1. Bedrosians Tile & Stone

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Boise, ID

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Bedrosians Tile & Stone

4.0 (10 reviews)
Closed • 7:00 am - 4:00 pm

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5 months ago

Everything very expensive and very poor variety of tile. I surprised this place is still opened.

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1 year ago

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3 years ago

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3 years ago

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4 years ago

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12 years ago

Helpful 13
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3 years ago

Exceptional service and selection. Every single person made us feel like family! This is what customer service looks like!

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7 years ago

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Sue E.

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8 years ago

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Sue E.

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8 years ago

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Sue E.

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Review Highlights - Bedrosians Tile & Stone

“They were so helpful in selecting and designing tile, granite and quartz for our new home!”

Mentioned in 2 reviews

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Signature Granite

Signature Granite

(4 reviews)

WARNING The owner and manager have the worst customer service!! I ordered 2 slabs of granite and…read morepaid for installation cost over 6k, the contract says if they cut it wrong they have 24 hrs to fix it... That's is not the case with this company, as soon as they got to my house to install they asked for full payment before they even started! I already paid 3/4 of the cost ahead of time. So I paid! Then they went to install and all the pieces were cut wrong but one!!! The owner Trevor said he would replace it asap 2 weeks later they brought another set of slabs and they were wrong Agian and made his crew try to fix them at my house.. Very unprofessional. At this point I just wanted my money back and for them to leave! Trevor refused to give my money back and refused to leave! The job was terrible,I had another company fix their mistakes! Then I found out from his employees that Trevor and his manager had Covid and that they didn't have their employees wear masks or quarantine his employees, we have the right to know if people who come to our homes have been exposed!! He put my family at risk and all the other families he did installations at risk. I called the CDH about how this owner and his manager put our community at risk! This man is so greedy and selfish that I hope he get shut down for negligence. The employee told me they did over 16 homes while the owner and manager were at work everyday exposing their employees and customers the whole time. This company is over priced and do terrible work and have no respect for our community!

By far the worst customer service of any business I've ever dealt with. they destroyed nearly half…read morea slab of my very expensive granite and refused to do anything to make it right they actually asked me to not come back I sure won't and I hope you don't either.

Factory Direct Flooring - Carpet on stairs

Factory Direct Flooring

(9 reviews)

My wife and I were doing a relatively extensive home remodel (which was shown on HGTV), and we had…read morebeen through several of the bigger flooring showrooms in the Treasure Valley -- we got product and installation bids from all of them. Fortunately, we were finally introduced to Michael at Factory Direct Flooring. None of those other stores compared to the customer service, knowledge, honesty, attention, competence, and savings we received from Michael. He guided us through every step of the process: helped us decide which product would make the most sense for our needs, helped us choose the design that worked with our aesthetic, was flexible with the installation schedule, and his team performed a FLAWLESS installation. The best part is that Factory Direct did all this at a 5-figure savings over the installer that we were going to use prior to meeting Michael. After the installation, when another vendor came in and damaged the flooring, Factory Direct came back to our house, repaired the damage at no cost to us. Every member of Michael's installation team were professionals -- they showed up on time, they worked hard, they finished on time, and the results were perfect. I appreciated Factory Direct's work so much that I have referred several friends and business contacts to Michael -- and they all have seen equally great results and savings. I cannot be happier with my experience with Factory Direct Flooring. In industry filled with vendors who put quantity over quality, it is refreshing to work with someone who values craftsmanship and relationships. Michael, you have a client for life in me.

Quick response to my request for a quote. Able to install on our timeline. Very professional. Fair…read moreprice. Love our carpet!!

Bedrosians Tile & Stone - buildingsupplies - Updated October 2026

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