1 star is too many stars for this place.
I have come to the conclusion that Beef O' Brady's is cannibalizing itself in Bay County. They have 3 locations and not one of them lives up to that family friendly, sports bar, down home feeling that they advertise. I have had the severe displeasure of visiting all 3 locations. Admittedly, this was my first visit to this particular store as I AM NOT a fan of this side of town. But, it was Father's Day and dads ate free so I took my family to enjoy some chicken wings and to celebrate my wonderful husband. It started out awful. Our waitress was obviously overwhelmed (although at this point it was not crowded. Not even a little bit. Maybe she was new, who knows!) It took her a while to get our drink order, and as I always do, I asked for very little ice in my sweet tea. She came back with a glass FULL of ice. I let it go because, again, I could see she was in over her head already. It took about ten minutes to get our appetizer of onion rings and they were not even hot. When she finally came back to get our order, we were already finished with the appetizer and some of us needed refills. I again asked her for light ice, and when she filled my glass, I got more ice than tea. (I have to stop here and say, I have waited many tables in my day...and the pitchers are, in fact, designed for ice or no ice, depending on how you pour!) Not a monumental issue, still. She came by not once, but TWICE, to tell us our food was about to be up. And 20 minutes later we still had no food.
It took FOREVER, and I mean FOREVER (almost an hour. 45 minutes to be precise) to get our meals. When I inspected my burger, it had mayo (I said no mayo), it also had tomato (I said no tomato as I am allergic) and it did not come with the blue cheese topping (which costs extra) that I ordered. My husband and I both had a burger and ordered them done medium. They were incredibly dry and flavorless. (Note:I ordered the "favorite, world famous, signature" Beef O' Brady's burger) Just when we thought it couldn't get any worse, our buns were hard as rocks (I'm not exaggerating here, they were either stale or much too toasty.) It took a while to get her attention but when she finally came over and I informed her that our orders were...less than desirable..and wrong..she sighed and took both plates off to the kitchen, She came back a few minutes later to inform us that her boss would come back with the plates.
I assumed (and I normally don't) that since the "Boss" was coming back that she would address all the issues we had thus far. But I was dead wrong. She plopped (yes, plopped) the plates down in front of us and walked away. The buns were cold, I still had mayo and tomato on mine, and still no blue cheese topping. I waived our waitress over once more and told her. She brought me a side of blue cheese dressing (not crumbles) to put on my burger. (Which, by the way, was obviously the same burger she left with, not a nice, new, cooked to medium burger)
All in all, I wish they would step up to the plate at all locations. The one in Lynn Haven USED to be a family friendly place to visit with good food. I don't what's happened but every time I go, I vow it will be my last visit. And this visit was DEFINITELY the last. read more