Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

A really large furniture store with various departments and options. It can take one a lot of time…read moregoing through all of the different pieces of furniture. The staff, especially Ro, did a great job of showing us different sofas and love seats. Ro was especially thoughtful in showing us different options and providing details and answers. He was very knowledgeable and patient with us. We feel very satisfied with our purchase. I highly recommend them for all your furniture needs. We were able to get a great set at a great value.

This Jordan's Furniture boasts the largest indoor adventure ropes course in the world, and also…read morehouses a water show. Unlike the location in Reading that also contains a ropes course & water show, there's no detailed theming, and they currently have no food vendors or IMAX like Reading! You will also have to walk through the middle of the store to get to IT, unlike Reading where it's all right at the door.

I was very happy with my experience at the North Haven, CT Mattress Firm. I was treated well by…read morePeter Conte. I never felt pressured and he even let me bring in my little dog to help test out our new mattress. Denise G

Hard sell was the strategy. Made me uncomfortable. Second salesperson was very good. Mixed…read moreexperience.

Asks what i needed and willing to spend . Kyle my salesman…read morefound it in 10 min In and out of the north haven store in 30 min Thanks Kyle V

I am writing this review because I wrote to the company twice thinking they would at least respond…read morebut that never happened. To be fair, I have purchased several appliances from them without incident. I purchased a new dishwasher (with installation). Had no issue until recently. The dishwasher wasn't draining. I checked YouTube for suggestions. Removed the screws and pulled the dishwasher out. To my surprise the drain hose was spliced to the old one with a rusty pipe, not to the T drain as stated on their website. So all of the dirty water was literally going back into the dishwasher. As I said, wrote to them twice. Not even a canned response. Check any installation from this shady company. I need a new refrigerator but not a chance I would buy another appliance from them.

I had just moved to the area and needed a sectional. I had a bunch of furniture outlets on my list…read moreto visit, and Bob's was the first. As soon as we walked in, we were immediately greeted by a friendly associate who said she would have someone with us shortly. In the meantime we could go to their free cafe in the back and grab a snack and coffee. I was also very impressed with their interior - they had a calming koi pond and pretty stairs. The layout was also not as overwhelming as other furniture stores and was easy to navigate. Our sales associate was Jackie and she was wonderful. She answered our questions and offered recommendations without being too pushy. She was also very kind and easy to talk to. We ended up leaving for a bit to take more measurements of the room and to scope out other furniture outlets. We only needed to see Raymour and Flanagan's overpriced stock and rude employees before we immediately went back to Bob's. We ended up buying a bigger sectional than we had originally planned and I couldn't be happier. I am looking forward to delivery day and will update this review once my couch arrives. Thank you Jackie and the rest of the Bob's team!

I lithe store but some of the furniture that has padding like the couch sofas the padding doesn't…read morelast a year they just replace my sofa with a new one 3 weeks ago and it's already feel like crap they send people out but it's worse after they leave I will sell it for $1500. The salesman are great. The product is not worth it

Although the selection consists of one name brand, it was well worth the visit. We liked the…read moreowner...very helpful, not pushy. A day later we were back to make our purchase. Delivery was made within days. The bed is so comfortable! Checked BBB to find very good rating. I recommend this place. Good quality bedding.

John has a great storefront set up with a number of different beds for you to try out. He listens…read moreto your preferences and makes appropriate suggestions. After trying a number of big-box stores (Costco, BJs, Jordans, IKEA, etc.) I was happy to go with a local business, and saved a lot of money as a result. My new mattress is amazing. John carried it up a flight of stairs unassisted and helped me get it set up. I haven't slept this soundly in years!

Great father and son sales team! Sleeping like a dream ! Delivery price everything was phenomenal!…read moreWe will be going back for pillows!!!!Thank you for making this experience wonderful!

We bought a simple reading chair here. We had it upholstered in the fabric of our choice. The…read moresalesfolk were helpful and not particularly pushy. So far, so good. But when the chair arrived, it looked odd. We were puzzled. We still loved the fabric we chose and we stared at the thing as it stared at us in our livingroom. Huh. The fabric and piping on the arms was crooked and the stuffing on the back was uneven. People compliment us on the chair now and then, and it's comfortable to sit in, but still, if you look at it carefully, it's kind of a piece of crap.

Horrible communication and delivery. They text you a time and do not show up. When you call you…read morehave to leave a message. No one calls you back. I will never use them again. If they don't show up today, I'm canceling my order. I spent too much money to not have even a courtesy call. I wasted an entire day. My bad, I should have checked the reviews on this app before I ordered from them. It seems that this is par for the course. I will check first in the future.

We bought a new bed frame months ago and kept struggling to find a good mattress to go with it. We…read moretried a place in Branford, went to Jordan's twice, and couldn't agree on anything. My friend said his parents got their bed at Restopedic so we gave it a shot. When we parked, we weren't quite sure we were in the right spot as it looks, I'm sure, exactly how it did in the '60s. (The main pic on Yelp is exactly how it looks - like a nondescript factory-ish building). Inside there's a small 'show room' area with about 8 beds. Kathy, the saleswoman, was helping another couple but told us the two beds to try out that were on the firmer side. We sort of hopped back and forth between the two and my back felt better on one so we decided to go for it. I couldn't believe when I read the price tag that this locally made, king size bed was $950. Similar ones at Jordan's would be running us $1500+. This place isn't super modern but that seems to work in the customer's favor - we paid tax on the mattress, but no delivery fee! They make the mattresses right there in the factory portion of the store (visible from the 'showroom' area). We've only had the bed a week so we're still getting used to it. The biggest positive is that, since they make the beds there, if you're not happy, they can take it back and add/take away some layers to make it softer or firmer. At this point, you would pay a delivery fee to have it brought back again, but still a deal. The place in Branford had no exchange, no refund, etc. so if you hated it, you were stuck. Jordan's is $150 if you want to swap out your mattress. So far, I am happy we only paid about $1000 and can get it altered if necessary. Kathy was very pleasant to work with and I'd highly recommend going to this place to check out their mattresses! The one we got is also flippable (meaning the top side and the bottom side are identical).

Very friendly staff.prices are very decent. Delivery can be the same day.. no pressure to…read morepurchase