Cory and his team are all wonderful. Scheduling service is a breeze, and they even send reminders…read moreout for our yearly reverse osmosis filter changes. Salt delivery is quick and efficient, and for us, so worth the money to have them do it. I highly recommend Tri-State for your water softening needs!

Had a sprinkler company when we bought our house. When they were bought out the service went down…read more Found Tri-State and they have been wonderful. Proactive, communication is great and haven't had to call to set up an appt as they do it timely. Have had two great service techs out and both outstanding. Luke today spoke to me so I could understand and made suggestions without spending a lot of money and using a lot of water. I may be a bit of a nature girl. May be using one of their other services for lighting next year

We had Evergreen come out and install our water softener and I couldn't recommend them more. It was…read moreour first time having a water softener and they were super informative on the whole process, which I appreciated because I ask a ton of questions. Their communication was great and the technicians were really nice. When the county implemented the water softening thing, I called Evergreen to get it adjusted and they came over and brought salt for our system. I will definitely use them again for any plumbing needs.

They told me it was going to be $1000 for an hour's worth of work to fix my Toto wall mounted…read moretoilet with an in-wall tank. When I told them I thought that was a ridiculously high price, they further insulted me and said they "understood their pricing wasn't for every situation or budget and that's ok" which, to me, implies they only want to work with wealthy people. I called Sure Flow Plumbing instead and the could not have been nicer and had my problem fixed in less than an hour at a fraction of Evergreen's pricing. Don't even bother wasting your time with getting an estimate from Evergreen.

Absolutely fantastic customer service. Just moved to the area and have never experienced the hard…read morewater levels like up here. Called in the morning and they sent someone out same day to check the old system that was broken in the house and test my water and give me options. They didn't charge me for the service call to check the old unit as it wasn't repairable. They came back next day to install and were quick and efficient. 7 year warranty on all parts, service, labor. Their prompt turn around time, can do attitudes and customer service are something you don't see much in companies anymore. I will definitely be using them for all my future needs!

They also have a location in Tipp City. (Not sure why Yelp only shows the Urbana location.)…read moreI have used them for: Water testing, Water softener, Hot water heater, Well advice, etc... They take pride in EVERY job that they do! I WILL use them again.

John Glaser is a fantastic man! After 34 years it was time to replace our water softener. John and…read morehis crew did a great job at a good price. I highly recommend!

I had a great experience using Glaser Softwater! John was extremely professional, punctual, & even…read moreoffered opinions on how to prepare for my future water needs in the basement of my new home. I wouldn't hesitate to call on Glaser Softwater in the future! Thanks John!

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers, offering both residential and commercial services! Need your drains…read morecleaned, call today!

We have a reverse osmosis system that wasn't functioning at full pressure, and we also needed…read morefilters changed. Jeremy was polite, well-mannered and quickly fixed the pressure problem and replaced the filters, making sure all the drips and drops were wiped dry. When the charcoal filter is replaced, the water is murky initially. Often technicians don't flush the water to get rid of that. Jeremy did, I was so surprised and pleased. The in-home service was well worth it and less than expected, couldn't be happier.

Matthew delivered 10 bags of salt today. He is so polite and does everything i asked of him. My…read morewater softener is downstairs in my basement so its a real workout. He deserves my appreciation and i want to "thank him". THANK YOU MATTHEW HOPE YOUR DAY IS BLESSED!

They have missed 2 deliveries of salt. So we have no salt for our softener unit…read more I have called 7 times. Delivery goes straight to voicemail. Their recording is so annoying and very hard to listen to. All in I give them an F!

This company doesn't want your money. Save yourself some aggravation and go somewhere else…read more I began calling a month ago. I have yet to receive a single return call. I've tried reaching their sales department each time, left messages, left voicemails, everything. Not one return message in all that time. Probably about 15 calls in total, leaving 5 detailed messages. Avoid this place.

Good product, but customer service is terrible and manipulative. You can definitely find another…read morecompany to do the same work without all the extra fees and crappy management.

Wow is what I can say about this company. The owner Matt is amazing, very friendly and…read moreknowledgeable about his products. This is the second home we have have them install our water softener through out our house. They are very reasonable and care about there customers. Simply water is just great and they have an amazing and friendly secretary name Connie who should get a Grammy for her service. Thank you guys for taking care of our water in our home.