I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

My car was in desperate need of repair. I took it to Jim & Sons Auto Repair and they did an…read moreexcellent job. The people there are very nice. I would recommend it to anyone who needs their car serviced.

Jim has been doing repairs on my 2005 Chevy Astro AWD 8 Passenger Van for the last 4 years. He was…read morehighly recommended by several people to me. My van has very high mileage but I need a van to move big items for my business, and I cannot afford a new van and don't like the newer models because they don't have as large a capacity to carry. Jim keeps my van in good running condition, is honest, and has fair pricing for repairs. D.T.K.

The Wolcott area is filled with auto-repair options with Bristol and Waterbury on either side of…read morethe town. I've used several different places over the years but none of them have been as satisfying as Fran's. Fran has probably done work on 10 occasions on 3 different vehicles over the last 9 years (with some other repair shops between) and if he has the open schedule, I will pick his shop everytime for anything outside of tires or oil changes. His turnaround time is excellent. Fran will have me usually drop my car off the night before. He has it diagnosed and repaired usually within the following working day. If he cant finish it before the end of day, he will let you know prior to doing the work. He also won't add on extra work. He will inspect and detail out what's causing the issue that you may be experiencing. So far I've yet to have an issue with the work completed on my vehicles. Fran's work has held very well and if I had any issues I'm sure he would stand by the work he did. I highly recommend using Fran's shop for your next car issue. You will be taken care of .

After years of searching, I've finally found the absolute BEST auto mechanic, close to home,…read moreprofessional and thorough, with the most personable and solicitous personnel, namely Allison. Fran's Automotive will provide you with honest, fair, and timely service, and insure that the job is done properly and completely. Fran replaced my thermostat housing in one day, in fact, diagnosed, replaced, and drove my car briefly to be certain all was well. Unfortunately for me, Fran found an additional issue after driving: one that's been noticeable to me for well over a year as a burning smell every time I drive the car and one that I chose to ignore (not smart on my part but ignorance is bliss lol). Turns out, there's a gasket leaking engine oil onto the manifold (I think that's what she said lol), thereby causing the odor. Fran is extremely busy, but they're fitting my car in next Thursday to correct this issue, too, again at a fair price, and I couldn't be more grateful. Lastly, I need to tell you about Allison (she runs the office). You couldn't ask for a nicer person to deal with! And not only is she extremely personable, but she offered to take me home when I dropped the car off, and she picked me up when the job was finished! When you're completely alone, this kind of human kindness is so rare, especially during a pandemic when you really don't want to call an Uber. This meant more to me than I could ever express, and she's offered to do the same next week when I return. Fran's Automotive has earned my trust and gratitude, and this review stands as a testament to that to anyone reading this. If you live in Wolcott (or anywhere else, for that matter!), instead of getting towed by AAA to the distant garages recommended by them, take or tow your car to Fran's: you won't be disappointed!

I brought my 2020 Honda CRV to Artie's after getting into an accident and I am very pleased with…read morethe work they did. Customer service was top notch. Artie, Kristi, and the rest of their team were professional and communicative throughout the entire process. Kristi handled all of the communications with my insurance company so I didn't have to worry about it. Accidents are never fun but Artie's made the process as painless as it could be!

If I could give no stars for this business I would do that. I brought my car in for an estimate on…read moreJuly 2nd. I was told I would have the estimate in writing in 1-2 days. At the end of that week, I called. They said they were very busy but would get it to me. Today is July 17th, still no estimate and I called three times. I wanted to give my business to a local shop but I can only think he doesn't want the business. Terrible way to operate. Marguerite S

rich and lou were extremely professional, very personable and provided excellent customer serviceread more

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.

Absolutely blown away by the care that has been put into my car. I have a Nissan rogue (a terrible…read moredecision on a car) and I bought it only 8 months ago. The transmission blew. I heard phenomenal things about this shop and I live about 22 mins away but I chose to come here. He talked to my father one on one for a period of time about the quality of the car and the experience he has with it. He also took the time for my dad to understand this new kind of transmission in these car. The CVT. A new transmission was ordered before I brought the SUV in. He did the job within a 3 day period. I paid after I was satisfied not before like some jobs. Now nissan sold me a bad remanufactered transmission and Rob took the time and care to bring it to nissan and discuss the issues and make sure they took ownership for selling a transmission with bad parts. He wants to make sure that I am satisfied knowing I am unemployed and that this was an astronomical unforseen unfortunately expense. I would 200% suggest coming here. My father is a tough cookie to sell. And he has been doing auto Mechanic work for years. He said Rob is a stand up man, does good business, and honors his word good old fashioned mechanic. I have nothing but good praise to say about him!!! WITH MUCH GRATITUDE!!!!

Rob is the only person I trust with my car completely. He's worked on my last few cars and every…read moretime there's a problem, it's fixed quickly and I never have to return fire the same problem twice. When I lived in the area, I had tried a guy down the street, but the problem continued. Rob fixed it. Now, I don't live anywhere near the shop, but I drive down because I know I can trust Rob to do it right.

I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Always professional and efficient. The only place I go for emissions every year. Staff is always…read morehelpful to answer any questions.

We have been using K & J Automotive for repairs to our 3 cars for a few years. Most recently, we…read moretook one of our vehicles for an oil change and to check a noise in the rear. Oil change cost half of what i was previously used to at a local "oil change" location. Very happy with that. They inspected the "noise" and discovered the need for some repairs, but they took the time to explain that it was NOT an emergency, as most repairs facilities would do. In short, I highly recommend K & J for your maintenance and repairs. Honest, professional and pleasant experience, always.

I can't speak to their actual Auto Repair skills, but the service of this shop was excellent. They…read morewere able to get me in in a pinch on a holiday after I was changing my tires/wheels myself at home and my jack point was damaged. I still needed to swap my rear tires, and I had to be somewhere in a couple hours. After explaining this he had his guys end their lunch early to help me out. As soon as I got there they stopped what they were doing, threw my car up on the lift, swapped my tires in less than 5 minutes and then I showed them what happened to the jack point so they could inspect it for damage to the frame of the car. After all that he charged me $20 and when I tried to give him more, he wouldn't let me. Again, it was a simple tire swap so I can't speak to anything more than that, but their service and willingness to help and be flexible would make me recommend this small local shop.

My car broke down on the side of I 84. Guido Volpe was out to tow my car immediately. Got me off a…read morevery busy dangerous highway. He took my car directly into the garage, looked at it immediately, diagnosed the problem and I was out of there within an hour. He gave me supplementary paperwork to give to AAA for reimbursement. Wonderful person. I can't recommend this shop highly enough.

I'd rate these guys a six if there was the option to!…read more Being a woman I'm always prepared to get fleeced but when I came here, they drove my car and were just like "nope, it seems to be driving okay! You need a wheel bearing [I promptly forgot the name] but it'll become obvious when the sound gets louder." So off I went, psyched to drive for a little longer without immediately putting the car in the shop. The minute the car does start making the annoying sound I'm looking forward to coming here because what an honest, great set of people. A++

My battery died in my car. Kulmann's close at 5pm and I brought my car down at 4:30pm. They…read moretested and replaced my battery right away. Very good Customer Service.

I have had the full spectrum of services from Kulmann's in the last month. I had to replace the…read moremotor in my dump truck, have body work done on my SUV, as well as a diagnosis and repair of one of our cars to pass emissions. Thanks again to Kulmann's for wonderful customer service and outstanding job of diagnosing and repairing my vehicles.