I recently had my car serviced here and I was very impressed with the quality and knowledge of the…read morecare I received, my car had its Transmission replaced and it was done in record time with such precision that I was thoroughly surprised... it is running perfectly now, I am so happy... the mechanics were great and the owner of the shop was pleasant very helpful, he is wonderful with his customers and caring... I just want to thank everyone there and I would recommend The Waterbury Transmission to all of my friends and family Lynda Markie

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

Ralph is an amazing customer service guy. He reviewed our transmission issues and his shop…read morecompleted the repairs and they stand behind their work.

Ralph did a great job. Got my truck in ASAP swapped out my transmission is record time. said what…read morehe did, did what he said. Would use him again. I actually just dropped off a work truck when I picked up my truck

Mark and Travis are great mechanics. They made my truck run like new. These guys are honest,…read morereliable and respectful. Thank you again!!!! Jen Tucker

i took my 68 c10 to mark at the shop we discovered a blown tranny after research we put a new…read moretranny in that was built mark was great to work with and i highly recommend him and his shop for your next rebuild

honest great price only fixed what needed to be repair done when said it would be…read more no extra or added cost

Standard transmission shop operating procedures in effect here. Quote one price and pad the bill…read moreafter with the "extras". Last gasp of a dying industry as electric vehicles take over. Guard your wallet.

this place has honest caring technicians. I highly recommend them . Quality wok at good prices.read more

The Wolcott area is filled with auto-repair options with Bristol and Waterbury on either side of…read morethe town. I've used several different places over the years but none of them have been as satisfying as Fran's. Fran has probably done work on 10 occasions on 3 different vehicles over the last 9 years (with some other repair shops between) and if he has the open schedule, I will pick his shop everytime for anything outside of tires or oil changes. His turnaround time is excellent. Fran will have me usually drop my car off the night before. He has it diagnosed and repaired usually within the following working day. If he cant finish it before the end of day, he will let you know prior to doing the work. He also won't add on extra work. He will inspect and detail out what's causing the issue that you may be experiencing. So far I've yet to have an issue with the work completed on my vehicles. Fran's work has held very well and if I had any issues I'm sure he would stand by the work he did. I highly recommend using Fran's shop for your next car issue. You will be taken care of .

After years of searching, I've finally found the absolute BEST auto mechanic, close to home,…read moreprofessional and thorough, with the most personable and solicitous personnel, namely Allison. Fran's Automotive will provide you with honest, fair, and timely service, and insure that the job is done properly and completely. Fran replaced my thermostat housing in one day, in fact, diagnosed, replaced, and drove my car briefly to be certain all was well. Unfortunately for me, Fran found an additional issue after driving: one that's been noticeable to me for well over a year as a burning smell every time I drive the car and one that I chose to ignore (not smart on my part but ignorance is bliss lol). Turns out, there's a gasket leaking engine oil onto the manifold (I think that's what she said lol), thereby causing the odor. Fran is extremely busy, but they're fitting my car in next Thursday to correct this issue, too, again at a fair price, and I couldn't be more grateful. Lastly, I need to tell you about Allison (she runs the office). You couldn't ask for a nicer person to deal with! And not only is she extremely personable, but she offered to take me home when I dropped the car off, and she picked me up when the job was finished! When you're completely alone, this kind of human kindness is so rare, especially during a pandemic when you really don't want to call an Uber. This meant more to me than I could ever express, and she's offered to do the same next week when I return. Fran's Automotive has earned my trust and gratitude, and this review stands as a testament to that to anyone reading this. If you live in Wolcott (or anywhere else, for that matter!), instead of getting towed by AAA to the distant garages recommended by them, take or tow your car to Fran's: you won't be disappointed!

They did a great job on my transmission they showed me the broken peace's and actually guided me on…read morewhat upgrades on the transmission would work best for my truck I recommend them 100% and will be back for future fixes

I took a vehicle in with blue smoke coming from the exhaust. They couldn't get it in for a week but…read moreassured us it was fine to drive. The next week we dropped the car of to be repaired. After leaving it there for 4 days, we picked it up...still smoking. $750 later, the same fellow tells both my wife and I that it was just remaining oil in the breathing system and it would burn off with use. After 2 weeks it was even worse but they couldn't get us in for another week. After waiting a bit for our second appointment, we took it to Black Bear Motors. They were professional, informative and knew what they were doing. When we left there the car was fixed. Too bad the poor workmanship and even worse advise from Economy Transmission cost me over $8000 at Black Bear. And now these clowns don't think it's their problem. I would gladly refer them to people I don't like