None of the lanes had working hoses, and I only got one of the boxes to take my money. Also, the…read morecoin machine is empty, there's mud all over every lane, and there's trash everywhere.

The best car wash in Bloomington! A clean, fully-functioning car wash facility that is worth its…read moreprice.

Ever since they 'upgraded' their system it doesn't seem to even wash the car at all... bugs are…read morestill on the car, the windshields are still dirty.... Wouldn't recommend going here until they figure out their new 'upgraded' system.

These guys aren't cheap - it was $325 for an interior and exterior detailing. But - you do get…read morewhat you pay for. They DETAIL every damn thing - the door jambs, ceiling, dashboard, coffee cups - everything! Even the buttons that you use to open the windows were sparkling! Aaron has good communication and answered all my questions leading up to the big day. He is easier to reach by text instead of phone. Location is closer to Ellettsville.

True my artisans. After seeing what they could do for my car, I sent them my husbands vehicle…read more(which he uses for his handyman/farm work). In other words, it was beyond filthy. When I got his vehicle back, I was amazed. They even got the ink that had exploded from a pen years ago off the dash! It looked like a new vehicle. Even smelled like a new vehicle. Obviously I highly recommend them.

The owners are terrific! They have two locations one here and the other on Walnut. The car wash I…read morepaid for times out as I was helping an old lady with her car wash and the owner literally watched me on his surveillance monitor, drove from Walnut and reimbursed me for the first car wash I paid for. These owners care about their customers to say the least!

I went to this car wash about a week or so ago to wash my equinox. I went through one of the car…read morewashes closest to the middle. And paid $14. Afterwards I went to put tire dressing on and my wheels were still black. I went in one of the self wash bays closest to the middle and spent another $3 in attempt to further clean my wheels. Afterwards I left a concern in the box with my name address phone number and email. I was very disappointed that I didn't hear from anyone even if it was to say sorry but that was a lot of money and I shouldn't have had to spend that much

I have been a steady Unlimited customer of Crew Car Wash for over two years.. I believe it was…read morearound March/April 2020 that Crew shut down operations when the realization set in that the COVID pandemic was not going to go away but continue in full swing. They took that two week shut down opportunity to upgrade their operations in Bloomington and, for those of us in the Unlimited Club upgraded us to the Unlimited everything including Underbody, Fast Wax, and Tire Shine for $29.99/month, normally $54.99/month, which I would NEVER had purchase on my own. However in July 2020, without warning, the FULL $54.99/month charge was applied to my credit card without being notified. And here I thought they just liked me! . I did not notice this expensive upgrade until SIX months later. My next comment involves the quality of services. Being a customer at the FULL $54.99/month, I began examining my 2019 Ford Fusion a LOT more closely. I saw fine scratches in the finish on the hood and fenders, a sure sign that the Fast Wax, an upgrade from their Clear Coat finish, was NOT being administered. This was brought to the attention of the manager. After going through a second time it looked as it should, clear, shiny and without fine scratches. Keeping the above concerns in mind, I notified customer service in Fishers and put them on notice that I was terminating my monthly billing. I had five more days to go. Today when I entered the car wash proper I was met by the manager himself spraying cars. I alerted him of bird droppings on the hood, he sprayed it, and I went through. Upon exiting, the bird droppings were STILL present AND the car wax itself was not applied in some areas. Who knows, perhaps their cleaning process itself missed the area? I can't say. So I say to present and prospective customers, caveat emptor, let the buyer beware. Know exactly what your service is supposed to deliver and, if it isn't everything expected, notify customer service so they can look into the reason, for the good of the company and their customers.

Crew Carwash has become terrible for the average person. They only want customers to be in their…read moreunlimited plan...which they show in every thing the do. I have been a customer of the 6 wash books. But no more. Crew has converted half the lanes to Unlimited only and the unlimited are allowed to go through while the ticketed customers have to wait. And wait. And wait. Unless you're willing to pay to be an unlimited customer, you're going to be a frustrated customer. And their website and their attendants reflects the same. I just tried to get a car wash in Bloomington (In) on 3rd street and the attendant just ignored me for 10-15 minutes...so going when they're less busy, the middle of the day, doesn't work either. I'm better off just throwing away a full book of Crew carwash coupons because they worthless if I can't get into the carwash.

My favorite Carwash. Very friendly attendants. Love that my local one is the only one (that I know…read moreof) that has free vacuums.

I have a brand new car, I had never taken it through a car wash yet. I bought my new car January 2…read moreand it had 15 miles on it. So I know there is no way that the car was already scratched. I took my car through this car wash on January 20th. I got out of the car once I went through the wash to dry it off really good, even though it was 10 degrees. I like to make sure the car wash cleaned it good and dry it so there are no water spots. I noticed lots of a small scratches all over the hood, mirrors and trunk. I filed a complaint with the office and received an email saying there is no way that the car wash caused these scratches. Remind you, this is a brand new car so where else would this have happened. DO NOT TAKE YOUR CARS THROUGH THIS CAR WASH IF YOU CARE ABOUT YOUR CAR. BECAUSE THEY DONT CARE ABOUT YOUR CARS I filed a claim and was told that the scratches were not from my recent visit to crew carwash. I have filed a complaint with The BBB AND I will be looking to sue for damages to my Brand new car. This was definitely done by your carwash and I will be sharing my experience with everyone who will listen.

Ever since I came to Bloomington for college 2 years ago I've been going here for my car wash…read more I enjoy taking time to clean and detail my car, and the car wash services near the IU campus are always packed even for the self-service. The price here is good, not many people waiting in line and I leave satisfied every time I visit.

UPDATE: The owner reached out to me and offered a refund so I updated the stars here. I think it's…read morestill confusing but apparently there is a button to press separate from turning the water to off. I have mixed feelings about this place. I went here to wash my car late at night and I saw who I think was the owner cleaning up the place. It seems like they take good care of it. However, the sign says that it's three dollars for 5 minutes of water. I used less than 10 minutes of water, but I got charged $15 when it should've been $6. I opened a dispute, but the company said that what I paid was accurate and I should not get a refund. Just warning you that the prices they display and the prices you pay are not the same. It's probably better to pay in cash and see if that works. That way you won't get ripped off.

I paid for dryer and car was still soaked when I drove out of car wash. The dryer is like 5…read morehairdryers on top not even on side of car. Do yourself a favor and look for another car wash. Not with the money.

I'm not good at keeping cars pristine. So, when I go, the car wash machine and workers usually have…read moretheir work cut out. I'm always very pleased with the results. If not, I have gone back thru a second time and they will allow me to pass thru to make it the best possible. Workers are always knowledgeable and efficient. Overall, It's a very good investment and value to get their little coupon books. I don't immediately have pics to share of my personal vehicles. But similar to each of these have gone thru the washing system.

I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.