreand today they honored a deal they told me about, set me up a complimentary uber to take me home and back. They now send you a video of the car inspection and what the mechanic is doing so there is full transparency which I think is awesome. I updated from 2 to 4 stars (not 5 because honestly the experiences with that manager before really damaged the relationship and ability to trust the dealership) but it feels a lot better now - thanks to Rachel and the mechanics who worked on my car today. They have restored my faith and trust in this dealership.

They are the worst. They sale wrecked car as never been in…read morean accident. They only care that they make money off you!!!! Run do not buy a car from them!!!! 0 star

Holy Cow. What a horrific experience. DO NOT trust any of the prior reviews. These guys are so…read moreshady. I've been trying to buy a car for literally three day. They refuse to give you a price until you physically come in. Once they get you there and get you emotionally attached to the vehicle, they then tell you that the price has gone up due to the "auction" pricing. This happened to me on two different occasions and on two different vehicles which is how I know it's their standard practice. On the second vehicle as my daughter was literally on the bus ride over to buy the vehicle (still with no confirmed price even though she had physically been there once before) and with an appointment they decided to text us and tell us the car had been sold out from under us. Even though they we had been talking to them for 3 days about the car trying to get pricing (which they refused to provide) and we had an appointment, and they said they would be holding the car for us. Are you freakn kidding me!! No call ahead of time that that there was a different buyer. Nothing... Literally the shadiest car dealer i've ever dealt with. RUN from these guys. The finance manager is completely shady! He is the epitome of what gives used car salesmen a bad name.